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Voip Engineer Remote Jobs in Wisconsin (NOW HIRING)

EDCi

Sr. Genesys CX Implementation Engineer

Appleton, WI · On-site +1

Remote EDCi provides infrastructure and call center technology services and solutions to clients ... Knowledge of VoIP equipment, implementations and support Required * 3+ years experience in Genesys ...

SLIPSTREAM GROUP INC

Senior Research Engineer

Madison, WI · On-site +1

$105K - $144K/yr

We are seeking a Senior Research Engineer to join our Research & Innovation team. This role is ... While we're mostly remote, Slipstream can only hire in select states (outlined in the application)

Kelly Services

Network Design Engineer

Waukesha, WI · Remote

$60 - $65/hr

Empower the Future of Healthcare: Network Design Engineer (Virtual/Remote) Role: Network Design Engineer Duration: 12-Month Contract (Potential for Temp-to-Hire) Location: 100% Virtual (Supporting 8 ...

Johnson Controls

Senior Modeling Engineer

Milwaukee, WI · On-site +1

$103K - $141K/yr

... Engineer. As a member of the modeling team, you will develop and apply numerical models to simulate ... also be a remote opportunity for the right candidate! How You Will Do It * Develop numerical ...

TEKsystems

Senior Platform Engineer

Milwaukee, WI · Remote

$55 - $75/hr

As a Sr. Platform Engineer, you will be responsible for the design, implementation, and management ... remote position. Application Deadline This position is anticipated to close on Sep 4, 2026. About ...

TEKsystems

Telecom Engineer

Neenah, WI · On-site +1

$45 - $55/hr

Description Our client is looking to hire a new telecom engineer to their telecommunications team ... They are looking to bring in a contract to hire resource that will be mostly remote, but will need ...

AgSource

Senior AI/ML Engineer

Watertown, WI · On-site +1

$99K - $136K/yr

We are seeking a Senior AI/ML Engineer to lead the building of scalable real-time production-grade applications that use AI/ML models to drive actionable intelligence on dairy farms. This is a ...

Urus Group LP

Senior AI/ML Engineer

Watertown, WI · On-site +1

$99K - $136K/yr

We are seeking a Senior AI/ML Engineer to lead the building of scalable real-time production-grade applications that use AI/ML models to drive actionable intelligence on dairy farms. This is a ...

Hikinex

Payload System Engineer Role: We are seeking a Telecommunications Payload System Engineer with a strong background in electrical or RF engineering. In this role, you'll support the definition, design ...

All JobsVoip Engineer JobsVoip Engineer Remote JobsVoip Engineer Remote Jobs in Wisconsin

Voip Engineer Remote information

See Wisconsin salary details

$19

$53

$81

How much do voip engineer remote jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for voip engineer remote in Wisconsin is $53.00, according to ZipRecruiter salary data. Most workers in this role earn between $41.25 and $63.32 per hour, depending on experience, location, and employer.

What is a VoIP engineer?

A VoIP Engineer Remote job involves designing, implementing, and maintaining Voice over IP (VoIP) communication systems while working remotely. Responsibilities include configuring VoIP hardware and software, troubleshooting network issues, ensuring call quality, and integrating VoIP services with existing infrastructure. These engineers work with protocols like SIP, RTP, and troubleshooting tools to optimize voice communication. Remote VoIP engineers collaborate with IT teams and clients to deliver reliable VoIP solutions. Strong networking knowledge and experience with VoIP platforms like Asterisk, Cisco, or Microsoft Teams are often required.

What does a VoIP engineer do?

A remote VoIP Engineer’s day often includes configuring, monitoring, and troubleshooting VoIP systems to maintain optimal performance and call quality. You may also work with network and IT teams to implement new features, resolve technical issues, and assist with upgrades or security patches. Regular communication with clients or internal stakeholders is common, ensuring user needs and service requirements are met. This role requires managing incidents promptly while maintaining thorough technical documentation for future reference.

What are the key skills and qualifications needed to thrive in the VoIP engineer remote position, and why are they important?

To thrive as a Voip Engineer Remote, you need strong expertise in VoIP technologies, network protocols (SIP, RTP), troubleshooting, and a degree in computer science or a related field. Familiarity with VoIP systems like Asterisk, Cisco CUCM, and relevant certifications such as CCNA Collaboration or CompTIA Network+ are highly valued. Excellent problem-solving skills, clear communication, and the ability to work independently are essential soft skills in this remote role. These skills ensure reliable voice communications, efficient remote support, and effective collaboration with distributed teams.

What are the most commonly searched types of Voip Engineer jobs in Wisconsin?

The most popular types of Voip Engineer jobs in Wisconsin are:

What are popular job titles related to Voip Engineer Remote jobs in Wisconsin?

For Voip Engineer Remote jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Voip Engineer Remote jobs in Wisconsin look for?

The top searched job categories for Voip Engineer Remote jobs in Wisconsin are:

What cities in Wisconsin are hiring for Voip Engineer Remote jobs?

Cities in Wisconsin with the most Voip Engineer Remote job openings:

Voip Engineer Remote jobs near you
Infographic showing various Voip Engineer Remote job openings in Wisconsin as of August 2026, with employment types broken down into 85% Full Time, 5% Part Time, and 10% Contract. Highlights an 20% In-person, and 80% Remote job distribution, with an average salary of $110,241 per year, or $53 per hour.

Sr. Genesys CX Implementation Engineer

Appleton, WI • On-site, Remote

EDCi
IT Services • 51 - 200 employees
Learn more about EDCiexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 14 days ago

Job description

⬅ Back to Career Opportunities
Sr. Genesys CX Implementation Engineer
Location: Remote
EDCi provides infrastructure and call center technology services and solutions to clients throughout Wisconsin and the Midwest. Through our partnership and certifications with leading technology providers including Citrix, Cisco, Genesys, IBM and Microsoft, our customers receive the highest quality of product and service the industry has to offer.
The Sr. Genesy Engineer will have the responsibility for designing, configuring, developing, implementing and supporting Genesys technologies. The opportunity is will serve as a lead engineer on EDCi's Customer Care Professional Services team providing both implementation and post implementation support. This role will closely interact with both Field & Support Engineering aligning strategic objectives to provide "world class services" while maintaining the highest level of quality.
Associates of EDCi have the opportunity to engage in dynamic projects, leveraging the latest technologies. Our partnerships provide a unique opportunity for associates to continue to develop their professional skills. EDCi is an organization that takes pride in recognizing balance and the importance of family. If your interest is for challenging work in a comfortable work environment, look to EDCi.
When you join the EDCi team, you'll receive many perks, such as:
  • Remote work from home
  • Paid holidays, vacation and sick time
  • Bring Your Own PC Policy
  • Cell phone reimbursement
  • Casual dress
  • Funded training and certifications
  • Health, dental & vision insurance
  • 401K match

And much more!
RESPONSIBILITIES:
  • Acts as the Lead Engineer for Genesys implementation and upgrade projects
  • Preform project and support tasks for Genesys products and solutions
  • Responsible for design, configuration, implementation, and support of IVR/ACD scripts for Genesys Cloud Solutions
  • Contribute to the solution architectural design
  • Coordinate and write technical papers, articles, standard operating procedures and best practices
  • Perform in-depth analysis combining complex technical and business issues, sometimes involving fast-paced, business-critical, high profile problem solving.
  • Ability to balance both support and project work when applicable; able to meet support/project milestones
  • Collaborates with Technical Account Managers, Project Managers & Sales to delivery projects on-time and on-budget

PRIMARY /ESSENTIAL SKILLS AND QUALIFICATIONS:
  • 5+ years IP Telephony/VoIP experience is Required
  • Knowledge of VoIP equipment, implementations and support Required
  • 3+ years experience in Genesys Cloud CX (Purecloud) technology
  • Genesys Could CX certification is a plus
  • Knowledge of Media / Voice gateway knowledge Preferred
  • Knowledge of SIP Protocol implementation and support Preferred
  • BS preferred, Associate's degree in IT related field Required
  • Excellent client service attitude and team focus
  • Understand best practices for a service organization
  • Development Skills/certifications as a plus are:
    • Java/Java Script
    • HTML
    • Rest WEB Services
    • Genesys Cloud CX API's
    • Microsoft SQL Server
    • Web-services, 3rd party API's

SECONDARY /OPTIONAL SKILLS AND QUALIFICATIONS:
  • 1+ years experience in network administration and support is a Plus
  • NET development or C# Experience is a Plus
  • Experience with Microsoft SQL Stored procedures is a Plus

Apply