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Remote Overnight It Support Jobs in Rio Rancho, NM

RE/SPEC Inc.

AIX Developer

Albuquerque, NM · Remote

Depending on your expertise, you might design infrastructure in remote locations, develop renewable ... team supporting critical IT projects within the federal government, with a primary focus on the ...

RE/SPEC Inc.

AIX Developer

Albuquerque, NM · On-site +1

Depending on your expertise, you might design infrastructure in remote locations, develop renewable ... team supporting critical IT projects within the federal government, with a primary focus on the ...

RE/SPEC Inc.

AIX Developer

Albuquerque, NM · Remote

Depending on your expertise, you might design infrastructure in remote locations, develop renewable ... team supporting critical IT projects within the federal government, with a primary focus on the ...

Bendixen Life Group

Remote Insurance Agent

Albuquerque, NM · On-site +1

$99K - $128K/yr

... support to help you succeed. This is a remote, commission-based opportunity with access to warm ... Proven sales systems and technology * Part-time or full-time opportunity * Unlimited commission ...

ABB

VFD Technical Support Specialist

NM · Remote

The work model for the role is: remote, in the United States, supporting the Motion Drive Products ... Stay current with VFD technologies, software updates, and industry trends Our Team Dynamics Our ...

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All JobsIt Support JobsRemote Overnight It Support JobsRemote Overnight It Support Jobs in Rio Rancho, NM

Remote Overnight It Support information

See Rio Rancho, NM salary details

$13

$24

$42

How much do remote overnight it support jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for remote overnight it support in Rio Rancho, NM is $24.50, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $26.68 per hour, depending on experience, location, and employer.

What is a remote overnight IT support specialist?

A Remote Overnight IT Support specialist is a professional who provides technical assistance and troubleshooting services to clients or employees during nighttime hours, typically from a remote location. Their duties include monitoring systems, resolving IT issues, responding to support tickets, and ensuring the continuous operation of technology infrastructure outside of traditional business hours. This role is crucial for organizations that operate 24/7 or have users in multiple time zones, as it helps maintain productivity and minimize downtime.

What are the key skills and qualifications needed to thrive as a remote overnight IT support specialist?

To excel as a Remote Overnight IT Support specialist, you need strong troubleshooting skills, a solid understanding of networking and operating systems, and typically at least an associate degree in IT or relevant certifications like CompTIA A+ or Microsoft Certified solutions. Familiarity with remote desktop tools, ticketing systems (such as ServiceNow or Jira), and monitoring software is essential for effective issue resolution. Excellent communication, problem-solving abilities, and the capacity to work independently during non-standard hours are crucial soft skills. These competencies ensure timely technical support, minimize downtime, and maintain organizational productivity around the clock.

What are some common challenges faced by remote overnight IT support professionals, and how can they prepare for them?

Remote Overnight IT Support professionals often encounter unique challenges such as limited access to on-site resources, working independently during off-hours, and handling urgent technical issues without immediate in-person collaboration. To prepare, it's important to develop strong problem-solving skills, be comfortable with remote communication tools, and maintain a proactive approach to learning about the company’s systems. Staying organized and establishing a clear escalation process with daytime teams can also help ensure smooth operations and effective issue resolution.

What is the difference between Remote Overnight It Support vs Remote Help Desk Technician?

AspectRemote Overnight It SupportRemote Help Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, Microsoft Certified
Work EnvironmentNight shifts, remote support for critical issuesDay shifts, remote support for general user issues
Industry UsageIT support, network troubleshooting, system maintenanceCustomer support, troubleshooting, user assistance

Remote Overnight It Support and Remote Help Desk Technician roles share certifications like CompTIA A+ but differ mainly in work hours and focus. Overnight support handles critical issues during night shifts, while Help Desk Technicians typically work during the day assisting users with common problems. Both roles are essential in IT support but serve different operational needs.

What are popular job titles related to Remote Overnight It Support jobs in Rio Rancho, NM?

For Remote Overnight It Support jobs in Rio Rancho, NM, the most frequently searched job titles are:

What job categories do people searching Remote Overnight It Support jobs in Rio Rancho, NM look for?

The top searched job categories for Remote Overnight It Support jobs in Rio Rancho, NM are:

What cities near Rio Rancho, NM are hiring for Remote Overnight It Support jobs?

Cities near Rio Rancho, NM with the most Remote Overnight It Support job openings:

Remote Overnight It Support jobs near you

AVP Enterprise Implementations, Migrations & Customer Success - REMOTE

Prime Therapeutics LLC

Albuquerque, NM • On-site, Remote

Full-time

Posted 16 days ago

Prime Therapeutics rating

7.9

Company rating: 7.9 out of 10

Based on 48 frontline employees who took The Breakroom Quiz

16th of 113 rated pharmacies

Job description

At Prime Therapeutics (Prime), we are a different kind of PBM, with a purpose beyond profits and a unique ability to connect care for those we serve. Looking for a purpose-driven career? Come build the future of pharmacy with us.
Job Posting Title
AVP Enterprise Implementations, Migrations & Customer Success - REMOTEJob Description
The Associate Vice President Enterprise Implementations, Migrations & Customer Success is accountable for enterprise implementations strategy, operating model, and solution framework utilized to support end-to-end implementations for new business, existing business, product offerings, and client migrations to new technology solutions. This position serves as implementation leader for the Judi Health migration, owning the migration execution framework, program governance, outcome accountability, budget discipline, executive escalation, and cross-functional alignment required to deliver the migration timely and in accordance with client expectations, compliance requirements, contractual obligations, and enterprise priorities. This position leads the planning, advocacy, and cross-functional delivery of technology-enabled product offerings across market channels, ensuring implementation strategies translate complex client, operational, regulatory and technology requirements into executable roadmaps and measurable outcomes.
Responsibilities
  • Serve as the accountable enterprise implementation leader for the Judi Health migration, including program strategy, governance, roadmap, budget discipline, milestone achievement, executive reporting, risk escalation, and measurable outcomes
  • Lead cross-departmental calibration of the financial, procedural, operational, technology and client-impact information tied to new and existing business implementations, product deployments, and migrations of existing clients onto new technology solutions; driving enterprise coordination across product, technology, operations, finance, client, legal, and compliance teams to ensure priorities, dependencies, decisions, resourcing, and accountability are aligned and owned
  • Lead team responsible for establishing and continuously improving implementation and migration frameworks, including pipeline assessment, implementation estimates, resource planning, training, readiness checkpoints, execution standards, quality controls, and lessons learned integration
  • Develop and deliver clear strategic and operational communications for the senior leadership team, including executive presentations, status updates, and decision materials that clearly articulate choices, risks, tradeoffs, accountabilities and recommendations
  • Act as a strategic advisor to clients by aligning migration pathways, implementation plans, technical capabilities, regulatory requirements, and business growth objectives to deepen client relationships, confidence, and satisfaction
  • Translate complex client and business requirements into actionable implementation and migration roadmaps that balance delivery timelines, contractual commitments, technology dependencies, operational readiness, and client success measures
  • Contribute to long-range enterprise strategic planning by identifying future-state implementation and migration capabilities and recommending technology, process, operating model, and staffing investments needed for scalability and future growth
  • Use data, partner feedback, client experience insights, delivery metrics, and post-implementation outcomes to drive continuous improvement of implementation and migration processes while balancing innovation, compliance, operational excellence, and client impact
  • Other duties as assigned

Minimum Qualifications
  • 12 years of work experience in Operations, Sales or Information Technology, including 5 years of experience in a client or customer-facing role
  • 8 years of leadership/people management experience
  • Must be eligible to work in the United States without the need for work visa or residency sponsorship

Additional Qualifications
  • Ability to lead effectively within a matrixed enterprise environment and create clarity when accountability is distributed across multiple functions
  • Strong program and project management capability, including complex change initiatives, technology migrations, process improvement efforts
  • Exceptional communication, stakeholder engagement, and relationship management skills, especially in client, vendor, and senior leader-facing settings
  • Strong decision-maker with the ability to determine action, drive execution, resolve ambiguity, promote clear accountability, and focus towards achieving business objectives
  • Ability to establish trust, respect and credibility and form close working relationships with all levels, internally and externally
  • Strong critical thinking skills; able to synthesize and integrate information from multiple sources into actionable plans and decision frameworks
  • Ability to balance client expectations, regulatory requirements, operational realities, technology constraints, financial discipline, and enterprise priorities

Preferred Qualifications
  • MBA or other advanced degree
  • Pharmacy Benefit Management, specialty pharmacy, or managed care experience
  • Business consulting experience
  • Experience leading complex, cross-functional enterprise implementations, migrations, or technology-enabled transformation programs with measurable business outcomes
  • Experience leading large-scale adjudication, platform, migration, or client-conversion programs

Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their job, and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures
Every employee must be able to perform the essential functions of the job and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions, absent undue hardship. In addition, Prime retains the right to change or assign other duties to this job
Potential pay for this position ranges from $164,000.00 - $279,000.00 based on experience and skills.
To review our Benefits, Incentives and Additional Compensation, visit our Benefits Page and click on the "Benefits at a glance" button for more detail (https://www.primetherapeutics.com/benefits).
Prime Therapeutics LLC is proud to be an equal opportunity and affirmative action employer. We encourage diverse candidates to apply, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sex (including pregnancy), national origin, disability, age, veteran status, or any other legally protected class under federal, state, or local law.
We welcome people of different backgrounds, experiences, abilities, and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.
Prime Therapeutics LLC is a Tobacco-Free Workplace employer.
Positions will be posted for a minimum of five consecutive workdays.

What Prime Therapeutics employees say

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About Prime Therapeutics

Sourced by ZipRecruiter

Prime Therapeutics, located in Eagan, MN, is a pharmacy benefits management company that has been serving the healthcare industry since its foundation. They are an integral participant in the medical sector, specifically in the realm of health insurance. They focus on providing innovative pharmacy benefits and services to more than 30 million members nationwide. Besides their main pharmacy benefit management, they offer mail service pharmacy, specialty pharmacy, benefits management, and consultative engagement services to ensure individuals have continuous access to affordable prescription drugs. Prime Therapeutics, founded around three decades ago, has grown to stand out as a leader in its industry, thanks to its commitment to improving the health of its clients.

Industry

Insurance services

Company size

1,001 - 5,000 Employees

Headquarters location

Eagan, MN, US

Year founded

1987

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