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Remote Phone Operator Jobs in Eugene, OR (NOW HIRING)

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Remote Phone Operator information

See Eugene, OR salary details

$9

$17

$25

How much do remote phone operator jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for remote phone operator in Eugene, OR is $17.94, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $19.57 per hour, depending on experience, location, and employer.

What is a remote phone operator?

Remote phone operators are professionals who handle phone calls for businesses or organizations from a remote location, often working from home. Their responsibilities typically include answering customer inquiries, providing information, processing orders, or offering technical support. This role requires good communication skills, a quiet workspace, and usually a reliable internet connection. Remote phone operators may work for call centers, customer service departments, or third-party service providers. The job offers flexibility and is popular for those seeking work-from-home opportunities.

How do remote phone operators typically manage communication and collaboration with their team while working from home?

Remote phone operators often rely on digital communication tools such as instant messaging, video calls, and collaborative platforms to stay connected with their supervisors and colleagues. Regular team meetings and ongoing chat channels help ensure they are supported, informed about updates, and able to resolve issues quickly. Successful operators proactively communicate any challenges and share feedback, which strengthens team cohesion and helps maintain service quality, even when working independently from home.

What are the key skills and qualifications needed to thrive as a remote phone operator, and why are they important?

To thrive as a Remote Phone Operator, you need excellent verbal communication skills, strong listening abilities, and a high school diploma or equivalent. Familiarity with call center software, CRM systems, and general computer proficiency is typically required. Outstanding customer service, patience, and the ability to multitask help individuals excel in this role. These skills and qualities are crucial for effectively managing customer inquiries, ensuring satisfaction, and maintaining professionalism in a remote environment.

What is the difference between Remote Phone Operator vs Customer Service Representative?

AspectRemote Phone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentHome-based, call centers, or remote officesHome-based, call centers, or retail settings
Industry UsageTelecommunications, customer support, tech supportRetail, banking, tech, healthcare
Job FocusHandling inbound/outbound calls, basic info, appointment settingAssisting customers, resolving issues, product info

Remote Phone Operators and Customer Service Representatives often share similar credentials and work environments. However, Remote Phone Operators typically focus on handling calls for specific services like tech support or telecommunication, while Customer Service Representatives may work across various industries assisting with product or service inquiries. Both roles are essential for customer engagement and often require strong communication skills.

What are popular job titles related to Remote Phone Operator jobs in Eugene, OR?

For Remote Phone Operator jobs in Eugene, OR, the most frequently searched job titles are:

What job categories do people searching Remote Phone Operator jobs in Eugene, OR look for?

The top searched job categories for Remote Phone Operator jobs in Eugene, OR are:

What cities near Eugene, OR are hiring for Remote Phone Operator jobs?

Cities near Eugene, OR with the most Remote Phone Operator job openings:

Remote Phone Operator jobs near you
Infographic showing various Remote Phone Operator job openings in Eugene, OR as of August 2026, with employment types broken down into 83% Full Time, and 17% Temporary. Highlights an 100% Remote job distribution, with an average salary of $37,308 per year, or $17.9 per hour.

Behavioral Health Integration Clinician - Oregon

Mindoula Health

Eugene, OR • On-site, Remote

$75K - $85K/yr

Full-time

Posted 4 days ago

Mindoula Health rating

8.9

Company rating: 8.9 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Mindoula Health's Collaborative Care Program (CCP) is expanding to Oregon. Our mission is to improve quality of life for patients living with behavioral health challenges and chronic medical conditions. We do this by embedding behavioral health into primary care - so patients receive coordinated, effective care without barriers.
The Behavioral Health Integration Clinician is a central member of a patient's collaborative care team. The core team includes the patient's medical provider and psychiatric consultant. The Behavioral Health Integration Clinician is responsible for providing high quality and evidence based patient support by performing individual assessment and development of treatment plans, providing psychotherapy, coordinating the community and the mental and physical health care of patients on an assigned patient caseload.
Duties and Responsibilities:
  • Screen and assess patients for mental health and substance abuse disorders. Facilitate patient engagement, treatment plans, and follow-up care.
  • Provide brief behavioral interventions using evidence-based techniques such as behavioral activation, problem-solving treatment, motivational interviewing, or other treatments as appropriate supported by the clinical technology software.
  • Support psychotropic medication management as prescribed by medical providers, focusing on treatment adherence monitoring, side effects, and effectiveness of treatment.
  • Provide health behavior and social determinants of health interventions to improve functioning and improvements in medical outcomes.
  • Systematically track treatment response and monitor patients (in person, video or by telephone) for changes in clinical symptoms and treatment side effects or complications.
  • Provide patient education about common mental health and substance abuse disorders and the available treatment options.
  • Provide or facilitate in-clinic or outside referrals to evidence-based psychosocial treatments (e.g. problem-solving treatment or behavioral activation) as clinically indicated.
  • Participate in regularly scheduled (usually weekly) caseload consultation with the psychiatric consultant and communicate resulting treatment recommendations to the patient's medical provider.
  • Track patients follow up and clinical outcomes using the EHR. Document in-person, video and telephone encounters in the EHR and use the system and established clinical workflows to identify and re-engage patients.
  • Document patient progress and treatment recommendations in EHR and other required systems to be shared with medical providers, psychiatric consultants, and other treating providers.
  • Facilitate treatment plan changes for patients who are not improving as expected in consultation with the medical provider and the psychiatric consultant and who may need more intensive or more specialized mental health care.
  • Actively participate in process improvement by identifying areas of inefficiency and contributes to opportunities for enhancement.
  • Attend meetings and complete therapy primary by video conference with periodic (approximately once a month) visits in person to clinics to connect with the clinicians and administrators to ensure collaborative workflows are in place.
  • Clinician will be expected to meet performance metrics each month as determined by the clinical manager and clinical director.

Requirements:
  • A minimum of a master's degree in social work, Psychology, Counseling, Rehabilitation, or other relevant field.
  • 3-5+ years of experience in behavioral health intervention clinical work, case management, and/or community care coordination.
  • Working with various populations, including older adult Medicare populations, who have chronic medical and behavioral health challenges.
  • Active independent clinical license in Oregon. Eligible licenses include:
    • Licensed Clinical Social Worker (LCSW)
    • Licensed Professional Counselor (LPC)
    • Licensed Marriage and Family Therapist (LMFT)
    • Licensed Psychologist
  • Current enrollment in the state's Medicaid & Medicare is preferred but eligibility for such at a minimum is required. License eligible candidates who have completed their board exam and are completing clinical hours under supervision are eligible to apply.
  • The position is primarily remote with the majority of services provided telephonically or via video; however, your work location in the designated state is required. Given the remote nature of the position, stable high-speed internet is expected.
  • Proficiency in operating computer systems and utilizing multiple software applications is required. The ideal candidate would be proficient in utilizing electronic medical records, scheduling systems, remote phone systems and video systems.

Schedule:
Monday-Friday, 8:00 AM to 4:30 PM
Hybrid: Minimum of three days a week in the clinic.

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