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Remote Operations Manager Jobs in Providence, RI

Harris

(Remote) GIS Developer

Carolina, RI · Remote

... operations. Our Outage Management team is dedicated to building resilient, scalable, and mission ... This remote role welcomes candidates anywhere in Canada and the US. Travel is required as needed ...

Harris

(Remote) GIS Developer

Carolina, RI · Remote

... operations. Our Outage Management team is dedicated to building resilient, scalable, and mission ... This remote role welcomes candidates anywhere in Canada and the US. Travel is required as needed ...

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All JobsOperations JobsRemote Operations Manager JobsRemote Operations Manager Jobs in Providence, RI

Remote Operations Manager information

See Providence, RI salary details

$31.3K

$64.1K

$119.7K

How much do remote operations manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for remote operations manager in Providence, RI is $64,105.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,400.00 and $78,300.00 per year, depending on experience, location, and employer.

What is a remote operations manager?

A Remote Operations Manager is responsible for overseeing and coordinating business operations from a remote location rather than a traditional office setting. This role typically involves managing teams, workflows, and processes to ensure efficiency, productivity, and alignment with company goals, all while leveraging digital tools and communication platforms. Remote Operations Managers must be skilled in virtual leadership, project management, and problem-solving to effectively support distributed teams. Their duties often include monitoring key performance indicators, implementing process improvements, and ensuring smooth day-to-day operations despite geographical distances.

What does a remote operations manager do?

The job duties of a remote operations manager involve managing a production process or the provision of a service. As a remote operations manager, you work from home to monitor business operations, plan a budget, and come up with strategies to improve efficiency, quality, and profits. Some of your job responsibilities vary depending on the industry in which you work. In fields such as production, you oversee quality assurance (QA) operations. In all positions, you coordinate with employees and departments and run meetings virtually. Some jobs require you to visit work or production sites occasionally.

What are the key skills and qualifications needed to thrive as a remote operations manager, and why are they important?

To succeed as a Remote Operations Manager, you need strong leadership, project management, and organizational skills, usually supported by a relevant degree and operations experience. Familiarity with remote collaboration tools like Slack, Asana, and Zoom, as well as knowledge of workflow management systems, is essential. Excellent communication, problem-solving abilities, and a high degree of self-motivation help you effectively lead distributed teams. These competencies are critical for ensuring operational efficiency, team alignment, and successful delivery of business objectives in a remote environment.

How do remote operations managers effectively oversee distributed teams and ensure smooth workflow?

Remote Operations Managers typically rely on digital collaboration tools and clear communication protocols to coordinate team activities across different locations. They schedule regular virtual check-ins, set clear expectations, and monitor progress using project management software. Building trust and fostering engagement are crucial, as is being proactive in addressing time zone differences and potential communication barriers. This role often requires adaptability and strong problem-solving skills to maintain team cohesion and operational efficiency in a remote environment.

What is the difference between Remote Operations Manager vs Remote Project Coordinator?

AspectRemote Operations ManagerRemote Project Coordinator
ResponsibilitiesOversees daily operations, manages teams, ensures efficiencyAssists in project planning, coordinates tasks, tracks progress
Required SkillsLeadership, strategic planning, process optimizationCommunication, organization, scheduling
CertificationsOperations management, project management (e.g., PMP)Project management certifications (e.g., CAPM, PMP)
Work EnvironmentRemote, cross-functional teams, management levelRemote, project teams, coordination role

The Remote Operations Manager focuses on overseeing overall operations and team management, requiring strategic and leadership skills. In contrast, the Remote Project Coordinator supports project execution, emphasizing organization and task coordination. Both roles often require project management certifications and operate in remote, team-based environments, but their scope and responsibilities differ significantly.

More about Remote Operations Manager jobs

What are the most commonly searched types of Remote Operations jobs in Providence, RI?

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For Remote Operations Manager jobs in Providence, RI, the most frequently searched job titles are:

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The top searched job categories for Remote Operations Manager jobs in Providence, RI are:

What cities near Providence, RI are hiring for Remote Operations Manager jobs?

Cities near Providence, RI with the most Remote Operations Manager job openings:

Remote Operations Manager jobs near you
Infographic showing various Remote Operations Manager job openings in Providence, RI as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $64,105 per year, or $30.8 per hour.

Senior Manager IT - Workplace Collaboration & Content Management Engineering (Remote)

First Citizens Bank

Carolina, RI • Remote

Full-time

Re-posted 22 days ago

First Citizens Bank rating

7.4

Company rating: 7.4 out of 10

Based on 106 frontline employees who took The Breakroom Quiz

106th of 171 rated banks

Job description

Overview

This is a remote role that may only be hired in the following location(s): Arizona, North Carolina or Texas.

The Senior Manager – Workplace Collaboration & Content Management Engineering leads the strategy, architecture, and engineering delivery of enterprise collaboration and content platforms, with a primary focus on Microsoft 365 (SharePoint Online, OneDrive, Teams) and Microsoft Purview.

This role is accountable for building secure, compliant, and scalable collaboration experiences aligned to regulatory requirements, while enabling modern productivity and AI capabilities (including Microsoft Copilot). The leader will establish strong data governance, lifecycle management, and information protection practices to mitigate risks such as oversharing, data leakage, and non-compliant content handling.

This position operates within the Digital Workplace Technology organization and partners closely with Cybersecurity, Risk, Legal, and Compliance teams.

TECHNOLOGY STACK

  • Windows 11, MacOS Tahoe
  • Active Directory, Entra ID
  • Office 365
  • iOS and Android OS
  • Microsoft 365 focusing on SharePoint and Purview
  • Microsoft Power Platform
  • Box
  • DryvIQ Migrate
  • Quest On Demand Migration
  • ShareGate
  • PowerShell

Responsibilities

Leadership & Organizational Management

  • Lead, coach, and develop a high-performing engineering team focused on collaboration platforms and content management
  • Set clear vision, priorities, and measurable outcomes aligned with Digital Workplace and enterprise strategy
  • Build talent capabilities in modern workplace engineering, information governance, and compliance technologies
  • Foster a culture of engineering excellence, accountability, and continuous improvement
  • Collaborate across infrastructure, security, data, and application teams to deliver integrated solutions
  • Manage vendor relationships and strategic partnerships (Microsoft, third-party tools, compliance solutions)

Platform Engineering (M365 Collaboration Stack)

  • Own engineering and lifecycle management of:
    • SharePoint Online (sites, hubs, architecture)
    • OneDrive for Business
    • Microsoft Teams (content and file services layer)
  • Design and implement scalable information architecture, taxonomy, and metadata strategies
  • Establish advanced SharePoint management practices, including:
    • Site provisioning and lifecycle governance
    • Permissions and access control frameworks
    • External sharing governance and risk controls
  • Improve platform reliability, performance, and adoption through engineering standards and automation

Information Governance & Compliance Engineering (Purview)

  • Lead design and implementation of Microsoft Purview capabilities, including:
    • Data lifecycle management (retention, disposition, defensible deletion)
    • Records management and regulatory compliance controls
    • Data classification and sensitivity labeling
    • Data Loss Prevention (DLP) policies
    • Insider risk and information protection capabilities
  • Establish enterprise-wide data governance frameworks for collaboration content
  • Partner with Cybersecurity, Legal, Risk, and Compliance to translate regulatory obligations into technical controls
  • Ensure auditability and defensibility of content management practices

Data Security & Oversharing Risk Management (Copilot Readiness & Sustainment)

  • Define and implement controls to mitigate oversharing risks in SharePoint, OneDrive, and Teams
  • Drive readiness for AI capabilities (e.g., Microsoft Copilot), including:
    • Data exposure assessments
    • Permission hygiene and remediation
    • Sensitive data discovery and protection
  • Implement least-privilege access models and continuous monitoring of access patterns
  • Develop reporting and insights for leadership on data risk posture

Content Lifecycle & Records Management

  • Establish end-to-end content lifecycle practices:
    • Creation, classification, storage, retention, archival, and destruction
  • Ensure automated and policy-driven retention and defensible destruction
  • Integrate lifecycle policies with business processes and regulatory schedules
  • Standardize document and records management practices across the enterprise

Architecture & Strategy

  • Define and maintain reference architectures for:
    • Collaboration services
    • Content management
    • Information governance and compliance
  • Drive consolidation of legacy platforms into modern M365 services
  • Ensure scalability, security, and sustainability of collaboration solutions
  • Continuously evaluate emerging capabilities, including AI and automation

Operational Excellence

  • Partner with operations teams to ensure smooth transition from engineering to run
  • Define SLAs, SLOs, and observability practices for collaboration platforms
  • Implement automation, monitoring, and self-service capabilities
  • Drive incident reduction and proactive risk management using a closed-loop approach

GENERAL DUTIES

  • IT Strategy - collaborate with senior leadership and stakeholders to understand business needs. Partners with senior management to develop and implement IT strategies aligned with the company’s business goals and objectives. 30%
  • Project and Product Management Oversight - Identifies future needs and trends. Provides direction and oversight to IT projects and products. Assigns project tasks, drives project schedules, product releases, and conveys results or updates to the appropriate parties. 30%
  • Managerial Functions - Establishes and monitors expectations to achieve company and department goals. Makes appropriate changes to IT policies, standards, procedures, and efficiencies to meet objectives. Manages the performance, training, and evaluation of assigned staff. Maximizes department achievements by providing professional development. Ensures bank needs are met through prioritization and resource allocation. 20%
  • Technical Expertise - Serves as a technical expert and strategic leader to senior management, associates, and business units. Ensures that team activities comply with all appropriate configuration, change controls, and security standards. Participates in business meetings and special projects to provide insight on end-user needs. Keeps abreast of industry trends. Identifies and holds accountable vendors in support of system updates and maintenance. 20%

Qualifications

Bachelor's Degree and 8 years of experience in Applications development, analysis or engineering OR High School Diploma or GED and 12 years of experience in Applications development, analysis or engineering.

Preferred Skills/Experience:

  • 5-7 years working with M365, SaaS collaboration solutions and desktop infrastructure
  • 3-5 years managing a digital workplace team in the financial industry
  • 1-3 years in an Agile delivery environment
  • 1-3 years using Jira, Confluence or Azure DevOps
  • Familiarity with the FFIEC Architecture, Infrastructure, and Operations Book and applying regulatory requirements to technology operations

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Qualifications:

Bachelor's Degree and 8 years of experience in Applications development, analysis or engineering OR High School Diploma or GED and 12 years of experience in Applications development, analysis or engineering.

Preferred Skills/Experience:

  • 5-7 years working with M365, SaaS collaboration solutions and desktop infrastructure
  • 3-5 years managing a digital workplace team in the financial industry
  • 1-3 years in an Agile delivery environment
  • 1-3 years using Jira, Confluence or Azure DevOps
  • Familiarity with the FFIEC Architecture, Infrastructure, and Operations Book and applying regulatory requirements to technology operations

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Education:UNAVAILABLEEmployment Type: FULL_TIME

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