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Remote Overnight It Support Jobs in Boca Raton, FL

Carrier

DCIM Support Specialist

FL · On-site +1

$79K - $158K/yr

For more information, visit corporate.carrier.com or follow on Carrier social media at @Carrier ... This is a remote position with a preference for candidates located within the Pacific Time Zone.

IMEG

Medical Equipment Planner - 2

Fort Lauderdale, FL · On-site +1

$80K - $100K/yr

... Information Technology group to support connected care and seamless clinical workflows Works on ... Remote U.S. (preferably located in Florida or surrounding Southeast states) - This position is ...

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All JobsIt Support JobsRemote Overnight It Support JobsRemote Overnight It Support Jobs in Boca Raton, FL

Remote Overnight It Support information

See Boca Raton, FL salary details

$13

$24

$42

How much do remote overnight it support jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote overnight it support in Boca Raton, FL is $24.72, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $26.92 per hour, depending on experience, location, and employer.

What is a remote overnight IT support specialist?

A Remote Overnight IT Support specialist is a professional who provides technical assistance and troubleshooting services to clients or employees during nighttime hours, typically from a remote location. Their duties include monitoring systems, resolving IT issues, responding to support tickets, and ensuring the continuous operation of technology infrastructure outside of traditional business hours. This role is crucial for organizations that operate 24/7 or have users in multiple time zones, as it helps maintain productivity and minimize downtime.

What are the key skills and qualifications needed to thrive as a remote overnight IT support specialist?

To excel as a Remote Overnight IT Support specialist, you need strong troubleshooting skills, a solid understanding of networking and operating systems, and typically at least an associate degree in IT or relevant certifications like CompTIA A+ or Microsoft Certified solutions. Familiarity with remote desktop tools, ticketing systems (such as ServiceNow or Jira), and monitoring software is essential for effective issue resolution. Excellent communication, problem-solving abilities, and the capacity to work independently during non-standard hours are crucial soft skills. These competencies ensure timely technical support, minimize downtime, and maintain organizational productivity around the clock.

What are some common challenges faced by remote overnight IT support professionals, and how can they prepare for them?

Remote Overnight IT Support professionals often encounter unique challenges such as limited access to on-site resources, working independently during off-hours, and handling urgent technical issues without immediate in-person collaboration. To prepare, it's important to develop strong problem-solving skills, be comfortable with remote communication tools, and maintain a proactive approach to learning about the company’s systems. Staying organized and establishing a clear escalation process with daytime teams can also help ensure smooth operations and effective issue resolution.

What is the difference between Remote Overnight It Support vs Remote Help Desk Technician?

AspectRemote Overnight It SupportRemote Help Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, Microsoft Certified
Work EnvironmentNight shifts, remote support for critical issuesDay shifts, remote support for general user issues
Industry UsageIT support, network troubleshooting, system maintenanceCustomer support, troubleshooting, user assistance

Remote Overnight It Support and Remote Help Desk Technician roles share certifications like CompTIA A+ but differ mainly in work hours and focus. Overnight support handles critical issues during night shifts, while Help Desk Technicians typically work during the day assisting users with common problems. Both roles are essential in IT support but serve different operational needs.

What are popular job titles related to Remote Overnight It Support jobs in Boca Raton, FL?

For Remote Overnight It Support jobs in Boca Raton, FL, the most frequently searched job titles are:

What job categories do people searching Remote Overnight It Support jobs in Boca Raton, FL look for?

The top searched job categories for Remote Overnight It Support jobs in Boca Raton, FL are:

What cities near Boca Raton, FL are hiring for Remote Overnight It Support jobs?

Cities near Boca Raton, FL with the most Remote Overnight It Support job openings:

Remote Overnight It Support jobs near you
Infographic showing various Remote Overnight It Support job openings in Boca Raton, FL as of August 2026, with employment types broken down into 67% Full Time, and 33% Contract. Highlights an 100% Remote job distribution, with an average salary of $51,414 per year, or $24.7 per hour.

Nearshore Remote - Network Technician & System Administrator (T2) for MSP

Caperion Computing

Delray Beach, FL • Remote

$71K - $96K/yr

Full-time

PTO

Re-posted 29 days ago

Job description

This post is exclusively for our Nearshore team. Candidates must be pre-qualified, if you wish to apply please email resumes@caperion.net and state why you believe you would be a good fit. Failure to complete this step first means your application will be instantly discarded. Side-stepping our process will disqualify you from all job opportunities in the future.

We're an IT consulting firm and managed service provider headquartered in Delray Beach, Florida, in business over 20 years. We support commercial businesses across our region and nationally with managed IT, cybersecurity, cloud infrastructure, connectivity and data protection.

Our nearshore team isn't a call center or an overflow queue. You'll be a full member of our technical staff, working the same clients, the same tickets, and the same escalation path as our US based engineers.

HOW WE WORK

We own the outcome, not the ticket. Anyone can close a ticket. We stay with a problem until the client's business is actually working again. As we tell our clients: backup without monitoring is just hope — we don't hope, we verify.

Documentation is the job, not the paperwork after the job. If it isn't written down, it didn't happen, end of story.

We invest in people who invest in themselves. We set annual education and certification benchmarks, and we back them with time and funding. Techs who grow here move up here, diligence and loyalty are rewarded.

One team, multiple countries. Our engineers nearshore and US are peers. Same standards, same expectations, same respect.

Clients know our names. We're not a portal and a queue. Our clients call people they know, and we answer.

What you'll do

  • Provide remote help-desk and escalation support for end users
  • Serve customers handling tickets up through your Tier 2 skill set
  • Install, configure, and troubleshoot desktop, server, and network hardware
  • Build, monitor, and maintain full client environments — on-premise, cloud, and hybrid
  • Configure and maintain secure connectivity across multiple sites, hosting environments, and remote staff
  • Monitor and service backups, security systems, and other critical services
  • Work on design projects covering environments, connectivity, and cybersecurity
  • Write scripts to automate repetitive work and reduce error
  • Create training materials and lead training sessions for staff on new procedures and technologies
  • Provide end-user training on equipment and applications
  • Complete assigned research and project work
  • Communicate clearly with clients and teammates by phone and email
  • Follow up after job completion to confirm the client is genuinely satisfied
  • Document every call, email, and service request in our ticketing system
  • Take your turn on the after-hours emergency phone rotation as needed
  • Support the team during disaster scenarios or planned projects that fall outside normal hours
  • Back up lower-tier staff as needed — everyone here does work below their pay grade sometimes

Requirements

  • Professional English fluency, written and spoken. You'll be on the phone with US clients daily.
  • Strong networking fundamentals: subnetting, routing, NAT, network design
  • Windows Server (2012–2025+), Active Directory, Group Policy
  • Microsoft 365 and Azure/Entra administration
  • Firewalls, routers, managed switches, VLANs
  • Windows desktop OS (10/11) and common business applications
  • Command line and PowerShell scripting
  • Virtualization: VMware and Hyper-V
  • Solid grasp of modern security concepts across IT disciplines
  • Reliable high-speed internet and a suitable remote work environment

Strongly preferred

  • Experience with MSP tooling — PSA/ticketing, RMM, and multi-tenant platforms (Connectwise and Automate)
  • AWS administration
  • macOS support experience
  • Multi-WAN, wireless, and failover troubleshooting
  • IP telephony
  • Backup and disaster recovery platforms
  • Power BI

What matters as much as the technical list

  • Attention to detail that borders on stubborn
  • Organized, logical, and calm under a deadline
  • Able to explain complex things to people who aren't technical, without condescension
  • Reliable. Consistent attendance and follow-through are non-negotiable here.
  • Wants to grow, and will say so

EDUCATION AND WORK HISTORY REQUIREMENTS:

  • Four-year degree or equivalent technical training and demonstrated experience
  • Minimum 3-5 years working in similar roles, ideally at an MSP
  • Technical Certifications (CompTia, MS, Cisco, ITIL, similar) are strongly preferred
  • Ongoing continuing education is expected, with annual education and certification benchmarks we help you meet

Benefits

  • Salary package, Vacation, etc, as discussed with agency.

HOW TO APPLY:

Use this website to apply.

Please complete every section — incomplete applications will be rejected and not considered.