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Remote Pet Insurance Jobs (NOW HIRING)

Pumpkin

Licensed Customer Care Agent- Evening Shift

$15.75 - $21.25/hr

We are the #1-rated pet insurance brand on Google, have a 4.9-star rating on TrustPilot and are one ... Remote - United States Main Responsibilities: * Provide exceptional customer care to customers ...

SLR Search

Remote Employment Law Partner

Houston, TX · Remote

$230K - $300K/yr

... Pet insurance options - Paid Holidays Remote Employment Law Partner Qualifications - 10 years of experience with an exclusive employment litigation defense background. - Extensive experience in ...

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Remote Pet Insurance information

What is a remote pet insurance?

A Remote Pet Insurance job involves working from home or another remote location to assist pet owners with insurance-related services. Responsibilities may include processing claims, providing policy information, customer support, or sales. These roles are often found with pet insurance providers and require strong communication, organizational, and analytical skills. Some positions may also involve evaluating medical records or coordinating with veterinarians.

What are the key skills and qualifications needed to thrive in remote pet insurance, and why are they important?

To excel in a remote pet insurance role, you generally need experience with insurance processes, customer service skills, and a good understanding of pet health and care, often supported by a background in insurance, veterinary studies, or related fields. Familiarity with CRM software, insurance claim systems, and secure digital communication tools is highly valuable. Strong communication, patience, and problem-solving abilities are essential for effectively assisting clients and resolving issues. These competencies enable professionals to provide efficient, accurate support and build trust with policyholders, which is vital in a remote, client-focused environment.

What are some common challenges faced by remote pet insurance professionals, and how can they be addressed?

Remote pet insurance professionals often manage a high volume of client inquiries and claims while maintaining accuracy and empathy, which can be challenging without in-person interaction. Staying organized, maintaining up-to-date knowledge of policy details, and using digital collaboration tools can help overcome these obstacles. Open communication with team members and ongoing professional development are important for tackling unique or complex cases. Many employers also provide training resources and regular virtual meetings to support staff, foster teamwork, and ensure smooth workflow in a remote environment.

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What cities are hiring for Remote Pet Insurance jobs?

Cities with the most Remote Pet Insurance job openings:

What states have the most Remote Pet Insurance jobs?

States with the most job openings for Remote Pet Insurance jobs include:

What job categories do people searching Remote Pet Insurance jobs look for?

The top searched job categories for Remote Pet Insurance jobs are:

Remote Pet Insurance jobs near you
Infographic showing various Remote Pet Insurance job openings in the United States as of August 2026, with employment types broken down into 50% Full Time, 33% Part Time, and 17% Contract. Highlights an 100% Remote job distribution.

Enterprise Customer Success Manager

Growth Protocol

New York, NY • On-site, Remote

$150K - $180K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 12 days ago

Job description

ABOUT THE COMPANY
Growth Protocol is an Enterprise Reasoning Platform headquartered in New York. We help enterprises turn strategy into action by combining a neuro-symbolic reasoning core, seamless data activation, and agentic workflows. Our platform reduces execution drag, accelerates growth, and delivers measurable business outcomes for some of the world's most complex organizations.
JOB DESCRIPTION
We are seeking a highly experienced, strategic, and technically astute Enterprise Customer Success Manager who can partner directly with senior enterprise stakeholders, including C-suite executives, to ensure the successful adoption and business impact of Growth Protocol's AI-powered growth intelligence platform.
You will play a pivotal role in shaping customer strategy, aligning technical implementation with executive-level business goals, and driving Net Revenue Retention (NRR). This is not a support role, this is a strategic partner role requiring technical depth, executive presence, and commercial acumen.
OBJECTIVES OF THE ROLE
  • Own and expand relationships with VP and C-level stakeholders across Strategy, Innovation, Market Intelligence, and Digital Transformation teams. Act as a strategic advisor capable of understanding complex business objectives and aligning Growth Protocol's capabilities to high-impact use cases.
  • Develop a deep understanding of Growth Protocol's technical capabilities and serve as the technical translator between client stakeholders and our internal product, engineering, and delivery teams.
  • Lead customer engagements from onboarding through expansion by orchestrating success plans, roadmaps, and outcomes that align platform adoption to measurable ROI. Accountable for NRR, adoption, usage, and strategic expansion within your accounts.
  • Serve as the connective tissue between Sales, Delivery, Product, and FDE teams-co-developing client growth strategies, surfacing platform gaps, and driving product evolution via customer feedback.
  • Help clients unlock new applications and workflows using Growth Protocol's proprietary neuro-symbolic reasoning engine. Guide teams through use case discovery, platform integrations, and decision-making frameworks.
  • Proactively generate customer success stories, co-marketing opportunities, and references in partnership with sales and marketing.

WHAT ARE WE LOOKING FOR
  • 5-10 years of experience in Customer Success, Strategic Consulting, or Technical Account Management within high-growth B2B SaaS, AI, or analytics companies.
  • Proven experience managing $1M+ enterprise ARR accounts with VP and C-level stakeholder visibility.
  • Strong technical acumen-comfortable working across product architectures, data pipelines, APIs, dashboards, and AI models. Prior experience with AI/ML, analytics platforms, or complex SaaS workflows is highly preferred.
  • Executive presence, outstanding communication, and the ability to confidently drive boardroom-level conversations.
  • Demonstrated success in increasing NRR by leading value-based adoption, identifying whitespace opportunities, and influencing renewal/expansion strategies.
  • Excellent project management and cross-functional coordination skills; able to navigate complexity and ambiguity while aligning internal teams to customer outcomes.

PREFERED BACKGROUND
  • Experience in growth strategy, market intelligence, corporate development, or management consulting.
  • Exposure to or experience within enterprise domains like Consumer Health, CPG, Industrials, or Insurance.
  • Technical education or certifications in data science, computer science, analytics, or AI a strong plus.

PERKS
  • Competitive compensation and equity in a rapidly growing company
  • 100% Company Paid Health, Dental, and Vision Insurance
  • 401K Matching
  • Hybrid Work Schedule in NYC, or Remote
  • Pet-friendly office

Apply