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Remote Phone Counselor Jobs in Boston, MA (NOW HIRING)

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Remote Phone Counselor information

See Boston, MA salary details

$14

$25

$37

How much do remote phone counselor jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for remote phone counselor in Boston, MA is $25.49, according to ZipRecruiter salary data. Most workers in this role earn between $21.15 and $28.46 per hour, depending on experience, location, and employer.

How does being a remote phone counselor affect collaboration with colleagues and supervision?

As a Remote Phone Counselor, you will primarily interact with clients independently, but regular collaboration with colleagues and supervisors is maintained through virtual meetings, case consultations, and debriefing sessions. Many organizations use secure communication platforms for team check-ins and ongoing training, ensuring you have support and can share best practices. While the remote setup offers flexibility, it also requires proactive communication to stay connected and aligned with your team. This environment fosters both autonomy and a strong sense of teamwork, as counselors support each other in managing challenging cases.

What is a remote phone counselor?

Remote phone counselors are trained professionals who provide counseling, support, or crisis intervention services over the phone, rather than in person. They typically work from home or another remote location, assisting clients with mental health concerns, emotional distress, or specific issues like addiction or relationship problems. These counselors listen, offer guidance, and help clients develop coping strategies. Remote phone counseling allows clients to access support conveniently and confidentially from anywhere.

What are the key skills and qualifications needed to thrive as a remote phone counselor, and why are they important?

To thrive as a Remote Phone Counselor, you generally need a background in psychology, counseling, or social work, often supported by relevant licensure or certifications. Familiarity with telecommunication platforms, secure data management systems, and crisis intervention protocols is essential. Strong active listening, empathy, and resilience help build trust and effectively support clients through difficult situations. These skills and qualifications are crucial for providing effective, confidential support and ensuring client well-being in a remote environment.
What are popular job titles related to Remote Phone Counselor jobs in Boston, MA? For Remote Phone Counselor jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Remote Phone Counselor jobs in Boston, MA look for? The top searched job categories for Remote Phone Counselor jobs in Boston, MA are:
Remote Phone Counselor jobs near you
Infographic showing various Remote Phone Counselor job openings in Boston, MA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $53,029 per year, or $25.5 per hour.

Management Intern (Remote)

Globalization Partners

Boston, MA • On-site, Remote

$1.0K - $1.4K/wk

Full-time

Medical, Dental, Vision

Re-posted 3 days ago

Job description

We are on the lookout for a well organized individual who will be able to provide support to our client in a proactive and timely manner. This individual will be responsible for buying and selling properties for our client's real estate business while being responsible for other duties like telephone duties, managing the client's schedule, ordering supplies, handling correspondence, preparing analyses and ensuring implementation of objectives in a effective, timely manner.


To be successful in this role, you should be highly organized and socially confident as you will also be in charge of creating lists of real estate properties and presenting purchase offers to sellers where required. You may also be tasked with growing our client's customer base by generating leads, counseling clients on market conditions, and developing competitive market prices.


Responsibilities:

  • Assist the client by being the point of contact for all communication i.e the phone, email, fax etc. Duties also include interfacing with client's clients and making follow-up calls.
  • Preparing correspondence, manage the client's schedule by arranging appointments, travel itineraries etc.
  • Produce reports for the executive, based on historical references or research, as requested
  • Keep information confidential and secure through use of backups and appropriate security software
  • Manage office supply inventory and maintains stock levels to ensure smooth functioning remotely
  • Maintain and improve office filing system (electronic and paper) remotely
  • Preparing listing materials and posting property listings
  • Managing a client database and preparing reports
  • Represent the executive in their absence by attending meetings remotely and taking notes
  • Ordering supplies, preparing and distributing marketing materials remotely
  • Preparing real estate forms and documents
  • Coordinating showings, assisting at open houses, and obtaining feedback
  • Assisting with closing processes
  • Performing other duties as assigned
  • Maintain professional knowledge levels and skills by attending workshops and following publications

Requirements:

  • Minimum [6] months of experience working as an Internor in a similar position preferred
  • High school diploma/ GED (Degree education preferred)
  • PA certification is a plus
  • Previous experience in the real estate industry is beneficial
  • Good communication skills, both verbal and written
  • Strong organizational skills with an eye for detail
  • Computer literate and and acquainted with the internet
  • Able to work independently and as part of a team
  • Strong numeracy and organizational skills
  • Critical thinking and problem-solving skills
  • Ability to multi-task effectively 



Remuneration:

Basic weekly earning :    $1000 - $1400 per week 



Benefits:


-    Monthly productivity allowance


-    10% allowance on closed deals


-    Flexible and remote working options


-    Weekly logistics/mileage reimbursement


-    Health, Dental and Vision Insurance Reimbursement


-    Student loan repayment benefits


-    Identity theft protection

Employment Type: FULL_TIME

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