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Remote Phone Operator Jobs in Layton, UT (NOW HIRING)

Nivoda

Senior Sales Manager, US

Salt Lake City, UT · Remote

Processing $300M+ in annual transactions and operating across multiple regions, Nivoda is ... This is a player-coach role in a phone-first, high-volume sales culture: you'll build the playbook ...

Turner Mining Group

Recruiter

Salt Lake City, UT · On-site +1

Screen resumes and conduct phone interviews to assess candidate qualifications * Coordinate ... Maintain a strong pipeline of skilled trades and equipment operator candidates * Ensure a positive ...

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All JobsPhone Operator JobsRemote Phone Operator JobsRemote Phone Operator Jobs in Layton, UT

Remote Phone Operator information

See Layton, UT salary details

$8

$16

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How much do remote phone operator jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for remote phone operator in Layton, UT is $16.23, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $17.69 per hour, depending on experience, location, and employer.

What is a remote phone operator?

Remote phone operators are professionals who handle phone calls for businesses or organizations from a remote location, often working from home. Their responsibilities typically include answering customer inquiries, providing information, processing orders, or offering technical support. This role requires good communication skills, a quiet workspace, and usually a reliable internet connection. Remote phone operators may work for call centers, customer service departments, or third-party service providers. The job offers flexibility and is popular for those seeking work-from-home opportunities.

How do remote phone operators typically manage communication and collaboration with their team while working from home?

Remote phone operators often rely on digital communication tools such as instant messaging, video calls, and collaborative platforms to stay connected with their supervisors and colleagues. Regular team meetings and ongoing chat channels help ensure they are supported, informed about updates, and able to resolve issues quickly. Successful operators proactively communicate any challenges and share feedback, which strengthens team cohesion and helps maintain service quality, even when working independently from home.

What is the difference between Remote Phone Operator vs Customer Service Representative?

AspectRemote Phone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentHome-based, call centers, or remote officesHome-based, call centers, or retail settings
Industry UsageTelecommunications, customer support, tech supportRetail, banking, tech, healthcare
Job FocusHandling inbound/outbound calls, basic info, appointment settingAssisting customers, resolving issues, product info

Remote Phone Operators and Customer Service Representatives often share similar credentials and work environments. However, Remote Phone Operators typically focus on handling calls for specific services like tech support or telecommunication, while Customer Service Representatives may work across various industries assisting with product or service inquiries. Both roles are essential for customer engagement and often require strong communication skills.

What are the key skills and qualifications needed to thrive as a remote phone operator, and why are they important?

To thrive as a Remote Phone Operator, you need excellent verbal communication skills, strong listening abilities, and a high school diploma or equivalent. Familiarity with call center software, CRM systems, and general computer proficiency is typically required. Outstanding customer service, patience, and the ability to multitask help individuals excel in this role. These skills and qualities are crucial for effectively managing customer inquiries, ensuring satisfaction, and maintaining professionalism in a remote environment.
What are popular job titles related to Remote Phone Operator jobs in Layton, UT? For Remote Phone Operator jobs in Layton, UT, the most frequently searched job titles are:
What job categories do people searching Remote Phone Operator jobs in Layton, UT look for? The top searched job categories for Remote Phone Operator jobs in Layton, UT are:
What cities near Layton, UT are hiring for Remote Phone Operator jobs? Cities near Layton, UT with the most Remote Phone Operator job openings:
Remote Phone Operator jobs near you
Infographic showing various Remote Phone Operator job openings in Layton, UT as of August 2026, with employment types broken down into 36% Full Time, and 64% Part Time. Highlights an 100% Remote job distribution, with an average salary of $33,751 per year, or $16.2 per hour.

Network Operations Center System Administrator

Persistent Systems

Clearfield, UT • Remote

$90K - $109K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Job description

Persistent Systems is seeking a Network Operations Center (NOC) System Administrator to join our growing team. As a NOC System Administrator, you will be a critical member of the operations team supporting a Department of Defense program of record. The position will be based in Clearfield, UT. This NOC System Administrator will possess strong core competencies in network monitoring, system administration, and technical troubleshooting across distributed environments. Duties will include monitoring and managing network operations, responding to system alerts, performing system maintenance, and providing first-level technical support for both local and remote enclaves. This individual will play a pivotal role in maintaining system availability, performance, and security posture for mission-critical tactical networks. 

Position Responsibilities 

  • Monitor and manage network operations of local and remote enclaves, ensuring continuous availability and optimal performance of all system components 
  • Respond to system alerts and alarms, trouble tickets, emails, and phone calls from users, conduct initial triage and escalation to provide timely resolution and maintain system availability and performance 
  • Coordinate with network, system, and cybersecurity engineers to troubleshoot and resolve technical issues 
  • Perform system updates and maintenance on local and remote physical and virtual servers, switches, routers, and workstations according to approved schedules and change control procedures 
  • Create, maintain, and delete user accounts in Active Directory and local systems, ensuring proper access controls and adherence to least privilege principles 
  • Provide input and feedback to the change control process  
  • Participate in periodic documentation reviews in support of ATO review and renewal cycles 
  • Monitor system logs and performance metrics to identify potential issues before they impact operations 
  • Execute backup and recovery procedures, verify backup integrity, and perform restoration testing to ensure business continuity capabilities 
  • Support cybersecurity operations by implementing security configurations, monitoring security events, and assisting with incident response activities 

Minimum Qualifications

  • Four or more years of hands-on experience in system administration, network operations, help desk, or IT support roles, or two years of experience and a degree in a related field 
  • Certification as required by DoD 8140 for system administration (e.g. Security+, SSCP) 
  • Working knowledge of Windows Server and desktop operating systems, including Active Directory user management and Group Policy 
  • Basic understanding of networking concepts including TCP/IP, DNS, DHCP, routing, and switching 
  • Understanding of tactical communications systems and wireless networking  
  • Familiarity with monitoring tools, ticketing systems, and remote administration  
  • Strong technical troubleshooting skills  
  • Excellent communication skills with ability to document issues clearly and interact professionally with users and technical teams 
  • Ability to work scheduled shifts including potential evening, weekend, or on-call rotation coverage 
  • Must be available to travel up to 25% of the time 
  • Currently hold or have the ability to obtain United States Secret security clearance 

 

Preferred Qualifications 

  • Bachelor's or higher degree in Information Technology, Computer Science, or related technical field 
  • Additional certifications such as Linux+, CCNA, MCSA, or ITIL Foundation 
  • Four or more years of experience working with DoD organizations or defense contractors in IT operations roles 
  • Knowledge of DoD cybersecurity policies, STIGs, and RMF compliance requirements 
  • Experience with virtualization platforms (VMware vSphere, Microsoft Hyper-V) and virtual machine management 
  • Experience with configuration management tools or automation scripting (PowerShell, Python) 
  • Familiarity with network monitoring tools and log aggregation tools (Splunk, PRTG, SolarWinds)  
  • Experience supporting geographically distributed or remote network operations 

Total compensation for this role can vary from $90,000 to $109,000 a year based on individual qualifications. Eligibility for yearly discretionary bonus. Persistent Systems, LLC offers a comprehensive benefits package including medical, dental, vision, life, and disability insurance; paid time off (sick time and vacation time); flexible spending accounts; 401(k) plan with company match; fitness membership reimbursement; tuition assistance; mental health benefits; and pet discounts. We will accept applications on a rolling basis until the role is filled.


Persistent Systems is a growing business that develops Mobile Ad hoc Networking (MANET) wireless radio systems for Government and commercial applications. The radios are typically worn on the person, mounted to manned vehicles, integrated into autonomous unmanned vehicles, or installed at fixed sites. The systems provide on-the-move data, voice, video, and situational awareness capability. Located in the heart of New York City, Persistent Systems is an exciting company that is passionate about delivering cutting edge products.

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