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Remote Phone Operator Jobs in Massachusetts (NOW HIRING)

Remote Customer Service Representative

Boston, MA · Remote

$17.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This is a fully remote opportunity with a collaborative team environment and the chance to make an ... Schedule Monday through Friday Operating Hours: 7:00 AM - 6:00 PM CST Pay Rate $17.50/hour Position ...

Project Lead - Work From Home

Boston, MA · On-site +1

  • Medical

  • Retirement

  • PTO

This position is 100% Remote but prefers the candidate to be located in Boston area. Project Lead ... Phone 630-428-0600 ext. 11 or email us at jobs@nextstepsystems.com. Click here to submit your ...

Customer Support Associate

Boston, MA · On-site +1

$19 - $26/hr

We are a remote-first, global team headquartered in Silicon Valley, with a hybrid workforce across ... Comfort operating in startups with evolving priorities, shifting workflows, and high-growth ...

Showing results 21-40

Remote Phone Operator information

See Massachusetts salary details

$9

$19

$27

How much do remote phone operator jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for remote phone operator in Massachusetts is $19.50, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $21.25 per hour, depending on experience, location, and employer.

What is a remote phone operator?

Remote phone operators are professionals who handle phone calls for businesses or organizations from a remote location, often working from home. Their responsibilities typically include answering customer inquiries, providing information, processing orders, or offering technical support. This role requires good communication skills, a quiet workspace, and usually a reliable internet connection. Remote phone operators may work for call centers, customer service departments, or third-party service providers. The job offers flexibility and is popular for those seeking work-from-home opportunities.

How do remote phone operators typically manage communication and collaboration with their team while working from home?

Remote phone operators often rely on digital communication tools such as instant messaging, video calls, and collaborative platforms to stay connected with their supervisors and colleagues. Regular team meetings and ongoing chat channels help ensure they are supported, informed about updates, and able to resolve issues quickly. Successful operators proactively communicate any challenges and share feedback, which strengthens team cohesion and helps maintain service quality, even when working independently from home.

What are the key skills and qualifications needed to thrive as a remote phone operator, and why are they important?

To thrive as a Remote Phone Operator, you need excellent verbal communication skills, strong listening abilities, and a high school diploma or equivalent. Familiarity with call center software, CRM systems, and general computer proficiency is typically required. Outstanding customer service, patience, and the ability to multitask help individuals excel in this role. These skills and qualities are crucial for effectively managing customer inquiries, ensuring satisfaction, and maintaining professionalism in a remote environment.

What is the difference between Remote Phone Operator vs Customer Service Representative?

AspectRemote Phone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentHome-based, call centers, or remote officesHome-based, call centers, or retail settings
Industry UsageTelecommunications, customer support, tech supportRetail, banking, tech, healthcare
Job FocusHandling inbound/outbound calls, basic info, appointment settingAssisting customers, resolving issues, product info

Remote Phone Operators and Customer Service Representatives often share similar credentials and work environments. However, Remote Phone Operators typically focus on handling calls for specific services like tech support or telecommunication, while Customer Service Representatives may work across various industries assisting with product or service inquiries. Both roles are essential for customer engagement and often require strong communication skills.

What are the most commonly searched types of Phone Operator jobs in Massachusetts?

The most popular types of Phone Operator jobs in Massachusetts are:

What are popular job titles related to Remote Phone Operator jobs in Massachusetts?

For Remote Phone Operator jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Remote Phone Operator jobs in Massachusetts look for?

The top searched job categories for Remote Phone Operator jobs in Massachusetts are:

What cities in Massachusetts are hiring for Remote Phone Operator jobs?

Cities in Massachusetts with the most Remote Phone Operator job openings:

Infographic showing various Remote Phone Operator job openings in Massachusetts as of August 2026, with employment types broken down into 84% Full Time, and 16% Temporary. Highlights an 100% Remote job distribution, with an average salary of $40,570 per year, or $19.5 per hour.

Budget Manager for Capital and Treasury

Williams College

Williamstown, MA • On-site, Remote

$95K - $110K/yr

Full-time

Posted 19 days ago


Williams College rating

5.2

Company rating: 5.2 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

603rd of 619 rated colleges and universities


Job description

Williams College is seeking a Budget Manager for Capital and Treasury to join the College's Budget team. Reporting to the Director of Financial Planning and Analysis, you will be responsible for creating and managing the College's capital budgets and cash management. This position will lead the development of projections and forecast models for capital projects and cash needs from the Long Term Investment Pool.

Responsibilities:

  • Liquidity and Cash Flow Analysis: Develop and maintain cash flow and liquidity forecasts, while modeling cash impacts under multiple operating and capital scenarios. Utilize AI tools and assist the team in using AI to build financial models and treasury reports.
  • Capital and Debt Analysis: Support debt affordability and capacity modeling and analyze the impacts of potential debt issuance, capital timing and fundraising goals.
  • Project Management: Collaborate with Facilities and Planning, Design and Construction on a quarterly and annual basis to report on major construction and renewal project budgets and actuals. Set up new projects and budgets in Workday for reporting to Senior Leadership and the Board of Trustees.
  • Operating Budget: Support the Senior Budget Manager and the Director of Planning and Analysis with the development, collection and summarization of operating requests for review by Senior Staff and the Committee on Priorities and resources.

Requirements:

  • Bachelor's Degree in finance or related field, with a minimum of 5 years experience in treasury, cash or budget management, or an equivalent combination of education and experience.
  • Experience with designing and executing strategy-based financial analyses, including scenario modeling.
  • Strong critical thinking, analytical and creative problem solving skills with the ability to manage large amounts of data.

Preferred Qualifications:

  • MBA, MPA or Masters in Finance preferred
  • Experience in higher education, Workday and cash management tools preferred

Remote Work Policy: Hybrid on-site/remote work arrangements may be available for up to 2 days of remote work per week for employees based in MA, NY, CT, or VT. Flexible work arrangements may be considered contingent on operational needs and other factors, and must be reviewed and approved via the appropriate college processes.

Application review will begin on August 27, 2026. Pay range is from $95,000 to $110,000, commensurate with experience.

A cover letter is required for your application to be considered; please submit a cover letter in a separate document in your application.

This full-time, year-round position is eligible for Williams College's robust benefits package designed to support you in your work and overall health and wellness.

Please visit careers.williams.edu to apply.

Employment at Williams is contingent on the verification of background information submitted by the applicant, including the completion of a criminal record check, and education when applicable. Decisions regarding appointments, promotions, and conditions of employment comply with applicable federal or state law prohibiting discrimination based on race, color, sex, national origin, religion, age, disability, marital status, sexual orientation, gender identity or expression, ancestry, or military service.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Beyond meeting fully its legal obligations for non-discrimination, Williams College is committed to building a diverse and inclusive community where members from all backgrounds can live, learn and thrive. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process please feel free to contact us via phone at (413) 597-2681 or email at hr@williams.edu.


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