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Remote Patient Experience Manager Jobs in Riverside, CA

ZOLL Medical

Patient Service Representative

San Bernardino, CA · Remote

$18 - $22.75/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee ... The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest ® , is seeking a ...

Circadia Health

Tele Nurse Practitioner

Orange, CA · On-site +1

$120K - $140K/yr

Remote patient care: Conduct initial and follow-up telehealth assessments on flagged patients ... Tele-visit management: Efficiently complete 25+ tele visits per day for designated home health ...

Circadia Health

Tele Nurse Practitioner

Anaheim, CA · Remote

$120K - $140K/yr

Remote patient care: Conduct initial and follow-up telehealth assessments on flagged patients ... Tele-visit management: Efficiently complete 25+ tele visits per day for designated home health ...

HMG Careers

Sales Manager Remote

Rancho Cucamonga, CA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Ongoing training and mentorship from experienced managers * High-quality leads provided with no ...

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All JobsRemote Patient Experience Manager JobsRemote Patient Experience Manager Jobs in Riverside, CA

Remote Patient Experience Manager information

See Riverside, CA salary details

$16

$41

$72

How much do remote patient experience manager jobs pay per hour?

As of Jun 20, 2026, the average hourly pay for remote patient experience manager in Riverside, CA is $41.61, according to ZipRecruiter salary data. Most workers in this role earn between $24.57 and $53.65 per hour, depending on experience, location, and employer.

What does a Remote Patient Experience Manager do?

A Remote Patient Experience Manager is responsible for overseeing and improving the patient experience in healthcare organizations, but works remotely rather than on-site. They collect feedback, monitor patient satisfaction, coordinate with healthcare teams, and implement strategies to enhance service quality and patient engagement. Their goal is to ensure patients have positive interactions throughout their healthcare journey, even when working from a distance. This role often involves using digital tools and communication platforms to connect with patients and staff.

How does a Remote Patient Experience Manager typically collaborate with other departments to improve patient satisfaction?

As a Remote Patient Experience Manager, you'll regularly coordinate with clinical teams, administrative staff, and IT departments to identify and resolve patient concerns. Your role often involves analyzing patient feedback, facilitating virtual meetings, and implementing cross-functional initiatives to enhance service quality. Strong communication and organizational skills are essential since you'll need to align diverse teams toward shared goals, even when working remotely. Effective collaboration ensures that patient needs are addressed promptly and consistently across all touchpoints.

What is the difference between Remote Patient Experience Manager vs Remote Patient Services Coordinator?

AspectRemote Patient Experience ManagerRemote Patient Services Coordinator
CredentialsHealthcare experience, patient relations skills, possibly certifications in patient experience or healthcare managementHealthcare background, customer service skills, often certifications in healthcare support or patient communication
Work EnvironmentRemote, healthcare organizations, patient-focused settingsRemote, healthcare providers, patient support teams
Employer & IndustryHospitals, clinics, healthcare systemsMedical offices, telehealth companies, healthcare providers
Search & Comparison IntentUnderstanding roles in patient experience management, career optionsCustomer support in healthcare, patient communication roles

The Remote Patient Experience Manager focuses on improving overall patient satisfaction and experience through strategic initiatives, while the Remote Patient Services Coordinator handles direct patient interactions, scheduling, and support. Both roles require healthcare knowledge and remote work skills but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a Remote Patient Experience Manager, and why are they important?

To thrive as a Remote Patient Experience Manager, you need a background in healthcare administration, experience with patient relations, and often a bachelor's degree in healthcare or a related field. Familiarity with customer relationship management (CRM) platforms, telehealth systems, and patient feedback tools is typically required. Exceptional communication, problem-solving, and empathy are crucial soft skills for building trust and addressing patient concerns remotely. These skills ensure positive patient experiences, effective virtual engagement, and high satisfaction in a digital healthcare environment.
What are popular job titles related to Remote Patient Experience Manager jobs in Riverside, CA? For Remote Patient Experience Manager jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Remote Patient Experience Manager jobs in Riverside, CA look for? The top searched job categories for Remote Patient Experience Manager jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Remote Patient Experience Manager jobs? Cities near Riverside, CA with the most Remote Patient Experience Manager job openings:
Remote Patient Experience Manager jobs near you
Infographic showing various Remote Patient Experience Manager job openings in Riverside, CA as of June 2026, with employment types broken down into 92% Full Time, and 8% Part Time. Highlights an 100% Remote job distribution, with an average salary of $86,556 per year, or $41.6 per hour.
Patient Care Coordinator

Patient Care Coordinator

Argus Medical Management

Anaheim, CA • Remote

$18.25 - $24/hr

Other

Posted 14 days ago

Job description

About DrKumo

DrKumo is a leader in secure, intelligent digital health solutions for Chronic Care. We are a digital health technology company recently awarded, alongside three other vendors, a $1.032 billion contract with the U.S. Department of Veterans Affairs for Remote Patient Monitoring Home Telehealth (RPM-HT).

Our platform integrates real-time digital health technologies, AI/ML, and disease management protocols to empower patients and support healthcare providers. DrKumo holds URAC Full Accreditation in Telehealth Support Services and complies with military-grade security standards, including FIPS 140-3 and NIST requirements.

Key Responsibilities
  • Provide Remote Patient Monitoring (RPM) and Chronic Care Management (CCM) services to patients using multiple communication channels (phone, email, text) and digital health technologies.
  • Provide patient support via health and lifestyle coaching, assistance navigating the healthcare system and as a liaison with their health care provider.
  • Assist with patient enrollment, including account setup, device logistics, and scheduling initial setup calls.
  • Provide technical support for our medical peripherals, troubleshooting, and ensuring proper functionality.
  • Maintain accurate and up-to-date records of all customer interactions, technical issues, and resolutions.
  • Identify and escalate priority issues per defined protocols to the appropriate stakeholders.
  • Participate in projects (e.g., quality assurance, product feedback) to support company-wide goals.
  • Perform other assigned tasks that contribute to the team's success and the company's overall growth.
Qualifications and Core Competencies Location / Work Arrangement

On-Site: 1360 S. Anaheim Blvd., Ste 100, Anaheim, CA 92805

Required Skills
  • Highly organized with the ability to multitask and prioritize tasks effectively in a fast-paced environment.
  • Strong verbal and written communication skills.
  • Strong analytical and problem-solving skills.
Desired
  • Medical Assistant, Licensed Vocational Nurse (LVN/LPN) or equivalent experience
  • Proficient with computer applications (e.g. Microsoft Office Suite, electronic health records) and the ability to learn new software quickly.
  • Bilingual: {English/Mandarin, English/Korean, English/Vietnamese, English/Spanish, English/French or other languages}.

At DrKumo, we believe that great customer service makes a difference in healthcare. If you love helping people, problem-solving, and working in a team that values you, apply today!

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