Remote Operations Coordinator Jobs in Rialto, CA

Alignment Health is breaking the mold in conventional health care, committed to serving seniors and those who need it most: the chronically ill and frail. It takes an entire team of passionate and caring people, united in our mission to put the senior first. We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve. In this fast-growing company, you will find ample room for growth and innovation alongside the Alignment Health community. Working at Alignment Health provides an opportunity to do work that really matters, not only changing lives but saving them. Together.

The Senior Technical Product Manager (Remote) will lead product strategy, roadmap, and execution for Alignment’s Utilization Management (UM) capabilities and functions. This role will translate complex operational and clinical business needs into innovative technical solutions that improve efficiency, decision quality, provider experience, and member outcomes.

Job Responsibilities

• Own end-to-end product strategy for UM and key AVA platform domains and guide multi-year roadmaps that integrate business, operational, and strategic priorities. 
• Partner with Operations, Transformation and Clinical teams to redesign workflows that improve clinical outcomes, reduce administrative burden, and enable providers to operate at the top of their license. 
• Drive AI-enabled automation opportunities across intake, clinical review, authorization decision support, workflow routing, and operational reporting. 
• Drive AVA platform evolution and ensure strategic alignment across key business domains (e.g., clinical, consumer, finance, Stars, risk).
• Mentor product managers and demonstrate best practices, elevating product thinking, execution quality, and cross-team collaboration.
• Drive strategy and roadmap for next-‑generation operations, clinical, and care coordination apps.
• Drive AVA platform evolution, setting the direction across business domains and partnering on platform standards to ensure platform scalability.
• Conduct product portfolio opportunity assessments, identifying product gaps and new opportunities to grow market share and enhance experience.

Job Requirements:

Experience:

Required:

• 7-10+ years in healthcare product management with demonstrated success leading large-scale products.
• Experience with agile product delivery and quantitative usage/product analytics & optimization.

Preferred:

• Experience designing or scaling enterprise AI/ML products‑.
• Proven experience shaping organizational product practices, including OKR development, partnership & landscape assessment‑, and roadmap governance.

Education:

Required: Bachelor’s degree in Information Systems, Computer Science, Business, Healthcare Administration, or related field. 4 years additional experience may be considered in lieu of education.

Preferred: MBA or advanced degree

Specialized Skills:

Required:

• Expertise across multiple health domains (eg Stars, clinical operations, care coordination, plan operations, claims, consumer health, or risk adjustment).
• Strong technical depth in data platforms, API-driven products, solution architecture, and enterprise systems.
• Proven ability to lead through ambiguity, influence without authority, and drive change across matrixed organizations.
• Excellent communications skills with ability to articulate strategy and decision frameworks to executive audiences.

Preferred: Strong process improvement expertise (Lean, Six Sigma).

Essential Physical Functions:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

1. While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms.

2. The employee frequently lifts and/or moves up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Pay Range: $130,332.00 - $195,498.00

Pay range may be based on a number of factors including market location, education, responsibilities, experience, etc.

Alignment Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity, or sexual orientation.

*DISCLAIMER: Please beware of recruitment phishing scams affecting Alignment Health and other employers where individuals receive fraudulent employment-related offers in exchange for money or other sensitive personal information. Please be advised that Alignment Health and its subsidiaries will never ask you for a credit card, send you a check, or ask you for any type of payment as part of consideration for employment with our company. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission at https://reportfraud.ftc.gov/#/. If you would like to verify the legitimacy of an email sent by or on behalf of Alignment Health’s talent acquisition team, please email careers@ahcusa.com.