ZipRecruiter

Log In

2

Remote Optum Call Center Jobs in California (NOW HIRING)

Daisy Co.

Remote Service Support Specialist

Costa Mesa, CA · On-site +1

$96K - $120K/yr

Working remotely as part of the Daisy Call Center team, you diagnose and resolve audio-visual ... Use remote monitoring and web resource tools to identify client needs from active alerts, system ...

TEKsystems

Customer Technical Support

San Diego, CA · Remote

$18.50/hr

FULLY REMOTE Customer Technical Support Specialist Must have: * at least 1 year of call center * at least 1 year of healthcare experience * Medical Device Call center experience is a HUGE plus

previous pagenext page

Showing results 21-40

All JobsOptum Call Center JobsRemote Optum Call Center JobsRemote Optum Call Center Jobs in California

Remote Optum Call Center information

What is the difference between Remote Optum Call Center vs Remote UnitedHealth Group Customer Service Representative?

AspectRemote Optum Call CenterRemote UnitedHealth Group Customer Service Representative
CredentialsHigh school diploma or equivalent; healthcare knowledge beneficialHigh school diploma or equivalent; healthcare or insurance knowledge helpful
Work EnvironmentHome-based call center handling healthcare inquiriesHome-based customer service for health insurance and benefits
Employer & IndustryOptum, healthcare servicesUnitedHealth Group, health insurance and services
Job FocusHealthcare-specific support, claims, and benefitsInsurance benefits, billing, and customer inquiries

The Remote Optum Call Center and Remote UnitedHealth Group Customer Service Representative roles both operate in healthcare-related customer support from home. While they share similar credentials and work environments, Optum focuses more on healthcare services and claims, whereas UnitedHealth Group Customer Service Representatives handle insurance benefits and billing inquiries. Both roles are essential in providing patient and member support within the healthcare industry.

What are the most commonly searched types of Optum Call Center jobs in California? The most popular types of Optum Call Center jobs in California are:
What are popular job titles related to Remote Optum Call Center jobs in California? For Remote Optum Call Center jobs in California, the most frequently searched job titles are:
What job categories do people searching Remote Optum Call Center jobs in California look for? The top searched job categories for Remote Optum Call Center jobs in California are:
What cities in California are hiring for Remote Optum Call Center jobs? Cities in California with the most Remote Optum Call Center job openings:
Remote Optum Call Center jobs near you
Infographic showing various Remote Optum Call Center job openings in California as of August 2026, with employment types broken down into 3% As Needed, 76% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Inside Sales Agent - Call Center - Hybrid/Remote in Aliso Viejo

NVISION Eye Centers

Aliso Viejo, CA • On-site, Remote

$21 - $25/hr

Full-time

Posted 26 days ago

Job description

Overview

NVISION Eye Centers is one of the largest ophthalmology providers in the U.S., with over ninety centers across six states including California, Oregon, Arizona, Texas, and Utah. An innovative leader in ophthalmology, weprovidethe best patient experiencethrough the use ofthe latest technology and treatment by the most talented and experienced surgeons in the industry. With more than 3,000 eye doctorsreferringtheir patients and trusting their own eyes to NVISION surgeons, NVISION Eye Centers is the Eye Doctors' #1 Choice. 

We're looking for a high energy, people focused Inside Sales Call Center Agent who excels at building trust, influencing decisions, and guiding patients toward lifechanging vision correction procedures. This role is ideal for someone who loves connecting with people, thrives in a fastpaced environment, and knows how to turn meaningful conversations into scheduled appointments. 

You'll serve as the first impression for prospective patients educating, supporting, and motivating them to take the next step in their vision journey. The right candidate is persuasive without being pushy, empathetic without losing focus, and confident in leading consultative sales conversations from first inquiry to booked consultation. 

Hourly rate is $21 - $25 per hour with incentive compensation potential.

Hybrid/Remote will be considered; however, you must live within 50 miles of Aliso Viejo to attend training, meetings, etc. in the office. 

Responsibilities
  • Engage prospective patients with enthusiasm, confidence, and professionalism from the very first call 
  • Convert inbound inquiries into scheduled consultations through consultative conversation and relationship building 
  • Educate patients on procedures, financing options, and the NVISION experience in a clear, compelling way 
  • Overcome objections and help hesitant callers feel confident moving forward 
  • Deliver a concierge level experience that exceeds expectations 
  • Make outbound follow-up calls to reengage prospective patients and maximize conversions 
  • Build trust while representing our surgeons and clinical teams with professionalism 
  • Use empathy and sound judgment when assisting anxious or upset callers 
  • Accurately schedule appointments across multiple clinic locations 
  • Collaborate with clinic teams to support patient retention and satisfaction 
  • Maintain strong product knowledge and stay informed on offerings and processes 
  • Meet and exceed performance metrics related to conversion, booking, and patient satisfaction 
Qualifications
  • 2+ years of sales or customer engagement experience (inside sales, retail, real estate, appointment setting, hospitality, or similar) 
  • Proven ability to influence conversations and convert opportunities into appointments or sales 
  • Excellent verbal communication skills with confidence and professionalism 
  • Competitive, goal-oriented mindset with a strong work ethic 
  • Ability to multitask and perform in a fastpaced environment 
  • Strong emotional intelligence and ability to connect quickly 
  • Experience in healthcare, aesthetics, elective procedures, or ophthalmology is a plus 
  • Bilingual English/Spanish is a plus

#NVisionClinic

MinUSD $21.00/Hr.MaxUSD $25.00/Hr.Employment Type: FULL_TIME

Apply