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Remote Overnight It Support Jobs in Springfield, MA

Sentara

IT Specialty Analyst (Epic) - Remote

MA · Remote

Bachelor's degree in Healthcare, Nursing, Clinical Informatics, Information Technology, or a ... Experience with Clinical decision support is a plus * Strong understanding of inpatient clinical ...

Sentara

IT Specialty Analyst (Epic) - Remote

MA · Remote

Bachelor's degree in Healthcare, Nursing, Clinical Informatics, Information Technology, or a ... Experience with Clinical decision support is a plus * Strong understanding of inpatient clinical ...

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All JobsIt Support JobsRemote Overnight It Support JobsRemote Overnight It Support Jobs in Springfield, MA

Remote Overnight It Support information

See Springfield, MA salary details

$14

$25

$44

How much do remote overnight it support jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for remote overnight it support in Springfield, MA is $25.96, according to ZipRecruiter salary data. Most workers in this role earn between $19.18 and $28.27 per hour, depending on experience, location, and employer.

What is a remote overnight IT support specialist?

A Remote Overnight IT Support specialist is a professional who provides technical assistance and troubleshooting services to clients or employees during nighttime hours, typically from a remote location. Their duties include monitoring systems, resolving IT issues, responding to support tickets, and ensuring the continuous operation of technology infrastructure outside of traditional business hours. This role is crucial for organizations that operate 24/7 or have users in multiple time zones, as it helps maintain productivity and minimize downtime.

What are the key skills and qualifications needed to thrive as a remote overnight IT support specialist?

To excel as a Remote Overnight IT Support specialist, you need strong troubleshooting skills, a solid understanding of networking and operating systems, and typically at least an associate degree in IT or relevant certifications like CompTIA A+ or Microsoft Certified solutions. Familiarity with remote desktop tools, ticketing systems (such as ServiceNow or Jira), and monitoring software is essential for effective issue resolution. Excellent communication, problem-solving abilities, and the capacity to work independently during non-standard hours are crucial soft skills. These competencies ensure timely technical support, minimize downtime, and maintain organizational productivity around the clock.

What are some common challenges faced by remote overnight IT support professionals, and how can they prepare for them?

Remote Overnight IT Support professionals often encounter unique challenges such as limited access to on-site resources, working independently during off-hours, and handling urgent technical issues without immediate in-person collaboration. To prepare, it's important to develop strong problem-solving skills, be comfortable with remote communication tools, and maintain a proactive approach to learning about the company’s systems. Staying organized and establishing a clear escalation process with daytime teams can also help ensure smooth operations and effective issue resolution.

What is the difference between Remote Overnight It Support vs Remote Help Desk Technician?

AspectRemote Overnight It SupportRemote Help Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, Microsoft Certified
Work EnvironmentNight shifts, remote support for critical issuesDay shifts, remote support for general user issues
Industry UsageIT support, network troubleshooting, system maintenanceCustomer support, troubleshooting, user assistance

Remote Overnight It Support and Remote Help Desk Technician roles share certifications like CompTIA A+ but differ mainly in work hours and focus. Overnight support handles critical issues during night shifts, while Help Desk Technicians typically work during the day assisting users with common problems. Both roles are essential in IT support but serve different operational needs.

What are popular job titles related to Remote Overnight It Support jobs in Springfield, MA?

For Remote Overnight It Support jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Remote Overnight It Support jobs in Springfield, MA look for?

The top searched job categories for Remote Overnight It Support jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Remote Overnight It Support jobs?

Cities near Springfield, MA with the most Remote Overnight It Support job openings:

Remote Overnight It Support jobs near you
Infographic showing various Remote Overnight It Support job openings in Springfield, MA as of August 2026, with employment types broken down into 6% Internship, 77% Full Time, 11% Part Time, and 6% Contract. Highlights an 83% In-person, and 17% Remote job distribution, with an average salary of $53,990 per year, or $26 per hour.

Enterprise Solutions Architect as 100% Remote

Amicis Global

Hartford, CT • Remote

$120/hr

Contractor

Re-posted 13 days ago

Job description

Job Title: Enterprise Solutions Architect
Location: 100% Remote
Duration: 06 Months
Pay Rate: $100.00 - $120.00/- on W2
 
 
Kindly send me your most updated resume
 
 
Roles and Responsibilities:

Enterprise Architecture & Solution Governance (Equal Priority)

Lead and execute enterprise solution governance processes, ensuring alignment with established EA standards, reference architectures, and approved integration and security patterns.
Actively participate as a member of the Architecture Review Board (ARB), contributing to architectural decision-making, risk assessment, and solution approvals.
Establish and operate a Permit-to-Build tollgate, governing both greenfield and modernization initiatives across all Lines of Business (LOBs), including GenAI, data, and advanced analytics solutions.
Ensure all governed solutions comply with regulatory and compliance mandates (HIPAA, GDPR, SOX), with particular attention to cloud, data, and AI-driven architectures.
Lead or contribute to architecture scoring and design quality assessments, ensuring solutions meet enterprise standards for resiliency, scalability, security, and maintainability.
Partner closely with peer Enterprise Architects to assign primary assessors, review incoming initiatives, and maintain a forward-looking pipeline of governance demand.

Solution Architecture & Hands‑On Agentic AI Development (Equal Priority)

Design and implement end-to-end solution architectures, moving beyond conceptual models into executable designs and working prototypes, particularly in cloud-native and AI-driven domains.
Lead hands-on Proofs of Concept (POCs) to validate emerging technologies, platforms, and services—specifically Agentic AI patterns such as autonomous agents, task orchestration, tool-use agents, and multi-agent workflows.
Architect and build Agentic AI workflows using modern GenAI platforms, with preferred experience in:
AWS Bedrock (Agents, foundation models, orchestration, integration with AWS services), and/or
GCP Vertex AI (agents, pipelines, orchestration, model lifecycle management).
Apply strong solution architecture practices to translate business problems into AI-enabled architectures, including prompt strategies, agent memory, tool integration, event-driven triggers, and observability.
Design secure, scalable, and governed AI solutions, ensuring alignment with enterprise security, data privacy, and compliance expectations from inception through production readiness.
Collaborate with engineering teams to bridge architecture and implementation, providing reference implementations, design artifacts, and technical guidance that accelerates delivery while reducing rework.

Technology Evaluation & Innovation Enablement

Evaluate and assess new technology platforms and AI services prior to POC approval or enterprise onboarding, balancing innovation with risk management.
Drive architectural clarity around GenAI, Agentic AI, and emerging cloud-native patterns, ensuring these innovations are introduced responsibly within enterprise guardrails.
Contribute to reference architecture evolution, especially for AI-enabled, event-driven, and cloud-native solutions.

EA Tooling, Metrics & Enablement

Define and track solution governance KPIs using the EA tool, including technology debt, reverse demand by LOB, and approval outcomes.
Support EA enablement through SharePoint, Power Automate, PowerApps, and Power BI, improving transparency, workflow efficiency, and architectural insight.

Qualifications & Experience

Architecture & Governance

8–10+ years of experience in Enterprise and Solution Architecture, including active participation in ARBs and formal governance processes.
Strong experience creating and enforcing reference architectures, standards, and patterns in regulated environments.

Solution Architecture & Hands‑On Delivery

Recent, hands-on experience designing and building solutions—not just reviewing them—particularly in cloud-native and GenAI domains.
Demonstrated experience building Agentic AI or GenAI-driven POCs, including orchestration, integration, and lifecycle considerations.
Deep knowledge of AWS and/or GCP, with architectural fluency across compute, networking, storage, databases, and AI services.

Education & Certifications

Bachelor’s or Master’s degree in Computer Science, Information Technology, or related field; MBA a plus.
Preferred certifications: TOGAF, AWS Solutions Architect, GCP Professional Architect, or equivalent.
Trying to management the existing solutions architect process
Responsible for managing, maintaining and enhancing this process
Introducing GenAI
Some GCP experience or exposure would be very useful and beneficial
 Building it in power tools - power automate, power app, powerbi (need experience with those)

What This Role Delivers

Governance with credibility: Architecture decisions informed by real, hands-on solution experience.
Faster innovation: Reduced friction between architecture intent and execution through POCs and reference implementations.
Responsible AI adoption: Agentic AI solutions that are scalable, secure, and enterprise-ready from day one.
 
 
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