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Remote Office 365 Support Engineer Jobs in Indiana

Tier One Technologies is hiring a Mainframe SUPRA Database Administrator to support our US ... MS Office/365 * MS Windows * Visio * Strong analytical and problem-solving skills. * Excellent ...

Act as technical escalation for Customer Centers, Field Service Engineers, distributors/OEMs, and ... Own complex technical cases from intake to closure for VTS Aftermarket (remote and on-site support)

... may also provide remote support for our other regional office locations.Key Responsibilities ... Highly proficient in Microsoft Office 365 (Word, Outlook, Excel).Become familiar with AI tools.

Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ... office locations when you apply-we'll do our best to place you where you want to be. You'll work ...

Sr Software Engineer

Carmel, IN Β· On-site +1

$101K - $169K/yr

... that supports this initiative. As a senior member of the engineering organization, you will be ... Office 365 on behalf of a user, it must strictly respect row-level permissions and never surface ...

$90K - $110K/yr

As a Senior Technical Support Engineer, you will work in a people-first culture to support and configure critical hardware and software implementations for our customers. This position is a remote ...

We believe every patient with chronic disease deserves consistent check-ins, follow-up, and support ... Office 365, Teams, Excel, etc.), also while being in a HIPAA compliant area in home to conduct Care ...

Project Engineer

Hammond, IN Β· On-site +1

$90K - $115K/yr

Support both new-build and retrofit projects. Work with Project Support Engineers or junior ... Remote work flexibility for qualified candidates. Monday-Friday schedule, with standard office ...

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Remote Office 365 Support Engineer information

What does a Remote Office 365 Support Engineer do?

A Remote Office 365 Support Engineer provides technical assistance to users and organizations using Microsoft Office 365 products and services. Their responsibilities typically include troubleshooting issues, managing user accounts, configuring settings, and ensuring smooth operation of Office 365 applications such as Outlook, Teams, SharePoint, and OneDrive. They work remotely to resolve technical problems through email, chat, or remote desktop tools, and may also provide guidance on best practices and security. Their role is crucial for maintaining productivity and minimizing downtime in organizations that rely on Office 365.

What are the key skills and qualifications needed to thrive as a Remote Office 365 Support Engineer?

To thrive as a Remote Office 365 Support Engineer, you need strong troubleshooting abilities, a solid understanding of Microsoft Office 365 services, and experience with user support, typically backed by relevant IT certifications such as Microsoft Certified: Modern Desktop Administrator or Microsoft 365 Certified: Fundamentals. Familiarity with remote support tools, ticketing systems, PowerShell scripting, and the Office 365 admin center is essential. Excellent communication, problem-solving skills, and patience help you resolve issues efficiently and provide exceptional customer service. These skills ensure users receive timely support, minimize downtime, and maximize productivity in cloud-based work environments.

What are some common challenges faced by Remote Office 365 Support Engineers, and how can they be managed effectively?

Remote Office 365 Support Engineers often encounter challenges such as troubleshooting complex technical issues without physical access to user devices, managing multiple support tickets simultaneously, and staying updated with frequent Office 365 updates. Effective communication and strong documentation skills are key to resolving problems efficiently in a remote setting. Building a structured workflow, leveraging remote assistance tools, and maintaining regular collaboration with team members help ensure timely and accurate support for clients.

What is the difference between Remote Office 365 Support Engineer vs Remote Microsoft 365 Support Specialist?

AspectRemote Office 365 Support Engineer
CredentialsTypically requires Microsoft certifications like MS-100, MS-101
Work EnvironmentRemote technical support for Office 365/Microsoft 365 issues
Employer & IndustryIT service providers, tech companies, enterprise organizations
Search & Comparison IntentUnderstanding roles in Office 365/Microsoft 365 support and troubleshooting

The Remote Office 365 Support Engineer focuses on troubleshooting and resolving Office 365 issues remotely, often requiring specific Microsoft certifications. The Remote Microsoft 365 Support Specialist has a similar role but may emphasize broader Microsoft 365 services, including security and compliance. Both roles serve in remote support environments within IT and tech industries, with overlapping skills but slight differences in scope.

What are the most commonly searched types of Office 365 Support Engineer jobs in Indiana?

The most popular types of Office 365 Support Engineer jobs in Indiana are:

What are popular job titles related to Remote Office 365 Support Engineer jobs in Indiana?

For Remote Office 365 Support Engineer jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Remote Office 365 Support Engineer jobs in Indiana look for?

The top searched job categories for Remote Office 365 Support Engineer jobs in Indiana are:

What cities in Indiana are hiring for Remote Office 365 Support Engineer jobs?

Cities in Indiana with the most Remote Office 365 Support Engineer job openings:

Mainframe SUPRA DBA (Remote)

Indianapolis, IN β€’ Remote

A.C. Coy
Recruiting and Staffing ServicesΒ β€’Β 51 - 200 employees

Contractor

Posted 10 days ago


Job description

  • Tier One Technologies is hiring a Mainframe SUPRA Database Administrator to support our US Government client.
  • This will be a 100% remote Contract-to-Hire position.
  • Must be a US Citizen.
  • SELECTED CANDIDATES WITHOUT REQUIRED CLEARANCE WILL BE SUBJECT TO A FEDERAL GOVERNMENT BACKGROUND INVESTIGATION TO RECEIVE IT.

  • Provide technical support of software development and database administration using SUPRA PDM, MANTIS, COBOL, and JCL.
  • Provide technical support and consultation in the review and acceptance of deliverables related to internal platform modernization that is currently hosted on z/OS (IBM mainframe operating system).
  • Support numerous SUPRA PDM databases, maintain COBOL copybooks to coincide with database changes, manage the Total-File-Views, which are internal variable names that allow the online programmers to interact with the database files.
  • Perform directory maintenance for SUPRA PDM database files.
  • Evaluate the database environment, document their function and create diagrams of their interactions to support the platform modernization.

  • A degree from an accredited College/University in Software Engineering, Computer Science, or related discipline is preferred.
  • 10+ years of experience in software development and/or related field.
  • Have prior experience working with the tools and programming languages listed below:
    • Cincom SUPRA PDM
    • Cincom MANTIS (Total-file-views)
    • COBOL
    • z/OS
    • JCL
    • Storage Management
    • MS Office/365
    • MS Windows
    • Visio
  • Strong analytical and problem-solving skills.
  • Excellent communication skills.
  • Must be a US Citizen (no dual citizenship).
  • Must be to obtain DoD Public Trust clearance.
  • Must have lived in the United States for the past 5 years.
  • Cannot have more than 6 months travel outside the United States within the last 5 years. Military Service excluded.

A.C. Coy Company- Staffing & Consulting Services logo

About A.C. Coy Company- Staffing & Consulting Services

Sourced by ZipRecruiter

Since 1986, our mission is to be the β€œAlways on Target” staffing and consulting provider by helping people and companies achieve their hiring goals. The team is dedicated to achieving these goals by attracting and retaining top talent that meets our clients’ culture and environment. We are fully engaged with our people and companies through ongoing communication to ensure expectations are met.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Canonsburg, PA, US

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