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Remote Phone Operator Jobs in Bend, OR (NOW HIRING)

This fully remote position combines customer engagement with operational support. You'll assist ... Respond promptly to online inquiries and engage prospective homebuyers through phone, email, text ...

Remote Phone Operator information

See Bend, OR salary details

$9

$18

$26

How much do remote phone operator jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for remote phone operator in Bend, OR is $18.84, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $20.53 per hour, depending on experience, location, and employer.

What is a remote phone operator?

Remote phone operators are professionals who handle phone calls for businesses or organizations from a remote location, often working from home. Their responsibilities typically include answering customer inquiries, providing information, processing orders, or offering technical support. This role requires good communication skills, a quiet workspace, and usually a reliable internet connection. Remote phone operators may work for call centers, customer service departments, or third-party service providers. The job offers flexibility and is popular for those seeking work-from-home opportunities.

How do remote phone operators typically manage communication and collaboration with their team while working from home?

Remote phone operators often rely on digital communication tools such as instant messaging, video calls, and collaborative platforms to stay connected with their supervisors and colleagues. Regular team meetings and ongoing chat channels help ensure they are supported, informed about updates, and able to resolve issues quickly. Successful operators proactively communicate any challenges and share feedback, which strengthens team cohesion and helps maintain service quality, even when working independently from home.

What is the difference between Remote Phone Operator vs Customer Service Representative?

AspectRemote Phone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentHome-based, call centers, or remote officesHome-based, call centers, or retail settings
Industry UsageTelecommunications, customer support, tech supportRetail, banking, tech, healthcare
Job FocusHandling inbound/outbound calls, basic info, appointment settingAssisting customers, resolving issues, product info

Remote Phone Operators and Customer Service Representatives often share similar credentials and work environments. However, Remote Phone Operators typically focus on handling calls for specific services like tech support or telecommunication, while Customer Service Representatives may work across various industries assisting with product or service inquiries. Both roles are essential for customer engagement and often require strong communication skills.

What are the key skills and qualifications needed to thrive as a remote phone operator, and why are they important?

To thrive as a Remote Phone Operator, you need excellent verbal communication skills, strong listening abilities, and a high school diploma or equivalent. Familiarity with call center software, CRM systems, and general computer proficiency is typically required. Outstanding customer service, patience, and the ability to multitask help individuals excel in this role. These skills and qualities are crucial for effectively managing customer inquiries, ensuring satisfaction, and maintaining professionalism in a remote environment.
What are popular job titles related to Remote Phone Operator jobs in Bend, OR? For Remote Phone Operator jobs in Bend, OR, the most frequently searched job titles are:
What job categories do people searching Remote Phone Operator jobs in Bend, OR look for? The top searched job categories for Remote Phone Operator jobs in Bend, OR are:
What cities near Bend, OR are hiring for Remote Phone Operator jobs? Cities near Bend, OR with the most Remote Phone Operator job openings:
Infographic showing various Remote Phone Operator job openings in Bend, OR as of August 2026, with employment types broken down into 68% Full Time, and 32% Part Time. Highlights an 100% Remote job distribution, with an average salary of $39,191 per year, or $18.8 per hour.

Online Sales Assistant

New Home Star

Bend, OR • Remote

$23/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 29 days ago


Job description

Job Requirements

Build relationships. Keep sales moving. Support exceptional customer experiences.

At New Home Star, we empower high-performing sales professionals with industry-leading training, advanced technology, and meaningful career opportunities. We're hiring an Online Sales Assistant, a highly organized, customer-focused professional who helps drive the success of our Online Sales team.

This fully remote position combines customer engagement with operational support. You'll assist prospective homebuyers by responding to inquiries, qualifying leads, scheduling appointments, and maintaining consistent communication throughout the buying journey. Behind the scenes, you'll also provide critical administrative support through CRM management, reporting, documentation, and coordination that helps keep our sales team operating efficiently.

If you're someone who enjoys balancing customer interaction with organization and process, we'd love to meet you.

Why New Home Star?

Industry Leader: The largest privately owned new home sales company in the U.S., partnering with market-leading home builders.

Career Growth: Structured mentorship, leadership programs, and clear pathways for advancement.

Compensation & Benefits: $23/hour and a comprehensive benefits package including medical, dental, vision, 401(k) with match, paid time off, and more.

Award-Winning Culture: Supportive, high-energy team with leadership dedicated to your success, recognized in 2025 as the Best Place to Work in Real Estate and Glassdoor's Best Places to Work.

What You'll Do

Online Sales Support

  • Respond promptly to online inquiries and engage prospective homebuyers through phone, email, text, and chat.
  • Qualify leads by understanding customer needs, timelines, and buying goals.
  • Schedule appointments for onsite sales teams and ensure a seamless handoff throughout the customer journey.
  • Build positive relationships that create an exceptional first impression of our builder partners.

Administrative Support

  • Maintain accurate and detailed customer records within the CRM.
  • Document customer interactions, update lead statuses, and ensure data integrity.
  • Prepare reports, track key sales metrics, and assist with team reporting.
  • Support scheduling, follow-up coordination, and other administrative tasks that improve team efficiency.
  • Assist with special projects and operational initiatives as assigned.

Team Collaboration

  • Partner closely with Online Sales Consultants, onsite sales teams, and builder partners to provide outstanding customer service.
  • Participate in team meetings, training sessions, and process improvement initiatives.
  • Help ensure sales processes remain organized, timely, and consistent across multiple builder partners.

What We're Looking For

  • Availability: Ability to work 12-hour shifts from 8 AM-8 PM in Pacific Time and Central Time; weekend availability required.
  • Ability to work a flexible schedule based on business needs.
  • Experience: Customer service, inside sales, sales support, call center, administrative, or real estate experience preferred.
  • Experience supporting multiple priorities in a fast-paced environment is highly valued.
  • Skills: Strong people skills with the ability to communicate clearly and professionally with customers, team members, trade partners, and the general public; exceptional attention to detail and time management.
  • Tech-Savvy: Proficiency with Microsoft Office, particularly Excel.
  • Experience working within CRM platforms and maintaining accurate customer records.
  • Comfortable learning new technology and systems quickly.
  • Education/License: Bachelor's degree preferred.
  • Background checks required

Work Authorization & Employment Eligibility:

Candidates must be legally authorized to work in the United States at the time of application and throughout employment. New Home Star does not provide visa sponsorship or participate in employment-based work authorization sponsorship programs. Remote employment opportunities are limited to states where New Home Star is authorized to employ team members.

#LI-Remote


Employment Type: FULL_TIME