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Remote Operations Manager Jobs in Spring Hill, FL

Directive

Sales Operations Strategist (Remote US)

Tampa, FL · Remote

$124.40K - $160.70K/yr

You don't just take tickets; you ask "Why?" You can explain to a Sales Manager why a specific ... Work Environment Requirements As a remote-first company, you'll have the ability to work from ...

Worklio

Product Manager (U.S. Payroll - Remote)

Tampa, FL · Remote

$115K - $145K/yr

Manage DevOps (VSTS) boards and sprint planning processes. * Create wireframes and flows using ... Full remote work flexibility within the U.S. * Ownership of core product components with room to ...

Natera

RCM Claims Status Manager

Tampa, FL · Remote

$101.40K - $126.75K/yr

RCM Claim Status ManagerPosition Summary The RCM Claim Status Manager is a fully remote leadership role within Natera's Billing Operations / Revenue Cycle Management organization. This individual ...

GEICO

Operations Supervisor/Leader

Lutz, FL · On-site +1

$72K - $96K/yr

If you have at least two years' supervisory experience managing teams and a commitment to ... Benefit from a hybrid work model--80% in-office, 20% remote after training--and enjoy the GEICO ...

GEICO

Operations Supervisor/Leader

Zephyrhills, FL · On-site +1

$72K - $96K/yr

If you have at least two years' supervisory experience managing teams and a commitment to ... Benefit from a hybrid work model--80% in-office, 20% remote after training--and enjoy the GEICO ...

Geico

Operations Supervisor/Leader

Tampa, FL · On-site +1

$72K - $96K/yr

If you have at least two years' supervisory experience managing teams and a commitment to ... Benefit from a hybrid work model-80% in-office, 20% remote after training-and enjoy the GEICO Flex ...

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$26.3K

$53.8K

$100.5K

How much do remote operations manager jobs pay per year?

As of May 31, 2026, the average yearly pay for remote operations manager in Spring Hill, FL is $53,836.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,800.00 and $65,800.00 per year, depending on experience, location, and employer.

What Does a Remote Operations Manager Do?

The job duties of a remote operations manager involve managing a production process or the provision of a service. As a remote operations manager, you work from home to monitor business operations, plan a budget, and come up with strategies to improve efficiency, quality, and profits. Some of your job responsibilities vary depending on the industry in which you work. In fields such as production, you oversee quality assurance (QA) operations. In all positions, you coordinate with employees and departments and run meetings virtually. Some jobs require you to visit work or production sites occasionally.

What are the key skills and qualifications needed to thrive as a Remote Operations Manager, and why are they important?

To succeed as a Remote Operations Manager, you need strong leadership, project management, and organizational skills, usually supported by a relevant degree and operations experience. Familiarity with remote collaboration tools like Slack, Asana, and Zoom, as well as knowledge of workflow management systems, is essential. Excellent communication, problem-solving abilities, and a high degree of self-motivation help you effectively lead distributed teams. These competencies are critical for ensuring operational efficiency, team alignment, and successful delivery of business objectives in a remote environment.

How do Remote Operations Managers effectively oversee distributed teams and ensure smooth workflow?

Remote Operations Managers typically rely on digital collaboration tools and clear communication protocols to coordinate team activities across different locations. They schedule regular virtual check-ins, set clear expectations, and monitor progress using project management software. Building trust and fostering engagement are crucial, as is being proactive in addressing time zone differences and potential communication barriers. This role often requires adaptability and strong problem-solving skills to maintain team cohesion and operational efficiency in a remote environment.

What is a Remote Operations Manager?

A Remote Operations Manager is responsible for overseeing and coordinating business operations from a remote location rather than a traditional office setting. This role typically involves managing teams, workflows, and processes to ensure efficiency, productivity, and alignment with company goals, all while leveraging digital tools and communication platforms. Remote Operations Managers must be skilled in virtual leadership, project management, and problem-solving to effectively support distributed teams. Their duties often include monitoring key performance indicators, implementing process improvements, and ensuring smooth day-to-day operations despite geographical distances.

What is the difference between Remote Operations Manager vs Remote Project Coordinator?

AspectRemote Operations ManagerRemote Project Coordinator
ResponsibilitiesOversees daily operations, manages teams, ensures efficiencyAssists in project planning, coordinates tasks, tracks progress
Required SkillsLeadership, strategic planning, process optimizationCommunication, organization, scheduling
CertificationsOperations management, project management (e.g., PMP)Project management certifications (e.g., CAPM, PMP)
Work EnvironmentRemote, cross-functional teams, management levelRemote, project teams, coordination role

The Remote Operations Manager focuses on overseeing overall operations and team management, requiring strategic and leadership skills. In contrast, the Remote Project Coordinator supports project execution, emphasizing organization and task coordination. Both roles often require project management certifications and operate in remote, team-based environments, but their scope and responsibilities differ significantly.

More about Remote Operations Manager jobs
What are the most commonly searched types of Remote Operations jobs in Spring Hill, FL? The most popular types of Remote Operations jobs in Spring Hill, FL are:
What job categories do people searching Remote Operations Manager jobs in Spring Hill, FL look for? The top searched job categories for Remote Operations Manager jobs in Spring Hill, FL are:
What cities near Spring Hill, FL are hiring for Remote Operations Manager jobs? Cities near Spring Hill, FL with the most Remote Operations Manager job openings:
Remote Operations Manager jobs near you
Infographic showing various Remote Operations Manager job openings in Spring Hill, FL as of May 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $53,836 per year, or $25.9 per hour.

Healthcare Claims Operations Supervisor - Remote

Imagenet

Tampa, FL • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Job description

Healthcare Claims Supervisor - Remote
Job Type: Full-time
Location: Remote
Reports To: Claims Manager / Director of Claims
Position Summary
The Healthcare Claims Operations Supervisor is responsible for the overall operational performance, client satisfaction, KPI achievement, reporting oversight, and leadership of assigned healthcare claims accounts. This role oversees Team Leads and Claims Examiners while serving as a key liaison between clients and internal departments including Operations, Quality, Training, Workforce Management, and Account Management.
The Supervisor is accountable for ensuring production, quality, turnaround time, attendance, compliance, and service-level expectations are consistently achieved. This individual must be highly organized, data-driven, proactive, and capable of managing both operational execution and client relationships in a fast-paced environment.
Success in this role requires the ability to identify operational risks early, drive corrective actions, maintain strong client confidence, and foster a culture of accountability, performance, and continuous improvement.
Key Responsibilities
Operational Leadership & Accountability
  • Oversee daily claims operations across assigned accounts and lines of business.
  • Ensure achievement of all client KPIs, SLAs, quality standards, and operational deliverables.
  • Monitor productivity, inventory, aging, turnaround times, workflow distribution, attendance, and backlog risks.
  • Develop and execute action plans to address performance gaps and operational challenges.
  • Partner with Workforce Management and Operations Leadership on staffing, forecasting, and capacity planning.
  • Support implementations, transitions, and account expansions to ensure operational readiness.
  • Successfully complete training and demonstrate proficiency in assigned claims processes.

Performance & KPI Management
  • Maintain ownership of account-level operational metrics and performance outcomes.
  • Analyze trends related to productivity, quality, error rates, SLA compliance, attendance, inventory aging, and client escalations.
  • Hold Team Leads and staff accountable through coaching, performance reviews, corrective actions, and performance improvement plans.
  • Drive a culture of urgency, accountability, and continuous improvement.
  • Ensure timely resolution of performance issues and consistent execution of operational expectations.

Client Management & Client Satisfaction
  • Serve as a primary operational contact for assigned client accounts.
  • Participate in weekly, monthly, and quarterly business reviews, client meetings, calibrations, and operational discussions.
  • Build strong client relationships through proactive communication and consistent operational performance.
  • Manage client concerns and escalations with clear ownership, timely follow-through, and effective resolution.
  • Collaborate with Account Management and Leadership to support client satisfaction, retention, and growth.

Reporting & Metrics Management
  • Prepare, analyze, and present operational reports, dashboards, and performance metrics.
  • Deliver accurate and timely reporting to clients and internal leadership.
  • Identify trends, risks, and opportunities through data analysis and recommend actionable solutions.
  • Utilize Excel, Power BI, client systems, and operational reporting tools to monitor account performance.
  • Present performance results, improvement initiatives, and operational recommendations professionally and effectively.

Quality, Compliance & Process Improvement
  • Ensure compliance with client requirements, HIPAA regulations, CMS guidelines, and company policies.
  • Partner with Quality Assurance teams on calibrations, audits, error trend analysis, and remediation efforts.
  • Conduct root cause analysis and implement corrective actions to improve quality and efficiency.
  • Support audit readiness, compliance initiatives, and process improvement programs.

Team Leadership & Development
  • Coach, mentor, and develop Team Leads and Claims Examiners.
  • Support onboarding, nesting, cross-training, and ongoing employee development.
  • Reinforce leadership accountability and operational excellence.
  • Promote employee engagement, retention, succession planning, and professional growth.
  • Foster a culture of teamwork, ownership, professionalism, and high performance.

Key Performance Indicators (KPIs)
  • Production Goal Achievement
  • SLA Compliance
  • Quality Scores (Target: 98%-100%)
  • Inventory & Aging Management
  • Attendance & Adherence
  • Client Satisfaction
  • Escalation Resolution Timeliness
  • Reporting Accuracy & Timeliness
  • Reduction of Repeat Errors
  • Employee Retention & Engagement
  • Coaching and Performance Documentation Compliance

Qualifications
  • Minimum 3-5 years of healthcare claims leadership experience.
  • Prior supervisory experience overseeing production teams required.
  • Strong experience managing healthcare payer operations and claims workflows.
  • Experience with client-facing operations and client relationship management.
  • Strong reporting and data analysis experience required.
  • Experience owning operational KPIs and performance deliverables.
  • Strong leadership, accountability, organizational, and communication skills.
  • Experience with systems such as EZ-CAP, QNXT, Facets, Jiva, Plexis, or similar preferred.
  • Intermediate to advanced Excel and reporting/dashboard experience required.
  • Experience managing offshore and/or remote teams preferred.

What We Offer
  • Remote work offered
  • Equipment provided
  • Paid training to set you up for success
  • Comprehensive benefits: Medical, Dental, Vision, Life, HSA, 401(k)
  • Paid Time Off (PTO)
  • 7 paid holidays
  • A supportive team and a company that values internal growth

Ready to Take the Lead on Something New?
Don't miss this opportunity to shape a new client launch-click "Apply Now" and get started.
COMPANY OVERVIEW
Imagenet is a leading provider of back-office support technology and tech-enabled outsourced services to healthcare plans nationwide. Imagenet provides claims processing services, including digital transformation, claims adjudication and member and provider engagement services, acting as a mission-critical partner to these plans in enhancing engagement and satisfaction with plans' members and providers.
The company currently serves over 70 health plans, acting as a mission-critical partner to these plans in enhancing overall care, engagement and satisfaction with plans' members and providers. The company processes millions of claims and multiples of related structured and unstructured data elements within these claims annually. The company has also developed an innovative workflow technology platform, JetStreamTM, to help with traceability, governance and automation of claims operations for its clients.
Imagenet is headquartered in Tampa, operates 10 regional offices throughout the U.S. and has a wholly owned global delivery center in the Philippines.

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