Remote Network Support Jobs in Wisconsin (NOW HIRING)

Introduction
The Department of Corrections (DOC) is focused on public safety through the custody and supervision of those in our care. Corrections employees have the opportunity to positively impact the lives of others through careers in a variety of fields. Using evidence-based approaches, employees implement lasting change with a positive impact for the people of Wisconsin.
The Division of Management Services is currently recruiting to fill a Facilities Infrastructure and Innovative Technology (FIIT) Supervisorr (IS Supervisor 2) position. This position will be headquartered at the DOC central office in Madison, WI.
Position Summary
This position functions as the manager for the FIIT Team. This unit is tasked with supporting DOC's 160+ worksites around the State of Wisconsin.
The FIIT team provides remote support and regularly travels 24/7 to locations to design, implement, and maintain all surveillance, a variety of facility-based systems, and all related elements (including - but not limited to - wide and local area networking (WAN/LAN), firewalls, servers, workstations, storage, several security electronic systems, web filtering & radio systems) for all locations. Additionally, this team is the subject matter expert (SME) for DOC's UAS (Unmanned Arial Surveillance, "drones") related issues/activities and is the operational support provider for all unique and innovative technology at the DOC.
In conjunction with the other teams in the Enterprise Infrastructure Section, the FIIT Team extends and maintains OTIS to support DAI's prison industries, the Offender Technology Infrastructure Services (OTIS) network, electronic health records (EHR) infrastructure; inmate access to Internet for legal and job search services, and access to any Internet services requested and approved by DOC Management.
Salary Information
The starting pay is between $114400 and $135657 per year, plus excellent benefits. Pay will be set in accordance with the Compensation Plan and Wisconsin Administrative Code in effect at the time of hire. The pay schedule/range is 70-02. A two-year Career Executive trial period is required.
In addition to meaningful and rewarding work, we offer a competitive benefits package featuring:

• Substantial leave time including at least 3.5 weeks of vacation to start, 9 paid holidays, and ample accrued sick time that rolls over each year.
• Insurance : Excellent and affordable health, dental, vision, and life insurance.
• An exceptional pension plan including a lifetime retirement payment.
• An optional tax-advantaged 457 retirement savings plan .
• The Well Wisconsin Program helps participants set health and well-being goals, track progress, stay motivated, and earn incentives.
• Our Employee Assistance Program offers employees and their immediate family a variety of tools, resources, and professional consultation services to support their health, goals, and overall well-being.
• DOC is a qualifying employer for the Public Service Loan Forgiveness program.
• Please click here for a summary of State of Wisconsin employment benefits or click here to explore employment benefits on the website.

To help you understand what your benefit package would be worth, please see the Total Rewards Calculator here .
Job Details
Applicants must be legally entitled to work in the United States (i.e., a citizen or national of the U.S., a lawful permanent resident, an alien authorized to work in the U.S. without DOC sponsorship) at the time of application. The Department of Corrections will conduct criminal background checks on applicants prior to selection to determine whether the circumstances of any conviction may be related to the job being filled. Upon hire, all new DOC employees are subject to fingerprinting.
The Department of Corrections may conduct pre-employment drug screens. Any applicant who is offered employment in a position which requires a pre-employment drug screen must pass the screen as a contingency to employment.
NOTE: This position is eligible to work remotely up to 3 days per week. For positions that allow remote working flexibility, working outside of Wisconsin will not be allowed.
Qualifications
Minimally qualified applicants will have experience:
• Performing supervision or lead-worker activities such as coordinating work activities, hiring, assigning/directing/evaluating work, managing employees, etc.
• Performing activities to support network (LAN/WAN) team in professional environment.
• Performing activities to support video surveillance systems in professional environment
• Establishing and implementing technology and technical architecture standards.
In addition to the above, well-qualified applicants will have experience:
• Supporting and configuring networking tools and software packages.
• Supporting security electronic systems (Guard1, KeyTracer) in a professional environment
• Supporting Wi-Fi networks in a professional environment
How To Apply
To apply, click on "Apply for Job" to start the application process. Follow the steps outlined in the application process and submit your application. Permanent classified employees who are eligible for consideration as a transfer or voluntary demotion must complete the application process in order to be considered.
Applicants should attach a letter of qualifications and resume detailing their training and experience relating to the qualifications mentioned above. It is not necessary to include references at this time. Your letter of qualifications and resume will be evaluated and is considered the assessment for this position and should be limited to a maximum of two pages each.
Your submission will be evaluated by one or more job experts. The most eligible candidates will be invited to participate in the next step of the selection process. The Department of Corrections has created extra guidance to assist you in developing your resume and letter of qualifications, if interested please click here
Questions can be directed to Phia Vang, Human Resources Specialist at Phia.Vang@wisconsin.gov .
The State of Wisconsin is an Equal Opportunity and Affirmative Action employer seeking a diverse and talented workforce. We provide reasonable accommodations to applicants and employees with disabilities.
The State of Wisconsin offers a special program for qualified veterans with a 30% or greater service-connected disability. If you are a qualified veteran, please visit the Veterans Employment page for application instructions to be considered for the Veterans Non-Competitive Appointment program.
Deadline to Apply
Online applications and materials must be submitted by 11:59pm on September 8th, 2026.
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