Customer Care Business Analyst
Akron, OH · On-site +1
Identify patterns and generate actionable insights to facilitate key operational strategic ... Strong attention to detail and ability to meet tight deadlines in a remote setting * Excellent ...
Akron, OH · On-site +1
Identify patterns and generate actionable insights to facilitate key operational strategic ... Strong attention to detail and ability to meet tight deadlines in a remote setting * Excellent ...
Akron, OH · On-site +1
Identify patterns and generate actionable insights to facilitate key operational strategic ... Strong attention to detail and ability to meet tight deadlines in a remote setting * Excellent ...
This is a fully remote role working CST hours. Responsibilities: * Lead and participate FinOps ... Work closely with all Finance, Operations, and IT teams to automate manual processes, implement ...
This is a fully remote role working CST hours. Responsibilities: * Lead and participate FinOps ... Work closely with all Finance, Operations, and IT teams to automate manual processes, implement ...
... Remote Are you an experienced Epic application expert ready to lead innovative healthcare IT ... operational excellence. As a key driver of system efficiency and user satisfaction, you will ...
New
... Remote Are you an experienced Epic application expert ready to lead innovative healthcare IT ... operational excellence. As a key driver of system efficiency and user satisfaction, you will ...
New
Richfield, OH · On-site +1
$220K - $283K/yr
Anywhere in the US Hybrid if in San Jose CA or San Francisco, California Remote if no office is local. Meet the Team The Data Analytics and Operations team is responsible for transforming enterprise ...
Richfield, OH · On-site +1
$220K - $283K/yr
Anywhere in the US Hybrid if in San Jose CA or San Francisco, California Remote if no office is local. Meet the Team The Data Analytics and Operations team is responsible for transforming enterprise ...
Cleveland, OH · On-site +1
Project Talent Model (PTM) is a model that is tailored specifically for long-term, remote client ... You'll work alongside talented professionals reimagining and re-engineering operations and ...
Cleveland, OH · On-site +1
Project Talent Model (PTM) is a model that is tailored specifically for long-term, remote client ... You'll work alongside talented professionals reimagining and re-engineering operations and ...
Stow, OH · Remote
$22 - $25/hr
About the Role The Vegetation Imagery Analyst reports to the Senior Operations Manager/Ops manager ... This is a seasonal, remote position, running until November. Pay is $22 to $25 an hour, 20 to 30 ...
Stow, OH · Remote
$22 - $25/hr
About the Role The Vegetation Imagery Analyst reports to the Senior Operations Manager/Ops manager ... This is a seasonal, remote position, running until November. Pay is $22 to $25 an hour, 20 to 30 ...
Stow, OH · Remote
$22 - $25/hr
About the Role The Vegetation Imagery Analyst reports to the Senior Operations Manager/Ops manager ... This is a seasonal, remote position, running until November. Pay is $22 to $25 an hour, 20 to 30 ...
Stow, OH · Remote
$22 - $25/hr
About the Role The Vegetation Imagery Analyst reports to the Senior Operations Manager/Ops manager ... This is a seasonal, remote position, running until November. Pay is $22 to $25 an hour, 20 to 30 ...
Cleveland, OH · On-site +1
$60K - $80K/yr
Our company is remote-first, and we consider candidates across the United States. Our corporate ... reviewing applications, analyzing resumes, or assessing responses and identifying potential ...
Cleveland, OH · On-site +1
$60K - $80K/yr
Our company is remote-first, and we consider candidates across the United States. Our corporate ... reviewing applications, analyzing resumes, or assessing responses and identifying potential ...
FirstEnergy (NYSE: FE) is dedicated to safety, reliability, and operational excellence ... Position is currently remote but may work at or visit a facility based on business need or be ...
FirstEnergy (NYSE: FE) is dedicated to safety, reliability, and operational excellence ... Position is currently remote but may work at or visit a facility based on business need or be ...
Cleveland, OH · On-site +1
$52K - $101K/yr
Develops operational procedures for products, services and systems supported. * Designs processes ... Remote roles will also have the opportunity to come together in our offices for moments that matter.
Cleveland, OH · On-site +1
$52K - $101K/yr
Develops operational procedures for products, services and systems supported. * Designs processes ... Remote roles will also have the opportunity to come together in our offices for moments that matter.
Cleveland, OH · On-site +1
$36K - $49K/yr
... Operations organization. This position may be eligible for remote work in select geographic ... Preferred Skills Analytical Thinking, Capital Management, Compliance Requirements, Documentations ...
Cleveland, OH · On-site +1
$36K - $49K/yr
... Operations organization. This position may be eligible for remote work in select geographic ... Preferred Skills Analytical Thinking, Capital Management, Compliance Requirements, Documentations ...
Chesterland, OH · Remote
$120K - $150K/yr
Technical Sales Manager (Remote) - Digital Engineering & Manufacturing Solutions We are seeking an ... coordination, operational analytics, and/or process optimization. * Full-stack development ...
Quick apply
Chesterland, OH · Remote
$120K - $150K/yr
Technical Sales Manager (Remote) - Digital Engineering & Manufacturing Solutions We are seeking an ... coordination, operational analytics, and/or process optimization. * Full-stack development ...
They will lead operational work groups and teams to gather and analyze requirements for new requests. In this role, the senior Epic Analyst consults with Epic representatives, leadership, and subject ...
They will lead operational work groups and teams to gather and analyze requirements for new requests. In this role, the senior Epic Analyst consults with Epic representatives, leadership, and subject ...
Shaker Heights, OH · On-site +1
$79K - $103K/yr
They will lead operational work groups and teams to gather and analyze requirements for new requests. In this role, the senior Epic Analyst consults with Epic representatives, leadership, and subject ...
Shaker Heights, OH · On-site +1
$79K - $103K/yr
They will lead operational work groups and teams to gather and analyze requirements for new requests. In this role, the senior Epic Analyst consults with Epic representatives, leadership, and subject ...
They will lead operational work groups and teams to gather and analyze requirements for new requests. In this role, the senior Epic Analyst consults with Epic representatives, leadership, and subject ...
They will lead operational work groups and teams to gather and analyze requirements for new requests. In this role, the senior Epic Analyst consults with Epic representatives, leadership, and subject ...
Cleveland, OH · Remote
$160K - $210K/yr
This is a remote role based out of the Cleveland area, and the ideal candidate is a process-driven ... Strong analytical skills with ability to use data to diagnose bottlenecks, forecast capacity needs ...
Cleveland, OH · Remote
$160K - $210K/yr
This is a remote role based out of the Cleveland area, and the ideal candidate is a process-driven ... Strong analytical skills with ability to use data to diagnose bottlenecks, forecast capacity needs ...
Cleveland, OH · On-site +1
This position is not hybrid/remote and will be located at the Global Headquarters in Cleveland, OH ... operations and reputation and to provide similar protections for its clients and potential ...
Cleveland, OH · On-site +1
This position is not hybrid/remote and will be located at the Global Headquarters in Cleveland, OH ... operations and reputation and to provide similar protections for its clients and potential ...
Akron, OH · On-site +1
$45K - $60K/yr
This analyst will monitor inbound call and chat traffic, volume of escalated case and social media ... Uses long term forecasts, assists operational Directors and Resource Planning Manager in budgeting ...
Akron, OH · On-site +1
$45K - $60K/yr
This analyst will monitor inbound call and chat traffic, volume of escalated case and social media ... Uses long term forecasts, assists operational Directors and Resource Planning Manager in budgeting ...
Akron, OH · Remote
$45K - $60K/yr
This analyst will monitor inbound call and chat traffic, volume of escalated case and social media ... Uses long term forecasts, assists operational Directors and Resource Planning Manager in budgeting ...
Akron, OH · Remote
$45K - $60K/yr
This analyst will monitor inbound call and chat traffic, volume of escalated case and social media ... Uses long term forecasts, assists operational Directors and Resource Planning Manager in budgeting ...
Kent, OH · On-site +1
Additionally, the pilot follows FAA regulations, supports data collection and analysis, and ... operations. • Adhere to policies and procedures to ensure compliance with all FAA regulations ...
Kent, OH · On-site +1
Additionally, the pilot follows FAA regulations, supports data collection and analysis, and ... operations. • Adhere to policies and procedures to ensure compliance with all FAA regulations ...
$14.22 - $17.91
5% of jobs
$17.91 - $21.60
15% of jobs
$23.11 is the 25th percentile. Wages below this are outliers.
$21.60 - $25.28
12% of jobs
$25.28 - $28.97
14% of jobs
The median wage is $30.20 / hr.
$28.97 - $32.66
13% of jobs
$32.66 - $36.35
12% of jobs
$38.01 is the 75th percentile. Wages above this are outliers.
$36.35 - $40.03
11% of jobs
$40.03 - $43.72
7% of jobs
$43.72 - $47.41
4% of jobs
$47.41 - $51.10
2% of jobs
$51.10 - $54.79
5% of jobs
$14
$32
$54
To thrive as a Remote Operations Analyst, you need strong analytical abilities, data interpretation skills, and experience with process optimization, typically supported by a degree in business, operations, or a related field. Familiarity with tools like Excel, data visualization platforms (such as Tableau or Power BI), and workflow management systems is commonly required, and certifications in Lean Six Sigma or project management can be advantageous. Excellent communication, time management, and problem-solving skills are essential for collaborating with cross-functional teams and working independently. These competencies are crucial for accurately monitoring operational performance and driving improvements from a remote setting.
As a Remote Operations Analyst, your typical day involves gathering and analyzing operational data, identifying trends or inefficiencies, and generating actionable insights to enhance workflows. You'll often work with digital dashboards and reporting tools to monitor key performance indicators and create reports for management. Collaboration is frequent with other departments, such as IT, customer service, or logistics, to implement process improvements or investigate challenges. While your work is largely independent, strong virtual teamwork and communication skills are vital to keep projects on track and ensure seamless remote collaboration.
A Remote Operations Analyst monitors and manages operational processes, systems, or data for a company from a remote location. They analyze performance metrics, troubleshoot issues, and optimize workflows to ensure efficiency. This role often involves using digital tools, data analytics, and communication platforms to collaborate with teams and provide actionable insights. Industries such as finance, technology, and logistics frequently employ Remote Operations Analysts to maintain seamless operations across distributed teams. Strong analytical, problem-solving, and communication skills are essential for success in this role.

Full-time
Re-posted 14 days ago
6.9
Based on 299 frontline employees who took The Breakroom Quiz
15th of 29 rated jewelry retailers
We have many opportunities available on our other career site pages. Click here to link to our careers page!
Signet Jewelers is the world's largest retailer of diamond jewelry, operating more than 2,800 stores worldwide under the iconic brands: Kay Jewelers, Zales, Jared, H.Samuel, Ernest Jones, Peoples, Banter by Piercing Pagoda, Rocksbox, JamesAllen.com and Diamonds Direct. We are a people-first company and this core value is at the heart of everything we do, from empowering our valued team members, to collaborating with our customers, to fostering the communities in which we live and serve. People - and the love their actions inspire - are what drive us. We're not only proud of the love we inspire outside our walls, we're especially proud of the diversity, inclusion and equity we're inspiring inside. There are dynamic career paths awaiting you - rewarding opportunities to impact the lives of others and inspire love. Join us!
The Business Analyst position provides a strategic business view of current performance and opportunity areas to the Customer Connection Center (C3) leadership team. The focus of this position is to work closely with the business units to gain in-depth understanding of the C3 business strategy, processes, services, roadmap, and the context in which the business operates. The Business Analyst works closely with the various product teams to ensure reporting opportunities on new projects accurately consider the needs of C3 in the design and development phases of the projects.Performs additional duties and projects as assigned.
Consistent regular scheduled attendance is considered an essential function of this job.
Education Required: BA in Mathematics, Business, Analytics, Statistics, or similar field
Years of Job-Related Experience Required:
3+ years of experience in business analysis, data analysis, or similar roles (less experienced candidates with demonstrated proficiency may be considered)
Technical/Other Skills Required:
Get the full story on Breakroom
Sourced by ZipRecruiter
At Kay, we know that love is unstoppable. Which is why we're devoted to helping customers Celebrate Life and Express Love in ways every bit as dynamic as they are memorable. From classic must-haves to the latest trends, our selection of quality, responsibly-sourced jewelry has become part of so many love stories over the last century. Kay Jewelers is part of Signet Jewelers, a purpose-driven company who believes love inspires love. Signet is also "Great Place to Work-Certified"™. There are dynamic career paths awaiting you - rewarding opportunities to impact the lives of others and inspire love. Join us!
Retail
10,000+ Employees
Akron, OH, US
1949