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Remote Pc Jobs in Utah (NOW HIRING)

ACD Connect

Remote Call Center Agent

Farmington, UT · Remote

$10/hr

ACD Connect is hiring for a Part Time Remote Call Center Agent. This position has the potential to ... Windows PC Required, (Apple/Mac, Tablets, Smart devices, Chromebook, & Android systems are NOT ...

ACD Connect

Remote Call Center Agent

Farmington, UT · On-site +1

$10/hr

ACD Connect is hiring for a Part Time Remote Call Center Agent. This position has the potential to ... Windows PC Required, (Apple/Mac, Tablets, Smart devices, Chromebook, & Android systems are NOT ...

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$44.2K

$110.6K

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How much do remote pc jobs pay per year?

As of May 28, 2026, the average yearly pay for remote pc in Utah is $110,624.00, according to ZipRecruiter salary data. Most workers in this role earn between $101,500.00 and $119,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote PC Support Specialist, and why are they important?

To thrive as a Remote PC Support Specialist, you need strong technical troubleshooting skills, proficiency in computer hardware and software, and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote desktop tools, ticketing systems (like ServiceNow or Zendesk), and common operating systems is essential. Excellent communication, patience, and problem-solving abilities are crucial for guiding users and resolving issues remotely. These skills ensure efficient technical support, high user satisfaction, and minimal downtime for end-users.

What are some common challenges faced by Remote PC Support Specialists, and how can they be addressed?

Remote PC Support Specialists often encounter challenges such as troubleshooting issues without physical access to hardware, communicating technical solutions clearly to users of varying technical backgrounds, and managing multiple support requests simultaneously. To address these challenges, specialists rely on robust remote access tools, clear documentation, and effective time management skills. Building strong communication and empathy skills is also essential to ensure a positive user experience and efficient problem resolution.

What is a Remote PC job?

A Remote PC job involves working with computers or computer systems from a remote location, rather than being physically present in an office. These roles often include IT support, troubleshooting, software installation, and managing networks or systems remotely. Remote PC professionals use internet-based tools to access and resolve issues on clients’ or users’ computers. This setup offers flexibility and allows businesses to provide tech support or system management across various locations.

What is the difference between Remote Pc vs Remote Help Desk Technician?

AspectRemote PcRemote Help Desk Technician
Required CredentialsBasic IT certifications (CompTIA A+), technical skillsCompTIA A+ or similar, customer service skills
Work EnvironmentRemote, client devices, troubleshooting hardware/softwareRemote, help desk software, customer interaction
Employer & Industry UsageIT support companies, tech servicesIT support, tech companies, MSPs
Search & Comparison IntentTechnical troubleshooting, hardware/software supportCustomer support, issue resolution, remote assistance

Remote Pc and Remote Help Desk Technician roles both involve remote technical support, but Remote Pc focuses more on hardware/software troubleshooting on client devices, while Remote Help Desk Technicians handle customer inquiries and issue resolution via help desk systems. Both require similar certifications and are common in IT support industries.

What are popular job titles related to Remote Pc jobs in Utah? For Remote Pc jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Remote Pc jobs in Utah look for? The top searched job categories for Remote Pc jobs in Utah are:
What cities in Utah are hiring for Remote Pc jobs? Cities in Utah with the most Remote Pc job openings:
Remote Pc jobs near you
Remote Call Center Agent

Remote Call Center Agent

ACD Connect

Farmington, UT • Remote

$10/hr

Part-time

Retirement

Posted 7 days ago

Job description

ACD Connect is hiring for a Part Time Remote Call Center Agent. This position has the potential to lead to Full Time for the right candidate.

The Call Center agent's position handles answering incoming calls from customers, respond to inquiries, manage complaints, troubleshoot significant customer service issues, and provide general information. You will be a member of the primary contact will be responsible for assisting callers in completing donations online and over the phone.

*This is a work from home position*

>>>>> Due to our current state contracts, we are unable to hire INTERNATIONALLY and in these states at this time: CT, CO, MA, DE, DC, NJ, NY, CA, OR, WV, MT, MN, AR, ID, WY, WA, AK, HI, PR

All applicants applying from these states or internationally unfortunately cannot be considered.



Job Duties

Answer incoming calls and respond to customer's emails

Maintain a friendly and professional tone on all calls and interactions with customers

Management and resolve customer complaints

Input customer donations in the computer system

Identify and escalate issues to supervisors

Provide client service information to customers

Research required information using available resources

Research, identify, and resolve customer complaints/issues using applicable software

Route calls to appropriate resources

Document all call information according to standard operating procedures

Recognize, document, and alert the management team of trends in customer calls

Follow up customer calls where necessary


Skills and Requirements:

  • Bilingual Strongly Preferred
  • Excellent interpersonal skills and the ability to organize simultaneous tasks
  • Must be able to type a minimum of 30 WPM
  • Proven ability to work as a member of a team
  • Windows PC Required, (Apple/Mac, Tablets, Smart devices, Chromebook, & Android systems are NOT compatible)
  • Windows 10 or newer
  • 16GB of RAM on your PC
  • Must have a hard-wired broadband internet service via DSL, Cable, or Fiber Optic connection
  • Private work at home environment free from interruption and distraction
  • USB Headset


Compensation starts at $10.00/hour

Benefits offered are: Personal Accident Insurance, Retirement plan with employer matching and after 6 months of continued employment Cell phone and Internet Stipends paid monthly.

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