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Remote Patient Access Representative Mercy Jobs in Rochester, NY

Talkiatry

Psychiatrist (Remote)

Rochester, NY · Remote

$325K - $375K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Patient population across the lifespan: children & adolescents (treated by board-certified Child ... expanding access to mental healthcare. Our culture Our clinical community includes 800 ...

Talkiatry

Remote Psychiatrist (MD/DO) - New York

Rochester, NY · Remote

$325K - $375K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Patient population across the lifespan: children & adolescents (treated by board-certified Child ... expanding access to mental healthcare. Our culture Our clinical community includes 800 ...

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All JobsPatient Access Representative Mercy JobsRemote Patient Access Representative Mercy JobsRemote Patient Access Representative Mercy Jobs in Rochester, NY

Remote Patient Access Representative Mercy information

See Rochester, NY salary details

$12

$18

$23

How much do remote patient access representative mercy jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for remote patient access representative mercy in Rochester, NY is $18.79, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.87 per hour, depending on experience, location, and employer.

What is the difference between Remote Patient Access Representative Mercy vs Remote Patient Scheduler?

AspectRemote Patient Access Representative MercyRemote Patient Scheduler
CredentialsHigh school diploma or equivalent; healthcare experience often preferredHigh school diploma or equivalent; healthcare or scheduling experience beneficial
Work EnvironmentRemote, healthcare facility or hospital settingRemote, healthcare facility or hospital setting
Employer & Industry UsageUsed by Mercy and similar healthcare providers for patient intakeUsed by Mercy and similar healthcare providers for appointment scheduling

Both roles are remote healthcare positions within Mercy, focusing on patient interactions. The Remote Patient Access Representative Mercy primarily handles patient registration, insurance verification, and data entry, while the Remote Patient Scheduler concentrates on scheduling appointments and managing calendars. Both require healthcare knowledge and excellent communication skills, but their core responsibilities differ slightly, catering to different stages of patient care coordination.

Does Mercy have remote jobs?

Mercy offers remote positions for roles such as Patient Access Representatives, allowing employees to work from home. These jobs typically require strong communication skills, familiarity with healthcare systems, and the ability to use electronic health record (EHR) tools. Remote healthcare jobs at Mercy often involve flexible schedules and telecommuting technology.

Is it hard to be a remote patient access representative?

Being a remote patient access representative typically requires strong communication skills, attention to detail, and familiarity with healthcare systems and scheduling software. The role involves managing patient information, verifying insurance, and coordinating appointments, which can be demanding but manageable with proper training and organization.

What does a remote patient access representative do?

A remote patient access representative is responsible for scheduling patient appointments, verifying insurance information, and collecting patient data to facilitate smooth check-in processes. They often use electronic health record (EHR) systems and must have strong communication skills to coordinate between patients and healthcare providers.

What are popular job titles related to Remote Patient Access Representative Mercy jobs in Rochester, NY?

For Remote Patient Access Representative Mercy jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Remote Patient Access Representative Mercy jobs in Rochester, NY look for?

The top searched job categories for Remote Patient Access Representative Mercy jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Remote Patient Access Representative Mercy jobs?

Cities near Rochester, NY with the most Remote Patient Access Representative Mercy job openings:

Remote Patient Access Representative Mercy jobs near you
Infographic showing various Remote Patient Access Representative Mercy job openings in Rochester, NY as of August 2026, with employment types broken down into 35% Full Time, and 65% Part Time. Highlights an 100% Remote job distribution, with an average salary of $39,089 per year, or $18.8 per hour.

Integrated Care Coordinator (ICC)

Essen Medical Associates

Rochester, NY • On-site, Remote

$20 - $25/hr

Full-time

Re-posted 6 days ago

Essen Health Care rating

4.6

Company rating: 4.6 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description

Overview
Essen Health Care is the largest privately held, multispecialty medical group in New York, providing high-quality, compassionate care to some of the state's most vulnerable and underserved residents.
Founded in 1999, we've grown from a single primary care office into a network of 50+ locations offering urgent care, primary care and specialty services, from women's health to endocrinology and psychiatry. We also provide nursing home support, care management, and in-home care through our Essen House Calls program. Guided by a Population Health model, our team of 500+ providers deliver care in-person, at home, or via telehealth, ensuring patients get the support they need when and where they need it.
We're looking for talented, motivated individuals to join our growing team. Whether you're a medical provider, administrator, or operations professional, there's a career here for you. Join us in making a real difference in the health of our community.
Job Summary
Position Title: Integrated Care Coordinator
Position Summary: The Integrated Care Coordinator serves as a vital link between patients and healthcare services, ensuring seamless coordination across our multispecialty network. This role focuses on breaking down barriers to care for underserved populations in the Bronx, coordinating between primary care, specialty services, behavioral health, and community resources to deliver comprehensive, patient-centered care.
This position is ideal for individuals looking to make a meaningful impact in the healthcare field while working in a supportive team environment. You'll be part of an organization that has demonstrated over 25 years of commitment to innovating healthcare delivery for underserved communities, with opportunities to grow alongside our rapidly expanding multispecialty medical group.
Responsibilities
Key Responsibilities
  • Develop and maintain comprehensive care plans addressing medical, behavioral, and social determinants of health
  • Coordinate services across Essen's integrated clinical divisions including urgent care, primary care, and specialty services
  • Facilitate smooth transitions between care settings including telehealth, in-person visits, and home care through Essen House Calls
  • Utilize Remote Patient Monitoring tools to track patient progress and proactively address health concerns
  • Monitor patient adherence to care plans and adjust interventions based on outcomes

Patient Engagement & Outreach
  • Conduct initial assessments to identify patient needs, preferences, and barriers to care
  • Perform community outreach to engage underserved populations in the Bronx
  • Educate patients and families about health conditions, treatment options, and self-management strategies in both English and Spanish
  • Support patients in navigating community resources and social services throughout New York City
  • Advocate for patients within the healthcare system to ensure access to appropriate service

Qualifications
Experience / Education
  • High School Diploma
  • 1-2 years of direct patient care experience
  • Experience in Care Coordination or Case Management
  • Experience with Remote Patient Monitoring
  • Familiarity with Electronic Health Records (EHR)
  • Previous experience in outreach, community engagement, social services, or related field

Skills & Competencies
  • Bilingual: Fluent in Spanish and English (Highly preferred)
  • Excellent communication and public speaking skills
  • Ability to work independently and travel within the Bronx
  • Knowledge of community resources and services in New York City
  • Strong organizational and time management skills
  • Cultural sensitivity and ability to work with diverse, underserved populations
  • Proficiency in motivational interviewing and health coaching techniques

Compensation & Benefits
  • Pay: $20.00 - $25.00 per hour
  • Job Type: Full-time
  • Remote & Hybrid opportunities available

Equal Opportunity Employer
  • Essen Health care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population.

What Essen Health Care employees say

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