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Remote Optum Puerto Rico Jobs in Chicago, IL (NOW HIRING)

Patient Care Advocate Remote (IDAHO)

Deerfield, IL · On-site +1

$18 - $23.50/hr

S. and Puerto Rico, and leading omni channel platforms. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first ...

Resumes and applications will not be accepted in this manner. #LI-Remote ABB Benefit Summary for eligible US employees [excludes ABB E-mobility, Athens union, Puerto Rico] Go to MyBenefitsABB.com and ...

Senior Project Engineer

IL · Remote

$101K - $132K/yr

The work model for this role is: Remote {#LI-Remote} This role is contributing to the ... ABB Benefit Summary for eligible US employees [excludes ABB E-mobility, Athens union, Puerto Rico ...

Resumes and applications will not be accepted in this manner. #LI-Remote ABB Benefit Summary for eligible US employees [excludes ABB E-mobility, Athens union, Puerto Rico] Go to MyBenefitsABB.com and ...

S. states,Puerto Rico,Canada,Australia,New Zealand,South Africa,Italy,Panama, Brazil, Mexico, and ... This is a remote first position, with occasional travel across assigned sales regions. This is an ...

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Remote Optum Puerto Rico information

What is a remote Optum Puerto Rico job?

Remote Optum Puerto Rico jobs are employment opportunities with Optum, a healthcare services and innovation company, that allow individuals in Puerto Rico to work from home or another remote location. These positions can include customer service representatives, claims processors, nurses, and other healthcare support roles. Employees in these positions use secure technology to access company systems, interact with patients or providers, and support healthcare operations. Working remotely with Optum Puerto Rico offers flexibility, but still requires reliable internet access and adherence to company protocols. These jobs are ideal for those seeking work-life balance while contributing to healthcare solutions.

What are common challenges faced by employees working remotely for Optum Puerto Rico, and how can they be addressed?

One common challenge for remote Optum Puerto Rico employees is maintaining clear communication and collaboration with colleagues and supervisors across different locations and time zones. To address this, Optum emphasizes the use of digital communication platforms, regular team check-ins, and clear documentation of work processes. Additionally, remote employees may need to be proactive in seeking feedback and support, and should make use of the company's resources for training and professional development to stay connected and engaged. Building a structured daily routine and setting clear boundaries between work and personal time can also help remote team members succeed.

What are the key skills and qualifications needed to thrive as a remote Optum Puerto Rico Customer Service Representative, and why are they important?

To thrive as a Remote Optum Puerto Rico Customer Service Representative, you need strong communication skills, fluency in English and Spanish, and experience in customer service or healthcare support. Familiarity with CRM systems, call center software, and basic computer proficiency are typically required, and knowledge of healthcare terminology or HIPAA compliance is a plus. Outstanding problem-solving abilities, patience, and empathy help professionals excel in assisting diverse members and resolving their concerns. These skills are essential for delivering high-quality service, ensuring customer satisfaction, and maintaining compliance in a remote healthcare environment.

What is the difference between Remote Optum Puerto Rico vs Remote Optum Customer Service Representative?

AspectRemote Optum Puerto RicoRemote Optum Customer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require healthcare-related certificationsHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentRemote, based in Puerto Rico, with healthcare and administrative tasksRemote, handling customer inquiries for healthcare services
Employer & IndustryOptum, healthcare and insurance industryOptum, healthcare and insurance industry

Remote Optum Puerto Rico roles typically involve administrative or healthcare-related tasks in a remote setting based in Puerto Rico, often requiring specific healthcare certifications. In contrast, Remote Optum Customer Service Representatives focus on assisting customers with healthcare inquiries, primarily requiring customer service skills. Both roles are remote and within the healthcare industry, but they differ in job focus and credential requirements.

What are the most commonly searched types of Optum Puerto Rico jobs in Chicago, IL?

The most popular types of Optum Puerto Rico jobs in Chicago, IL are:

What job categories do people searching Remote Optum Puerto Rico jobs in Chicago, IL look for?

The top searched job categories for Remote Optum Puerto Rico jobs in Chicago, IL are:

Infographic showing various Remote Optum Puerto Rico job openings in Chicago, IL as of August 2026, with employment types broken down into 41% Full Time, 55% Part Time, 3% Contract, and 1% Nights. Highlights an 51% Physical, and 49% Remote job distribution.

Licensed Remote Pharmacy Technician (Texas Only)

Walgreens

Deerfield, IL • On-site, Remote

$16.50 - $20/hr

Full-time

Re-posted 15 days ago


Walgreens rating

5.5

Company rating: 5.5 out of 10

Based on 2,226 frontline employees who took The Breakroom Quiz

98th of 113 rated pharmacies


Job description


Job Summary
In this remote position, you'll work independently while collaborating virtually as part of a supportive pharmacy operations team. Your attention to detail, strong communication skills, and accuracy will directly support patients' access to care.
As a licensed Pharmacy Technician, you'll keep things moving by handling high-volume customer inquiries, resolving third-party rejections, completing accurate data entry, and managing patient registration. You'll use pharmacy systems to obtain, verify, and maintain patient and medication information, ensuring accuracy, compliance, and seamless service in every interaction.
This role requires strong attention to detail, the ability to follow standard operating procedures consistently, and adaptability in a fast-paced environment where responsibilities may vary by department. All duties are performed in accordance with Standard Operating Procedures, as well as state and federal regulations, and company policies.
Remote position: candidates must reside in the designated state of hire and hold an active Pharmacy Technician license (state-specific requirement).
Job Responsibilities
  • Using Walgreens prescription data entry procedures and guidelines, processes new patient registration by entering data into appropriate system. Handles patient prescription requests within HIPAA guidelines and enters refill orders for processing. Troubleshoots to obtain missing prescription information, and interprets medical abbreviations (SIG codes). Resolves all data entry related exceptions.
  • Handles correspondence to patients (inbound calls, chats, emails) and makes outbound calls to prescribers and patients as needed.
  • Resolves Third Party Rejects by reviewing, gathering information, making corrections and resubmitting for processing according to individual plan requirements. Makes telephone calls to insurers and others to obtain information, gain override approval or otherwise resolve the Third Party Rejects.
  • Provides assistance to Pharmacists, both those in the facility and those at other locations. Identifies and communicates issues to senior level staff as appropriate.
  • Must obtain active technician license or certification within the first 90 days, and maintain an active technician license or certification.

About Walgreens
Founded in 1901, Walgreens (www.walgreens.com) proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.
External Basic Qualifications
  • 18 years of age or older
  • High School Diploma or GED.
  • Basic level PC skills (for example: start up and shut down computer, use mouse to point and click, start and close programs, switch between programs, save files, print documents and/or access information on-line).
  • Basic Search Engines skills to include opening a browser, typing in URLs in the correct location, using a search engine, bookmarking a site, navigating using back/forward/stop buttons, and filling out forms online.
  • Intermediate level keyboarding skills (at least 25 WPM, touch typing, formatting documents).
  • Communicate effectively in writing and verbally.

Preferred Qualifications
  • Proficient in pharmacy math for accurate dosage calculations.
  • Skilled at using multiple computer systems accurately and efficiently.
  • Experience in fast-paced, customer-facing environments.
  • At least one year of pharmacy technician experience in a retail or call center environment.
  • At least 18 months experience as a pharmacy technician with a certificate/registration by state as
  • granted by the state Board of Pharmacy or nationally recognized certification agency.
  • Experience providing customer service to internal and external customers, including meeting
  • quality standards for services, and evaluation of customer satisfaction.
  • Intermediate to advanced level keyboarding skills (at least 35 WPM, touch typing, formatting
  • documents).
  • Fluency in Spanish and English

We will consider employment of qualified applicants with arrest and conviction records.
#VHDEI
An employee in this position can expect a salary/hourly rate between $16.50 and $20 plus bonus pursuant to the terms of any bonus plan, if applicable. The actual compensation offered will depend on experience, seniority, geographic locations, and other factors permitted by law. To review benefits, please click here jobs.walgreens.com/benefits.
The Salary below is being provided to promote pay transparency and equal employment opportunities at Walgreens. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

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