Remote Operations Manager Jobs in Bethlehem, PA (NOW HIRING)

This role is responsible for driving and overseeing the operational execution of large-scale, complex clinical trials and/or multiple concurrent strategic studies supporting clinical evidence generation objectives. This role manages study timelines, budgets, vendors, and operational deliverables while coordinating cross-functional study teams in a hub-and-spoke model to ensure efficient study execution.

In addition, this role operates in a coach-plus-player model, maintaining direct accountability for assigned studies (as applicable) while providing people leadership, guidance, and development support to Clinical Project Management staff.

Operating with a high degree of independence, this role serves as the central point of coordination for the study core team, ensuring alignment across functional partners and maintaining accountability for study progress. This role is responsible for proactively identifying and managing risks, monitoring operational performance, and ensuring studies are delivered on time, within budget, and in compliance with applicable regulations and standards, including GCP, ICH, and FDA requirements.

In close collaboration with the Director, Clinical Project Management and Clinical Quality Affairs, develop and maintain Standard Operating Procedures (SOPs), Work Instructions, and templates to ensure consistent management of clinical operations in compliance with applicable regulations.

This role could also serve as the primary communicator of study status, providing clear and concise updates to internal stakeholders and leadership through regular reporting and presentations, and ensuring transparency around key milestones, risks, and overall study progress.

• Lead operational execution of complex clinical trials from study start-up through closeout, ensuring delivery against study timelines, budgets, and operational milestones.
• Serve as the central hub for the study core team, coordinating activities across Clinical Strategy, Data Management, Biometrics, Monitoring, Site Management, Data Systems, and Clinical Trial Associates.
• Ensure cross-functional alignment and accountability for study deliverables, tracking progress across functional areas and escalating risks, delays, or resource constraints to functional leadership when needed.
• Oversee end-to-end clinical trial operations, including site start-up, contract and site budget review processes, enrollment progress, monitoring strategy, vendor performance, and study closeout.
• Manage study timelines, budgets, and operational metrics, including budget forecasting and tracking of study financial performance.
• Coordinate the development of key study documents and operational plans, including protocols, CRFs, informed consent form (ICF), monitoring plan, data management plan, training plan, safety plan, etc.
• Coordinate safety oversight activities, supporting collaboration with Safety and Medical teams and operational coordination of DSMB, CEC, and other study governance committees.
• Ensure data integrity, regulatory compliance, and inspection readiness, partnering with Data Management, Biometrics, and Clinical Quality Assurance (CQA) to support data review, safety reporting, protocol deviation management, and audit preparedness.
• Manage CROs and external vendors, ensuring adherence to study plans, timelines, and performance expectations.
• Communicate study status, risks, and key milestones through regular reporting and presentations to internal stakeholders and senior leadership.
• Support investigator and site engagement, including investigator meetings, site training coordination, and enrollment oversight.
• Provide direct oversight, mentorship, and performance feedback to assigned Clinical Project Management staff while maintaining hands-on responsibility for study execution.
• Support onboarding, training, workload balancing, and professional development of CPM team members.
• Provide mentorship and operational guidance to clinical project management staff and contribute to improvements in clinical operations processes.

Required:

• Bachelor’s degree in health sciences or related field and a minimum of 12 years of clinical trial management experience or an equivalent combination of education and work experience.
• Experience managing scope, budget and timeline.
• Minimum of 3+ years of experience managing teams, direct reports, or leading complex programs and the ability to coach, develop, and influence.
• Has consistently delivered projects  with broad business impact across multiple teams.
• Has experience tackling challenging business problems that impact multiple teams.
• Financial acumen required; Clinical trial budget management experience required.
• Expertise with complex clinical research guidelines (i.e., 21CFR 312/812, ISO 14155, GDPR, GCP).
• Able to communicate effectively, both orally and in writing, with excellent interpersonal and diplomacy skills and with high levels of emotional intelligence.
• Proficient computer skills (Electronic Data Capture, Microsoft Word, Excel, PowerPoint, MS Project, etc.).
• Strong organizational skills with high attention to detail and degree of accuracy
• Skilled at collaborative and individual problem solving.
• Strong knowledge and understanding of Good Clinical Practices (GCP), FDA regulations, and current industry practices related to the conduct of clinical trials, which includes applicable ISO regulations for any trials conducted globally.
• Experience coordinating, prioritizing, setting timelines, and multi-tasking.
• Professional demeanor and appearance.
• Ability to expertly create and deliver communication to all levels of leadership with the appropriate level of detail for the audience.
• Demonstrate the ability to resolve conflict, influence teams, and build relationships in meeting organizational objectives without formal authority.
• Ability to work independently and manage multiple tasks in a fast-paced environment.
• Ability to work with and effectively manage cross-functional teams.
• Ability to travel domestically up to 40% of the time. Some international travel up to 10% may be expected.

Preferred:

• Previous experience with medical device trials.Direct people management or team leadership experience (formal or informal).
• MS/MPH degree in life sciences, or related field.
• Participation on a product development (PDP) core team representing Clinical, strongly preferred.

PHYSICAL DEMANDS

While performing the duties of this job, the employee is regularly required to stand, walk, sit, use sight, and use hands to manipulate, handle or feel objects, tools, controls, and office equipment. The employee frequently is required to verbally communicate with other associates. The employee is occasionally required to reach with hands and arms and stoop, kneel or crouch.

WORK ENVIRONMENT

While performing the duties of this job, the employee may be in an open cubicle environment. Candidate must be able to work in a team-oriented, fast-paced environment. Olympus Corporation of the Americas is an affirmative action, equal opportunity employer that values and actively seeks diversity in the workforce.

This job description is intended to summarize the primary responsibilities and qualifications for this position. The job description is not intended as inclusive of all duties an induvial in this position might be asked to perform or of all qualifications that may be required either now or in the future.