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Remote Humana Customer Service Jobs in California

Island Grad Inc

Remote Customer Service

San Bernardino, CA · Remote

$16.50 - $22.25/hr

Remote Customer Service Island Grad Inc . is a nonprofit organization dedicated to empowering Pasifika Islander students through education, advocacy, and community engagement. As we continue to ...

ForgeFit

Remote Customer Service Specialist

Fresno, CA · On-site +1

$17 - $22.25/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

ForgeFit

Remote Customer Service Specialist

Santa Clara, CA · On-site +1

$20 - $26.50/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

ForgeFit

Remote Customer Service Specialist

Fairfield, CA · On-site +1

$17.25 - $23/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

ForgeFit

Remote Customer Service Specialist

San Jose, CA · On-site +1

$20 - $26.25/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

ForgeFit

Remote Customer Service Specialist

Anaheim, CA · On-site +1

$17.75 - $23.50/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

ForgeFit

Remote Customer Service Specialist

San Diego, CA · On-site +1

$18 - $24/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

ForgeFit

Remote Customer Service Specialist

San Francisco, CA · On-site +1

$20 - $26.50/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

ForgeFit

Remote Customer Service Specialist

Oakland, CA · On-site +1

$19.50 - $25.75/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

ForgeFit

Remote Customer Service Specialist

Concord, CA · On-site +1

$18.75 - $24.75/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

ForgeFit

Remote Customer Service Specialist

Stockton, CA · On-site +1

$18 - $23.75/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

ForgeFit

Remote Customer Service Specialist

Long Beach, CA · On-site +1

$18 - $23.75/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

ForgeFit

Remote Customer Service Specialist

Los Angeles, CA · On-site +1

$18.25 - $24.25/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

ForgeFit

Remote Customer Service Specialist

Chula Vista, CA · On-site +1

$17.50 - $23.25/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

ForgeFit

Remote Customer Service Specialist

Sacramento, CA · On-site +1

$18.25 - $24/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

Medix

$23/hr

Customer Service Representative (Remote) Location : Remote (Candidate should be based in SoCal) Pay : $23/hr Overview of Responsibilities: We are seeking a dedicated Customer Service Representative ...

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Remote Humana Customer Service information

What is a remote Humana customer service representative?

A Remote Humana Customer Service Representative is an employee who works from home to assist Humana’s members with inquiries about their health insurance plans, benefits, claims, and coverage. They provide information, resolve issues, and ensure a positive customer experience using phone, chat, or email communications. This role requires strong communication skills, technical proficiency, and a commitment to helping customers understand their healthcare options.

What are the key skills and qualifications needed to thrive as a remote Humana customer service representative?

To excel as a Remote Humana Customer Service Representative, you generally need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM systems, call center software, and basic computer applications is typically required, and some roles may prefer experience in healthcare or insurance. Outstanding empathy, patience, and active listening help you build rapport with customers and handle complex or sensitive inquiries effectively. These skills ensure efficient resolution of member issues, high customer satisfaction, and compliance with company and industry standards.

What are some common challenges faced by remote Humana customer service representatives, and how can they be managed?

Remote Humana customer service representatives often face challenges such as maintaining clear communication with team members, managing time effectively without in-person supervision, and navigating technical issues from a home setup. To manage these, representatives are encouraged to utilize Humana’s digital communication tools, participate in regular virtual team meetings, and follow structured daily routines. Additionally, Humana provides comprehensive training and IT support to help resolve technical problems and ensure smooth service delivery.

What is the difference between Remote Humana Customer Service vs Remote UnitedHealth Group Customer Service?

AspectRemote Humana Customer ServiceRemote UnitedHealth Group Customer Service
Required CredentialsHigh school diploma or equivalent; some roles may require healthcare-related certificationsHigh school diploma or equivalent; healthcare or insurance knowledge preferred
Work EnvironmentRemote, home-based with flexible hoursRemote, home-based with similar flexible scheduling
Employer & Industry UsageHealthcare insurance provider, focusing on member supportHealthcare insurance and benefits management, focusing on member assistance

Both roles involve remote customer service within the healthcare insurance industry, requiring similar credentials and offering flexible, home-based work environments. The main difference lies in the specific employer and brand focus, with Humana and UnitedHealth Group being distinct healthcare providers. Candidates interested in healthcare customer support can expect comparable job requirements and work conditions in both roles.

What are the most commonly searched types of Humana Customer Service jobs in California?

The most popular types of Humana Customer Service jobs in California are:

What are popular job titles related to Remote Humana Customer Service jobs in California?

For Remote Humana Customer Service jobs in California, the most frequently searched job titles are:

What job categories do people searching Remote Humana Customer Service jobs in California look for?

The top searched job categories for Remote Humana Customer Service jobs in California are:

What cities in California are hiring for Remote Humana Customer Service jobs?

Cities in California with the most Remote Humana Customer Service job openings:

Remote Humana Customer Service jobs near you
Infographic showing various Remote Humana Customer Service job openings in California as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

Remote Customer Service

Island Grad Inc

San Bernardino, CA • Remote

$16.50 - $22.25/hr

Full-time

Posted 15 days ago

Job description

Remote Customer Service

Island Grad Inc. is a nonprofit organization dedicated to empowering Pasifika Islander students through education, advocacy, and community engagement. As we continue to expand our impact, we remain committed to culturally responsive practices rooted in patience, reciprocity, and respect. We foster an environment where students develop a strong sense of belonging, build resilience, and achieve academic success.
The Customer Service Representative serves as the first point of contact for students, families, community members, and organizational partners. This role provides exceptional customer support by responding to inquiries, assisting with programs and services, maintaining accurate records, and ensuring every interaction reflects Island Grad Inc.'s mission, values, and commitment to culturally responsive service.
 

RESPONSIBILITIES

  • Respond to phone calls, emails, and online inquiries in a professional and timely manner.
  • Provide information about Island Grad Inc.'s programs, services, events, and resources.
  • Assist students, families, and community members with questions and direct them to the appropriate staff or department.
  • Maintain accurate records, update databases, and document customer interactions.
  • Schedule appointments, meetings, and program registrations as needed.
  • Resolve routine concerns and escalate complex issues to the appropriate team members.
  • Support outreach activities, workshops, and community events when required.
  • Prepare correspondence, reports, and other administrative documents.
  • Collaborate with team members to ensure high-quality service and positive participant experiences.
  • Maintain confidentiality while handling sensitive student and organizational information.
  • Perform other customer service and administrative duties as assigned.
     

At Island Grad Inc., you'll be part of a mission-driven organization dedicated to empowering Pasifika Islander students through education, advocacy, and community. Joi a supportive team, grow professionally, and make a lasting impact while helping shape the next generation of leaders.

Apply