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Remote Operations Analyst Jobs in Baltimore, MD (NOW HIRING)

... analysis * Experience in implementing process standards for requirements gathering, development and UAT * Strong consultative and advisory skills Location : Remote Status : Full time position with ...

Meets operational standards by contributing information to strategic plans and reviews ... analyzing, and summarizing data and trends. * Improves call center, claims and or enrollment and ...

Workforce Management Analyst I

Baltimore, MD ยท Remote

$32.80/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Remote (U.S.) -- client site in Baltimore, MD (21224) Type: Contract-to-Hire (high possibility of ... Analyze intraday and historical performance to support operational service goals. * Identify call ...

Workforce Management Analyst I

Baltimore, MD ยท Remote

$32.80/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Remote (U.S.) -- client site in Baltimore, MD (21224) Type: Contract-to-Hire (high possibility of ... Analyze intraday and historical performance to support operational service goals. * Identify call ...

Business Analyst - Remote / Telecommute

Columbia, MD ยท Remote

$37 - $42/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Pay Range: $37.25hr - $42.25hr Requirement/Must Have: * 3+ years experience in functional, operational, business, data, systems or testing analysis. * Bachelor's Degree in Business, Information ...

Senior Data Analyst (Remote)

Baltimore, MD ยท Remote

$85K - $107K/yr

  • Retirement

Utilizing 5- 8 years of clinical operations reporting experience, the incumbent serves as a subject matter expert in Microsoft BI, Tableau, and SQL to facilitate complex data analysis, letter ...

New

Assesses and communicates the operational, financial, and provider impact of payment policy ... Ability to analyze complex information, make sound decisions, and resolve policy-related issues.

SIGINT Analyst

Annapolis, MD ยท On-site +1

$99K - $225K/yr

  • Medical

  • Life

  • Retirement

  • PTO

Remote Work: No Job Number: R0243971 Location: Annapolis Junction,MD,US Share job via: Share SIGINT ... Contribute to highly operational, end-to-end mission work that allows you to see the real outcome ...

CNO Analyst and Programmer

Annapolis, MD ยท On-site +1

$69K - $158K/yr

  • Medical

  • Life

  • Retirement

  • PTO

Remote Work: No Job Number: R0226189 Location: Annapolis Junction,MD,US Share job via: Share CNO Analyst and Programmer The Opportunity: As a computer network operations (CNO) specialist, you know ...

Senior DevOps Engineer (US REMOTE)

Beltsville, MD ยท Remote

$140K - $170K/yr

  • Medical

  • Dental

  • Retirement

The solutions we create apply exciting technologies such as geospatial visualization and analytics ... Contribute to the creation and operation of robust disaster recovery and backup strategies * Manage ...

Showing results 21-40

Remote Operations Analyst information

See Baltimore, MD salary details

$14

$33

$56

How much do remote operations analyst jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for remote operations analyst in Baltimore, MD is $33.54, according to ZipRecruiter salary data. Most workers in this role earn between $23.89 and $40.14 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote operations analyst?

To thrive as a Remote Operations Analyst, you need strong analytical abilities, data interpretation skills, and experience with process optimization, typically supported by a degree in business, operations, or a related field. Familiarity with tools like Excel, data visualization platforms (such as Tableau or Power BI), and workflow management systems is commonly required, and certifications in Lean Six Sigma or project management can be advantageous. Excellent communication, time management, and problem-solving skills are essential for collaborating with cross-functional teams and working independently. These competencies are crucial for accurately monitoring operational performance and driving improvements from a remote setting.

What are the typical daily responsibilities of a remote operations analyst?

As a Remote Operations Analyst, your typical day involves gathering and analyzing operational data, identifying trends or inefficiencies, and generating actionable insights to enhance workflows. You'll often work with digital dashboards and reporting tools to monitor key performance indicators and create reports for management. Collaboration is frequent with other departments, such as IT, customer service, or logistics, to implement process improvements or investigate challenges. While your work is largely independent, strong virtual teamwork and communication skills are vital to keep projects on track and ensure seamless remote collaboration.

What is a remote operations analyst?

A Remote Operations Analyst monitors and manages operational processes, systems, or data for a company from a remote location. They analyze performance metrics, troubleshoot issues, and optimize workflows to ensure efficiency. This role often involves using digital tools, data analytics, and communication platforms to collaborate with teams and provide actionable insights. Industries such as finance, technology, and logistics frequently employ Remote Operations Analysts to maintain seamless operations across distributed teams. Strong analytical, problem-solving, and communication skills are essential for success in this role.

What are the most commonly searched types of Operations Analyst jobs in Baltimore, MD?

The most popular types of Operations Analyst jobs in Baltimore, MD are:

What are popular job titles related to Remote Operations Analyst jobs in Baltimore, MD?

For Remote Operations Analyst jobs in Baltimore, MD, the most frequently searched job titles are:

What cities near Baltimore, MD are hiring for Remote Operations Analyst jobs?

Cities near Baltimore, MD with the most Remote Operations Analyst job openings:

Infographic showing various Remote Operations Analyst job openings in Baltimore, MD as of August 2026, with employment types broken down into 82% Full Time, 8% Part Time, and 10% Contract. Highlights an 100% Remote job distribution, with an average salary of $69,763 per year, or $33.5 per hour.

Business System Analyst | $85K-$100K + Remote | Industry Leading Global Freight Forwarder

PhillyTech.Co

Baltimore, MD โ€ข Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 23 days ago


Job description

Company Description

This role is fully remote in the US.
ARE YOU READY TO HELP AN INDUSTRY LEADER DIGITALLY TRANSFORM THEIR LEGACY SOFTWARE WITH NEW MODERN TECHNOLOGY?

Our client is an industry-leading international freight forwarding, customs brokerage, and supply chain management company that has been helping businesses navigate global trade since 1915.

The company is undergoing a major digital transformation initiative focused on retiring legacy systems, rebuilding integrations, implementing modern platforms, and introducing new automation and AI-driven capabilities across the organization. They are actively modernizing the technology stack that powers their operations, customers, vendors, and global partner network.

Culture

This role is ideal for Business Systems Analysts who have worked within freight forwarding or customs brokerage environments, particularly those with experience using CargoWise, Chain.io, Logixboard, or similar freight forwarding technology platforms.

We are looking for someone who naturally takes ownership, enjoys solving ambiguous problems, communicates confidently with stakeholders, and brings energy and initiative to every project. We want builders who create momentum, not people who simply wait for tickets to be assigned.

You understand how international freight forwarding works, including customers, overseas agents, carriers, customs brokerage, and operational workflows. You know how technology supports those operations and enjoy improving them.

Benefits

  • 100% Remote within the United States
  • Comprehensive medical, dental, and vision coverage
  • Discretionary annual bonus opportunity
  • 401(k) with company match
  • Company-paid life and disability insurance
  • Generous PTO program that grows with tenure
  • Professional development and continuous learning opportunities
  • Charitable donation matching program
  • Employee assistance and wellness resources
  • Long-term career growth with a stable, profitable 110+ year old company

Why This Opportunity Is Different
This is an exciting opportunity to help shape the future technology ecosystem of an industry leader to make meaningful investments in automation, integrations, operational efficiency, and digital transformation.

  • Join during a company-wide technology transformation
  • Help replace legacy systems and modernize core infrastructure
  • Work directly with CargoWise, Chain.io, Logixboard, customer integrations, APIs, automation, and the technology that powers international freight forwarding operations.
  • Significant exposure to executive leadership and cross-functional stakeholders
  • Opportunity to grow alongside a rapidly evolving technology organization
  • Collaborative, entrepreneurial culture where initiative and ownership are valued
  • Stable, profitable company with more than 110 years of success
Job Description

The Business Systems Analyst serves as the bridge between business needs and technical execution. Working closely with the Solutions & Project Manager, you'll partner with operations, technology, customers, vendors, and leadership to deliver systems implementations, integrations, and digital transformation initiatives that improve international freight forwarding operations.

We're looking for someone who takes ownership, communicates confidently with stakeholders, enjoys solving problems, and thrives in a fast-moving environment where initiative is valued.

Responsibilities

  • Support the migration away from legacy systems and modernize core business platforms.
  • Lead and coordinate systems integration projects involving customers, vendors, overseas agents, carriers, and business partners.
  • Support the implementation, optimization, and ongoing enhancement of CargoWise and other freight forwarding technologies such as Chain.io, Logixboard, and related integration platforms when applicable.
  • Gather business requirements, analyze operational workflows, and translate business needs into actionable technical solutions.
  • Coordinate project timelines, testing, UAT, deployments, and successful go-live execution.
  • Partner with operations, technology, customers, vendors, and executive leadership to ensure successful project delivery.
  • Identify opportunities to automate manual processes, improve workflows, and drive digital transformation initiatives across the organization.
  • Support production deployments, troubleshoot implementation issues, and help ensure long long-termess of newly delivered solutions.
Qualifications
  • 3-7+ years of Business Systems Analyst or similar experience within a freight forwarding, customs brokerage, or international logistics organization

  • Hands-on experience with CargoWise strongly preferred. Experience with Chain.io, Logixboard, or similar freight forwarding platforms is also highly desirable.

  • Confident communicator with a high ownership mentality who enjoys working directly with business stakeholders, driving projects forward, and solving problems proactively.

  • Strong experience supporting software implementations, systems integrations, digital transformation initiatives, or business process improvement projects.

  • Proven experience coordinating project timelines, milestones, testing activities, and go-live execution.

  • Ability to manage multiple priorities simultaneously in a fast-moving environment.

  • Self-starter with strong ownership mentality and the ability to operate independently.

  • Entrepreneurial mindset with a desire to build, improve, and drive change rather than simply maintain existing processes.


Additional Information

Interview Process

Round 1

Interview with the Solutions & Project Manager and HR Team.

Round 2

Final Interview with Executive Leadership.

Hiring Decision

Fast, streamlined interview process focused on identifying high-potential candidates who can contribute quickly and grow within the organization.
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