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Remote Patient Experience Jobs in Minnesota (NOW HIRING)

Essentia Health

Patient Experience Partner

Brainerd, MN · On-site +1

$57K - $86K/yr

Support Services Building Department: 1006420 PATIENT EXPERIENCE - EH SS The Patient Experience ... FTE: 1 Possible Remote/Hybrid Option: Hybrid Shift Rotation: Day Rotation (United States of America ...

Essentia Health

Patient Experience Partner

Duluth, MN · On-site +1

$57K - $86K/yr

Support Services Building Department: 1006420 PATIENT EXPERIENCE - EH SS The Patient Experience ... FTE: 1 Possible Remote/Hybrid Option: Hybrid Shift Rotation: Day Rotation (United States of America ...

Thrifty White Pharmacy

Remote PRN Clinical Pharmacist

MN · On-site +1

$50 - $60/hr

... Visits, Remote Patient Monitoring, Chronic Care Management, Adherence Programs and Disease State ... EXPERIENCE • Three years of experience as a practicing pharmacist or • One year of experience ...

Essentia Health

Patient Scheduler II- Remote

Duluth, MN · On-site +1

$20.28 - $29.44/hr

... Patient Scheduler I OR * 1 year experience in a contact/call center Licensure ... FTE: 1 Possible Remote/Hybrid Option: Remote Shift Rotation: Day/Eve Rotation (United States of ...

SV Tech Systems Inc

SQL Developer

Moundsview, MN · Remote

$48 - $65.75/hr

You will support a Web Based Remote Patient Management System used by our clinicians on behalf of ... Strong Experience using Microsoft SQL Server. Strong Experience with Database design and tuning ...

Essentia Health

Patient Scheduler II

Duluth, MN · On-site +1

$20.28 - $29.44/hr

... experience as a Patient Scheduler I OR * 1 year experience in a contact/call center Licensure/CertificationQualifications: FTE: 1 Possible Remote/Hybrid Option: Remote Shift Rotation: Day/Eve ...

Essentia Health

Patient Scheduler II

Duluth, MN · On-site +1

$20.28 - $29.44/hr

Communicates with patient care teams as necessary to ensure efficient, appropriate care for ... experience in a contact/call center Licensure/Certification Qualifications: FTE: 1 Possible Remote ...

Mayo Clinic

Solution Architect-Rev Cycle-Remote

Rochester, MN · On-site +1

$61.50 - $81/hr

... patient experience and advance how Revenue Cycle operates. What you'll do * Strategic Intake ... This position is a 100% remote work. Individual may live anywhere in the US. **This vacancy is not ...

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Remote Patient Experience information

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$10

$22

$53

How much do remote patient experience jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for remote patient experience in Minnesota is $23.00, according to ZipRecruiter salary data. Most workers in this role earn between $15.41 and $24.06 per hour, depending on experience, location, and employer.

What are some typical challenges faced in a remote patient experience role, and how can they be managed?

A common challenge in a Remote Patient Experience position is building trust and rapport with patients without face-to-face contact, which requires excellent communication and empathy. Remote team members may also navigate complex patient inquiries and coordinate with various departments or providers to resolve issues efficiently. To manage these challenges, leveraging technology for clear communication, staying organized, and having a thorough understanding of healthcare workflows are crucial. Most organizations provide comprehensive training and support to help remote staff deliver seamless care and maintain high patient satisfaction.

What is a remote patient experience?

A Remote Patient Experience job involves supporting patients virtually by assisting with inquiries, appointment scheduling, technical troubleshooting, and overall satisfaction with healthcare services. This role focuses on enhancing patient engagement, addressing concerns, and ensuring seamless communication between patients and healthcare providers. It may involve working with telehealth platforms, patient portals, and customer service tools to improve the overall patient experience. Strong communication skills and empathy are essential for success in this role.

What are the key skills and qualifications needed to thrive in the remote patient experience position, and why are they important?

Excelling in a Remote Patient Experience role requires strong customer service abilities, familiarity with healthcare processes, and ideally a background in health administration or a related field. Familiarity with patient communication platforms, CRM systems, telehealth tools, and HIPAA compliance is often necessary. Outstanding listening skills, patience, and the ability to communicate compassionately and clearly help set candidates apart. These competencies are vital for providing positive patient interactions, efficiently addressing concerns, and supporting overall satisfaction in a remote healthcare setting.

What are the most commonly searched types of Patient Experience jobs in Minnesota?

The most popular types of Patient Experience jobs in Minnesota are:

What are popular job titles related to Remote Patient Experience jobs in Minnesota?

For Remote Patient Experience jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Remote Patient Experience jobs in Minnesota look for?

The top searched job categories for Remote Patient Experience jobs in Minnesota are:

What cities in Minnesota are hiring for Remote Patient Experience jobs?

Cities in Minnesota with the most Remote Patient Experience job openings:

Remote Patient Experience jobs near you
Infographic showing various Remote Patient Experience job openings in Minnesota as of August 2026, with employment types broken down into 73% Full Time, 13% Part Time, 7% Temporary, and 7% Contract. Highlights an 100% Remote job distribution, with an average salary of $47,837 per year, or $23 per hour.

Patient Experience Partner

Essentia Health

Brainerd, MN • On-site, Remote

$57K - $86K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 18 days ago

Essentia Health rating

7.0

Company rating: 7.0 out of 10

Based on 210 frontline employees who took The Breakroom Quiz

413th of 887 rated healthcare providers

Job description

Building Location:Support Services BuildingDepartment:1006420 PATIENT EXPERIENCE - EH SSJob Description:The Patient Experience Partner supports enterprise-wide patient experience strategy through analytics, survey development and maintenance, reporting, data governance, operational partnership, and improvement coordination. Under moderate supervision, this role follows established processes to collect, analyze, and summarize patient, family, and physician experience data; support reporting and survey activities; and assist with implementation of improvement plans. In collaboration with Patient Experience leaders and interdisciplinary stakeholders, the role helps translate insights into action to strengthen the care experience across the organization.Education Qualifications:

Key Responsibilities:

  • Supports partnerships with leaders and teams across the organization to advance patient experience goals, priorities, and improvement initiatives through coordination, facilitation support, follow-up, change management, and performance improvement activities within assigned scope
  • Collects, monitors, analyzes, and summarizes patient experience data, comments, and trends to identify opportunities and support decision-making
  • Supports survey development and maintenance, reporting processes, and data governance activities to help ensure data integrity, consistency, methodology compliance, and clear metric definitions
  • Prepares and maintains standard dashboards, reports, visualizations, executive summaries, and presentations; documents business needs for routine analytic or technical requests
  • Explains standard reports, survey processes, and job-related policies and practices to stakeholders; continues building knowledge of methodology, best practices, trends, and regulatory considerations
  • Continuously improves processes and systems within the immediate job area while following standard processes and expectations


Key Attributes:

  • Foundational ability to analyze and interpret data and communicate findings, which may be gained through internship, practicum, academic, or professional experience
  • Ability to work collaboratively with leaders and cross-functional teams to support improvement efforts, operational planning, or change initiatives

Education Requirement:

  • Bachelor's degree in healthcare administration, business, informatics, public health, analytics, statistics, or a related field

Preferred Qualifications:

  • Direct patient experience or service excellence experience
  • Experience with survey platforms or survey methodology, including Press Ganey
  • Knowledge of data governance, metric validation, and reporting definitions
  • Experience developing dashboards, visualizations, and executive summaries
  • Exposure to facilitation, change management, or performance improvement activities
  • Certifications such as CPXP, Lean, or Six Sigma
  • AI or innovation-related experience
Licensure/CertificationQualifications:FTE:1

Possible Remote/Hybrid Option:

HybridShift Rotation:Day Rotation (United States of America)Shift Start Time:8:00 AMShift End Time:4:30 PMWeekends:Holidays:NoCall Obligation:NoUnion:Union Posting Deadline:

Compensation Range:

$57,345.60 - $86,028.80Employee Benefits at Essentia Health: At Essentia Health, we're committed to supporting your well-being, growth, and work-life balance. Our comprehensive benefits include medical, dental, vision, life, and disability insurance, along with supplemental options to fit your needs. We offer a 401(k) plan with employer contributions to help you plan for the future, and we invest in your professional development through training, tuition reimbursement, and educational programs. To help you thrive both at work and at home, we provide flexible scheduling, generous time off, and wellness resources focused on your physical, mental, and emotional health. Please note that benefit eligibility may vary. For full details, refer to your benefit summary or contact our HR Service Center at (218) 576-0000.

What Essentia Health employees say

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About Essentia Health

Sourced by ZipRecruiter

Headquartered in Duluth, Minnesota, Essentia Health combines the strengths and talents of 13,500 employees, including 3,500 registered nurses & licensed practical nurses, who serve our patients and communities through the mission of being called to make a healthy difference in people's lives. Essentia Health, which includes many Catholic facilities, is guided by the values of Quality, Hospitality, Respect, Joy, Justice, Stewardship and Teamwork. The organization lives out its mission by having a patient-centered focus at 14 hospitals, 70 clinics, six long-term care facilities, three assisted living facilities, three independent living facilities, five ambulance services and one research institute.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Duluth, MN, US

Year founded

2004

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