Remote Phone Operator Jobs in Clackamas, OR (NOW HIRING)

Description
ZoomCare is seeking an experienced Psychiatric Mental Health Nurse Practitioner to join our team! The Psychiatric Mental Health Nurse Practitioner is responsible for providing mental health care and education using a dual emphasis in psychotherapy and psychopharmacology. With a compassionate approach, communicate effectively with patients of all ages and backgrounds, utilizing our proprietary clinical management system and onsite resources to deliver a seamless and high-quality ZoomCare experience.
COMPENSATION PACKAGE

• Base Salary $140,000 - $163,000; depending on experience and based on 34 hours worked per week
• Opportunity for additional pay through shift differentials, floating incentives, and ability to pick up additional shifts
• Sign-on bonus and relocation assistance for eligible roles
• 401K with 4% employer match
• Medical, Dental, Vision benefits
• Paid Time Off of 4 weeks plus 1 week for CME
• Paid Holidays, Paid Parental Leave, Paid Sabbatical
• State License, DEA, BLS and one professional organization of your choice (AANP or AAPA) Reimbursement, $2,500 annual CME Allowance + 1 week off for CME, UpToDate Membership and Medical Malpractice Insurance
• All benefits dependent on role and eligibility

SCHEDULE & LOCATION

• Wednesday - Saturday; 34 hours per week
• Remote Schedule (Must be located in Oregon)

ESSENTIAL FUNCTIONS
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Demonstrate ZoomCare values: Awesome, Creative, Respectful, Team Players, Get it Done.
• Assess, diagnose, develop, and evaluate clear treatment plans.
• Educate and coach clients on the intended outcome or adverse reaction of treatment options.
• Practice evidence based medicine to employ smart psychopharmaceutical practices and psychotherapy techniques.
• Collaborate with Practice Leaders to manage patient's complete mental health care.

• Provide complete charts and supportive care responsibilities (callbacks/follow up) on a daily basis.
• Ability to seamlessly provide care in various mediums such as video, chat, phone and in person sessions.
• Present oneself professionally in dress, language, demeanor.
• Communicate effectively with patients about prices, insurance coverage basics, and the price impact of adding lab tests or selecting various medicines.
• Be reliable, punctual, and able to work the assigned shifts.
• Display a high degree of compassion and caring.
• Recognize when a patient is out of the scope of care and create a plan for them to find appropriate care.
• Master all technical tools including EMR (our proprietary clinical management system), Video, iChat, onsite lab tests, and pharmacy.
• Deliver a consistent and high quality ZoomCare experience to all patients using ZoomCareCare tools and methodologies.
• Know how to convert a one-time visit to a relationship.
• Be able to create a relationship using various mediums such as video visits and chat conversation.
• Know how to provide a focused and goal oriented session (Labs and medications when medically appropriate) in a one-stop experience for the patient.
• Ability to practice independently when providing care and seek consultation when appropriate.
• Open to ZoomCare's provision of timely feedback on clinical quality, customer compliments and concerns, and medical care issues
• Other duties as assigned.

QUALIFICATIONS

• Associate's degree in Nursing (ASN), preferred.
• Bachelor's degree in Nursing (BSN), preferred.
• Current Registered Nursing licensure in Oregon and Washington.
• Master of Science in Nursing (MSN) or Doctor of Nursing Practice (DNP) with Psychiatric-Mental Health Nurse Practitioner (PMHNP) specialization, required.
• At least 2 years of experience working as a PMHNP
• All medical providers must be eligible as a provider for Medicare or complete Medicare credentialing requirements prior to hire.
• Current BLS for Healthcare Providers certification from a recognized and reputable organization (e.g., American Heart Association, Red Cross) or the ability to obtain one within 1 month of hire.
• Vaccinated against COVID-19, Hepatitis B., MMR, PPD, Varicella (Chickenpox), and TD/TDAP.
• Knowledgeable in psychotherapy techniques and medication management

WORKING CONDITIONS

• Must be located in Oregon
• Clinical timelines and work volume / deadlines may require more than your scheduled hours per week or work outside of regular business hours to complete essential duties of this job.
• Ability and willingness to move to a different clinic location based on business needs.
• Frequent walking, sitting, standing, and reaching overhead.
• Occasional reaching and lifting of small objects and operating office equipment.
• Ability to adjust focus between close and distance vision.
• Prolonged periods of sitting and/or standing at a desk and working on a computer.
• Exposure to sensitive and confidential information.
• Ability to be fit tested and wear a respirator, when required.

SUMMARY
At ZoomCare we are working hard to make healthcare easy. Our mission is to deliver innovative, high-quality, convenient healthcare when patients need it. We offer same-day, no-wait visits in urgent care, primary care, and specialty care and we're expanding from our roots in the Pacific Northwest to new markets. We hope you will apply to become part of our dedicated, fast-moving team of superstars!
ZoomCare is committed to the safety and wellbeing of our employees and patients. Therefore, we require that patient-facing employees receive all required vaccinations, including, but not limited to, Hepatitis B., MMR, PPD, Varicella (Chickenpox), TD/TDAP, and all employees to receive COVID-19 as a condition of employment. Medical and religious exemptions or reasonable accommodations may apply.