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Remote Optum Call Center Jobs in Madison, WI (NOW HIRING)

Afni, Inc.

Remote Customer Service Representative

Madison, WI · On-site +1

$16.25 - $22/hr

Minimum 1 year in a customer service or sales role, with a minimum of 6 months in a call center ... What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet Service only (no dial ...

FLS CONNECT LLC

TELEPHONE SALES REP - REMOTE

Madison, WI · On-site +1

$11 - $20/hr

Center Manager and Coach Position Overview: As a Telephone Sales Representative (TSR), you will be ... Utilize fundraising call structure, appropriate political reasons, and transition phrases as ...

FLS CONNECT LLC

TELEPHONE SALES REP - REMOTE

Madison, WI · Remote

$11 - $20/hr

Center Manager and Coach Position Overview: As a Telephone Sales Representative (TSR), you will be ... Utilize fundraising call structure, appropriate political reasons, and transition phrases as ...

All JobsOptum Call Center JobsRemote Optum Call Center JobsRemote Optum Call Center Jobs in Madison, WI

Remote Optum Call Center information

See Madison, WI salary details

$10

$18

$25

How much do remote optum call center jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for remote optum call center in Madison, WI is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $19.38 per hour, depending on experience, location, and employer.

What is the difference between Remote Optum Call Center vs Remote UnitedHealth Group Customer Service Representative?

AspectRemote Optum Call CenterRemote UnitedHealth Group Customer Service Representative
CredentialsHigh school diploma or equivalent; healthcare knowledge beneficialHigh school diploma or equivalent; healthcare or insurance knowledge helpful
Work EnvironmentHome-based call center handling healthcare inquiriesHome-based customer service for health insurance and benefits
Employer & IndustryOptum, healthcare servicesUnitedHealth Group, health insurance and services
Job FocusHealthcare-specific support, claims, and benefitsInsurance benefits, billing, and customer inquiries

The Remote Optum Call Center and Remote UnitedHealth Group Customer Service Representative roles both operate in healthcare-related customer support from home. While they share similar credentials and work environments, Optum focuses more on healthcare services and claims, whereas UnitedHealth Group Customer Service Representatives handle insurance benefits and billing inquiries. Both roles are essential in providing patient and member support within the healthcare industry.

What are popular job titles related to Remote Optum Call Center jobs in Madison, WI? For Remote Optum Call Center jobs in Madison, WI, the most frequently searched job titles are:
What job categories do people searching Remote Optum Call Center jobs in Madison, WI look for? The top searched job categories for Remote Optum Call Center jobs in Madison, WI are:
What cities near Madison, WI are hiring for Remote Optum Call Center jobs? Cities near Madison, WI with the most Remote Optum Call Center job openings:
Remote Optum Call Center jobs near you

WISCONSIN only - Work at Home Call Center Representative

InfoCision

Madison, WI • Remote

$9/hr

Full-time, Other

Re-posted 25 days ago

InfoCision rating

3.0

Company rating: 3.0 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

71st of 71 rated call and contact centers

Job description

We're looking for dependable, customer-focused individuals to join our growing remote call center team. If you're an excellent communicator who enjoys helping customers and working from home, we'd love to hear from you.

Schedule Options:

  • Day Shift
  • Evening Shift
  • Night Shift (available until 2:00 AM EST)

Job Responsibilities:

  • Answer inbound customer calls professionally and courteously.
  • Make outbound calls on behalf of a variety of clients.
  • Follow client-specific call flows and procedures.
  • Provide outstanding customer service and problem resolution.
  • Accurately document customer interactions.
  • Meet quality, attendance, and performance expectations.

Qualifications:

  • Excellent verbal communication skills.
  • Strong customer service skills.
  • Comfortable using a computer and navigating multiple applications.
  • Ability to multitask while speaking with customers.

Benefits:

  • 100% Remote Work from Home
  • Paid Training
  • Weekly Pay
  • Access a Portion of Your Earned Wages Multiple Times Each Week
  • Flexible Scheduling
  • Employee Recognition & Rewards Program
  • Opportunities for Career Growth and Advancement
  • Supportive Leadership Team

InfoCision. Work Happy. Live Happy.

Salary: $9.00 per hour

Work Location: Remote

Remote Work Requirements- Candidates must provide their own:

  • Windows PC or laptop with at least 8 GB of RAM (No MacBook or Chromebook)
  • Dual monitors
  • Webcam
  • USB Headset
  • Wired mouse
  • Reliable high-speed internet with a hard-wired connection.
  • A quiet, distraction-free workspace

What InfoCision employees say

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Hours and flexibility

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