2

Remote Optum Puerto Rico Jobs in Chicago, IL (NOW HIRING)

Care Coordinator, RN Field Based

Gary, IN · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Puerto Rico. No matter where you are-whether you are working from home, from the field, from our ... Combination remote work at home and onsite member visits Location: Must reside in Indiana Hours:

Care Coordinator, RN Field Based

Gary, IN · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Puerto Rico. No matter where you are-whether you are working from home, from the field, from our ... Combination remote work at home and onsite member visits Location: Must reside in Indiana Hours:

Care Coordinator, RN Field Based

Crown Point, IN · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Puerto Rico. No matter where you are-whether you are working from home, from the field, from our ... Combination remote work at home and onsite member visits Location: Must reside in Indiana Hours:

Care Coordinator, RN Field Based

East Chicago, IN · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Puerto Rico. No matter where you are-whether you are working from home, from the field, from our ... Combination remote work at home and onsite member visits Location: Must reside in Indiana Hours:

Care Coordinator, RN Field Based

Gary, IN · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Puerto Rico. No matter where you are-whether you are working from home, from the field, from our ... Combination remote work at home and onsite member visits Location: Must reside in Indiana Hours:

Care Coordinator, RN Field Based

East Chicago, IN · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Puerto Rico. No matter where you are-whether you are working from home, from the field, from our ... Combination remote work at home and onsite member visits Location: Must reside in Indiana Hours:

Care Coordinator, RN Field Based

East Chicago, IN · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Puerto Rico. No matter where you are-whether you are working from home, from the field, from our ... Combination remote work at home and onsite member visits Location: Must reside in Indiana Hours:

Care Coordinator, RN Field Based

Hammond, IN · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Puerto Rico. No matter where you are-whether you are working from home, from the field, from our ... Combination remote work at home and onsite member visits Location: Must reside in Indiana Hours:

Care Coordinator, RN Field Based

Hammond, IN · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Puerto Rico. No matter where you are-whether you are working from home, from the field, from our ... Combination remote work at home and onsite member visits Location: Must reside in Indiana Hours:

Care Coordinator, RN Field Based

Crown Point, IN · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Puerto Rico. No matter where you are-whether you are working from home, from the field, from our ... Combination remote work at home and onsite member visits Location: Must reside in Indiana Hours:

Care Coordinator, RN Field Based

Hammond, IN · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Puerto Rico. No matter where you are-whether you are working from home, from the field, from our ... Combination remote work at home and onsite member visits Location: Must reside in Indiana Hours:

Showing results 21-40

Remote Optum Puerto Rico information

What are common challenges faced by employees working remotely for Optum Puerto Rico, and how can they be addressed?

One common challenge for remote Optum Puerto Rico employees is maintaining clear communication and collaboration with colleagues and supervisors across different locations and time zones. To address this, Optum emphasizes the use of digital communication platforms, regular team check-ins, and clear documentation of work processes. Additionally, remote employees may need to be proactive in seeking feedback and support, and should make use of the company's resources for training and professional development to stay connected and engaged. Building a structured daily routine and setting clear boundaries between work and personal time can also help remote team members succeed.

What are the key skills and qualifications needed to thrive as a remote Optum Puerto Rico Customer Service Representative, and why are they important?

To thrive as a Remote Optum Puerto Rico Customer Service Representative, you need strong communication skills, fluency in English and Spanish, and experience in customer service or healthcare support. Familiarity with CRM systems, call center software, and basic computer proficiency are typically required, and knowledge of healthcare terminology or HIPAA compliance is a plus. Outstanding problem-solving abilities, patience, and empathy help professionals excel in assisting diverse members and resolving their concerns. These skills are essential for delivering high-quality service, ensuring customer satisfaction, and maintaining compliance in a remote healthcare environment.

What is a remote Optum Puerto Rico job?

Remote Optum Puerto Rico jobs are employment opportunities with Optum, a healthcare services and innovation company, that allow individuals in Puerto Rico to work from home or another remote location. These positions can include customer service representatives, claims processors, nurses, and other healthcare support roles. Employees in these positions use secure technology to access company systems, interact with patients or providers, and support healthcare operations. Working remotely with Optum Puerto Rico offers flexibility, but still requires reliable internet access and adherence to company protocols. These jobs are ideal for those seeking work-life balance while contributing to healthcare solutions.

What is the difference between Remote Optum Puerto Rico vs Remote Optum Customer Service Representative?

AspectRemote Optum Puerto RicoRemote Optum Customer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require healthcare-related certificationsHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentRemote, based in Puerto Rico, with healthcare and administrative tasksRemote, handling customer inquiries for healthcare services
Employer & IndustryOptum, healthcare and insurance industryOptum, healthcare and insurance industry

Remote Optum Puerto Rico roles typically involve administrative or healthcare-related tasks in a remote setting based in Puerto Rico, often requiring specific healthcare certifications. In contrast, Remote Optum Customer Service Representatives focus on assisting customers with healthcare inquiries, primarily requiring customer service skills. Both roles are remote and within the healthcare industry, but they differ in job focus and credential requirements.

What are the most commonly searched types of Optum Puerto Rico jobs in Chicago, IL?

The most popular types of Optum Puerto Rico jobs in Chicago, IL are:

What job categories do people searching Remote Optum Puerto Rico jobs in Chicago, IL look for?

The top searched job categories for Remote Optum Puerto Rico jobs in Chicago, IL are:

Infographic showing various Remote Optum Puerto Rico job openings in Chicago, IL as of August 2026, with employment types broken down into 38% Full Time, 59% Part Time, and 3% Contract. Highlights an 52% Physical, and 48% Remote job distribution.

Associate Director, Marketing -Thought Leader Marketing Liaison

Merck & Co.

Chicago, IL • Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago


Merck rating

8.0

Company rating: 8.0 out of 10

Based on 51 frontline employees who took The Breakroom Quiz

43rd of 86 rated pharmaceutical


Job description

Job DescriptionAbout the Role Our US Immunology team is committed to transforming the lives of patients living with Inflammatory Bowl Disease (IBD). We aspire to achieve this through relentless commitment to patients, innovation, ensuring access to life-changing therapies, and collaborating with healthcare systems, governments, and payers to make treatments available to those who need them most. Our focus is on the patients, scientific rigor and flawless execution-bringing breakthrough therapies to patients who need them. Thought Leader Marketing Liaison (TLML) (Associate Director) is a key member of the Immunology brand marketing organization reporting directly to the Director, Thought Leader Liaison Team Leader. This position is responsible for ensuring that advocacy development, platform and product positioning, speaker program preparation and management, and congress engagement are strategically aligned with brand objectives and executed in a compliant manner. This will help create a strong and sustained our company presence across local, regional, and national IBD communities. Additionally, this role is critical to ensure that key scientific leader insights directly inform brand and go-to-market strategies.Openings: 5 positions available across 5 Regions (Northeast, Southeast, Great Lakes/Ohio Valley, Central, West)Role Details & Regional Focus:Available Territories:- Northeast - Southeast - Great Lakes/Ohio Valley - Central - WestPosition Type: Remote/Field Based (Requires 60%-70% regional and national travel)Candidates must reside within major metro areas in or near their assigned region near a major airport.- Primary Responsibilities Advocacy Development:Assist in identification and mapping of national and regional scientific leaders (SLs), clinical leaders, and emerging experts across the US IBD landscape.Develop and assess advocacy of key opinion leaders around the scientific messages, product positioning, and medical education content.SL/KOL Engagement Execution:•Execute engagements with SLs, including congress participation, site visits, and HQ-approved activities (e.g., advisory boards, customer strategy sessions).Gather actionable insights from SLs to inform marketing strategies and brand planning.Provide real-time insights from KOL's on approved key business questions / topics.Execute engagement plans with key thought leaders throughout the US and support development of approved educational content based on KOL and faculty input.Congress Participation and Engagement:Collaborate with marketing team to determine participation and level of support in key IBD conferences.Secure key engagement meetings and congress execution between HQ employees and KOLsSpeaker Bureau Development & Readiness:Help identify and manage a-US IBD Speaker Bureau, including faculty identification, onboarding, and training as appropriate to approved content.Ensure speaker advocacy aligns to our scientific platform key messages and supports speaker readiness for educational speaker engagements including congress product theatres. Cross-Functional Collaboration:Collaborate with field facing roles according to our company's Policy to ensure alignment on SL needs and account dynamicsCompliance & Governance:Ensure strict adherence to compliance regulations, internal policies, and industry standards in all engagement activities Qualifications: Required:Bachelor's degree required; advanced degree (MBA, MS, PharmD, or equivalent) preferred.Minimum 5-8 years in pharmaceutical sales, marketing, or field medical engagement or KOL management roles.At least 2 years of IBD experience strongly preferred with existing Key KOL networks in IBD.Demonstrated success in building and maintaining scientific relationships with KOLs, speakers, or professional societies in a highly regulated environment.Excellent communication, interpersonal, and organizational skills.Proven ability to synthesize insights into strategic recommendations.Ability to influence and collaborate across a matrixed environment without direct authority.Travel up to 60% (including weekends and evenings for congresses and advisory meetings).Valid driver's license.Candidates must live in or near geographical area and should reside near a major US airport to fulfill travel requirements for this role.Required Skills: Adaptability, Adaptability, Brand Management, Brand Marketing, Brand Strategy, Content Creation, Creativity, Cross-Functional Leadership, Customer Experience Strategy, Customer Insights, Customer Strategy, Digital Consumer Engagement, Digital Marketing, Direct Marketing, Go-to-Market Strategies, Marketing, Marketing Management, Market Research, Market Segmentation, Multidisciplinary Collaboration, Omnichannel Marketing, Pharmaceutical Sales, Product Launches, Product Management, Product Marketing {+ 2 more}Preferred Skills: Current Employees apply HERE Current Contingent Workers apply HERE US and Puerto Rico Residents Only:Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process. As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics.--As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities.- For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:EEOC Know Your Rights EEOC GINA Supplement• We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively.Learn more about your rights, including under California, Colorado and other US State Acts The salary range for this role is $142,400.00 - $224,100.00This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee's position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs.The successful candidate will be eligible for annual bonus and long-term incentive, if applicable.We offer a comprehensive package of benefits.- Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits .You can apply for this role through https://jobs.merck.com/us/en (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting. San Francisco Residents Only: -We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance Los Angeles Residents Only: -We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance Search Firm Representatives Please Read Carefully-Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. -No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.-Employee Status: RegularRelocation:No relocationVISA Sponsorship:No Travel Requirements: 25%Flexible Work Arrangements:RemoteShift:Not IndicatedValid Driving License:YesHazardous Material(s):N/AJob Posting End Date:08/18/2026 *A job posting is effective until 11:59:59PM on the day BEFORE -the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date. Requisition ID:R409905 Salary: . Date posted: 08/04/2026

What Merck employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom