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Remote Non Teaching Staff information

What is a remote non teaching staff?

Remote non-teaching staff are employees who support educational institutions by performing administrative, technical, or support roles from a location outside of the school or campus. Unlike teachers, they do not provide direct classroom instruction but may handle tasks such as admissions, IT support, human resources, communications, or student services. Working remotely allows them to carry out their responsibilities using digital tools and communication platforms, contributing to the smooth operation of the institution from afar.

What are the key skills and qualifications needed to thrive as a remote non teaching staff?

To thrive as Remote Non Teaching Staff, you need strong organizational skills, administrative experience, and often a relevant degree or background in office management or education support. Familiarity with digital communication tools, office suites (such as Microsoft Office or Google Workspace), and learning management systems is typically required. Excellent time management, proactive communication, and self-motivation are essential soft skills for this position. These skills ensure efficient support to educators and students, seamless remote operations, and effective collaboration in a virtual environment.

How do remote non teaching staff typically collaborate with on-site colleagues and contribute to school operations?

Remote non-teaching staff often use digital tools such as email, video conferencing, and shared project management platforms to stay connected with on-site colleagues. They play a vital role in supporting administrative functions, coordinating schedules, managing records, and assisting with communication between teachers, students, and parents. Regular virtual meetings and clear communication protocols help ensure that remote staff remain integrated with the broader school team and can effectively contribute to daily operations and special projects.

What is the difference between Remote Non Teaching Staff vs Remote Teaching Staff?

AspectRemote Non Teaching StaffRemote Teaching Staff
CredentialsVaries by role, often requires specialized certifications or experience in administrative, technical, or support functionsTypically requires teaching certifications, degrees in education, or subject-specific credentials
Work EnvironmentSupport or administrative offices, online platforms, or remote collaboration toolsVirtual classrooms, online learning platforms, and student interaction environments
Employer & Industry UsageSchools, educational institutions, edtech companies, and support service providersSchools, universities, online education platforms, and tutoring services

Remote Non Teaching Staff and Remote Teaching Staff differ mainly in their roles and required credentials. Non teaching roles focus on administrative, technical, or support functions without direct classroom instruction, while teaching staff are responsible for delivering lessons and engaging students online. Both roles are essential in the remote education industry, but they serve different purposes and require different skill sets.

What are popular job titles related to Remote Non Teaching Staff jobs in Indiana?

For Remote Non Teaching Staff jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Remote Non Teaching Staff jobs in Indiana look for?

The top searched job categories for Remote Non Teaching Staff jobs in Indiana are:

What cities in Indiana are hiring for Remote Non Teaching Staff jobs?

Cities in Indiana with the most Remote Non Teaching Staff job openings:

Remote Non Teaching Staff jobs near you
Infographic showing various Remote Non Teaching Staff job openings in Indiana as of June 2026, with employment types broken down into 1% Locum Tenens, 66% Full Time, 28% Part Time, 3% Temporary, 1% Contract, and 1% Nights. Highlights an 86% Physical, and 14% Remote job distribution.

Patient Service Representative (Non-Clinical) - Remote in Indiana

Indiana Health Centers

Indianapolis, IN • On-site, Remote

$16.36 - $18.32/hr

Full-time

Medical, Retirement, PTO

Posted 18 days ago

Job description

Job Type
Full-time
Description
Indiana Health Centers, Inc. (IHC) is a mission-driven organization providing high-quality, affordable healthcare to underserved and uninsured populations since 1977. At IHC, a Federally Qualified Health Center, we specialize in integrated care which means having access to essential services to meet the needs of patients we serve in the community. With ten healthcare centers, eight Women, Infants, and Children (WIC) nutrition program locations, a Mobile Health Unit, and in-house Pharmacy services (select locations), we offer primary medical, dental, and behavioral healthcare services to community-based patient populations throughout Indiana that are diverse in age, educational background, and income level.
The IHC Corporate team is now recruiting for a remote Non-Clinical Patient Service Representative (PSR) living in the state of Indiana. The PSR ensures a positive and consistent customer service experience for IHC patients. The PSR works closely with the front staff at the sites to provide customer service to patients over the phone to schedule and reschedule appointments, make reminder phone calls, and other patient care related questions.
Applicants who meet the following qualifications will receive priority consideration for this role:
  • Medical Scheduling experience (required)
  • Lives in the state of Indiana (required)
  • Medical customer service experience
  • Remote work experience

Corporate Hours of Operation
Monday - Friday, 8:00 am - 5:00 pm
IHC's robust benefits and compensation package includes:
  • $1000.00 retention bonus paid after one year
  • No nights or weekends
  • Generous Paid Time Off and Floating Holidays
  • Day 1 Insurance benefits eligibility
  • 403(b) Retirement Plan matching at one year of employment
  • Employer-paid Group Life, Short-term disability, and Long-term disability coverages and HSA employer contributions
  • Flexible Leave of Absence programs
  • Personify Health Wellness program with paid incentives for participation
  • Employee Assistance Programs with 24/7 access to therapy consultation services

Patient Service Representative role responsibilities include:
  • Helping improve the patient's experience from the beginning of their encounter by answering the phone to the end of their visit by assisting with completing steps in the treatment plan such as sending a referral to a specialist.
  • Answering phone calls, scheduling appointments, routing calls and addressing other patients' needs.
  • Processing appropriate patient paperwork in a timely manner.
  • Educating patients regarding documents they will need to provide at the time of service.
  • Accurately entering, maintaining, and retrieving data on IHC's Electronic Medical Records (EMR) system.
  • Communicating with patients care team as necessary.

Required Skills:
  • Demonstrate high detail orientation and accuracy.
  • Perform responsibilities accurately, efficiently, and timely.
  • Demonstrate knowledge of standard office practices and procedures.
  • Able to juggle multiple requests and meet multiple deadlines.
  • Follow standard work procedures.
  • Participate in process improvement projects as required.
  • Demonstrate office equipment and computer skills, including data entry.
  • Able to use Microsoft Word, Excel, and Outlook, eCW, Dialpad, etc.

Requirements
  • Graduation from a standard high school, or equivalent (required)
  • Medical Scheduling experience (required)
  • Lives in the state of Indiana (required)
  • Medical customer service experience
  • Remote work experience

Equal Opportunity Employment Statement
We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Salary Description
$16.36 - $18.32 (based on qualifications)

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