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Remote Network Support Jobs in Minnesota (NOW HIRING)

Cirrus Aircraft

Vice President-Customer Support

Duluth, MN · On-site +1

$137K - $176K/yr

Cultivate the network of third party, Cirrus Authorized Flight Training & Aircraft Maintenance ... Experience in leading a geographically diverse and remote work force. * Demonstrated experience in ...

Cirrus Aircraft

Vice President-Customer Support

Duluth, MN · On-site +1

$204K - $258K/yr

Cultivate the network of third party, Cirrus Authorized Flight Training & Aircraft Maintenance ... Experience in leading a geographically diverse and remote work force. * Demonstrated experience in ...

National Vision

Remote Optometrist

Roseville, MN · On-site +1

$500/day

Company Description 100% Remote / Support In-Office Patients Virtually Step confidently into the ... Step into leadership roles, or develop into them within our growing telehealth network You'll ...

AES

Remote Optometrist

Saint Paul, MN · Remote

Company Description 100% Remote | Support In-Office Patients Virtually Step confidently into the ... Step into leadership roles, or develop into them within our growing telehealth network You'll ...

National Vision

Remote Optometrist

Roseville, MN · Remote

Company Description 100% Remote | Support In-Office Patients Virtually Step confidently into the ... Step into leadership roles, or develop into them within our growing telehealth network You'll ...

Talkiatry

Remote Therapist - Minnesota

Saint Paul, MN · Remote

Minimal administrative burden in a fully remote environment * Clear expectations around caseload ... In-house referral network to/from psychiatrists * Full operational support including scheduling ...

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All JobsRemote Network Support JobsRemote Network Support Jobs in Minnesota

Remote Network Support information

See Minnesota salary details

$40.6K

$90.6K

$129.8K

How much do remote network support jobs pay per year?

As of Jul 4, 2026, the average yearly pay for remote network support in Minnesota is $90,571.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,000.00 and $111,700.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Remote Network Support professionals, and how can they be addressed?

Remote Network Support professionals often encounter challenges such as diagnosing issues without physical access to equipment, managing security protocols across various locations, and troubleshooting complex network outages. Staying organized with detailed documentation and utilizing effective remote access and monitoring tools can help streamline the support process. Collaborating closely with on-site contacts and maintaining clear, responsive communication with users also play a crucial role in resolving problems efficiently. Proactively updating knowledge about emerging network technologies and cybersecurity trends can further help in addressing these challenges. Overall, adaptability and a methodical approach are key to overcoming the obstacles unique to remote network support.

What are the key skills and qualifications needed to thrive in the Remote Network Support position, and why are they important?

To thrive as a Remote Network Support professional, you need a solid understanding of computer networking concepts, troubleshooting skills, and experience with network hardware and software, typically supported by a degree in IT or certifications like CompTIA Network+ or Cisco CCNA. Familiarity with remote access tools, ticketing systems, VPNs, firewalls, and monitoring software is essential. Excellent communication, problem-solving, and time-management skills are important for effectively resolving issues and collaborating with distributed teams. These skills ensure efficient network operations, prompt issue resolution, and seamless support for users in a remote work environment.

What is a Remote Network Support job?

A Remote Network Support job involves troubleshooting, maintaining, and optimizing network systems for businesses and clients from a remote location. Professionals in this role assist with network connectivity issues, security configurations, software updates, and technical support. They often use remote access tools to diagnose and resolve problems without needing to be physically present. Strong knowledge of networking protocols, security best practices, and customer service skills are essential for success in this role.

What are the most commonly searched types of Network Support jobs in Minnesota? The most popular types of Network Support jobs in Minnesota are:
What are popular job titles related to Remote Network Support jobs in Minnesota? For Remote Network Support jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Remote Network Support jobs in Minnesota look for? The top searched job categories for Remote Network Support jobs in Minnesota are:
What cities in Minnesota are hiring for Remote Network Support jobs? Cities in Minnesota with the most Remote Network Support job openings:
Remote Network Support jobs near you
Infographic showing various Remote Network Support job openings in Minnesota as of June 2026, with employment types broken down into 44% Full Time, 54% Part Time, 1% Contract, and 1% Nights. Highlights an 48% Physical, 3% Hybrid, and 49% Remote job distribution, with an average salary of $90,571 per year, or $43.5 per hour.
Service Desk Support Analyst II - Minneapolis, MN

Service Desk Support Analyst II - Minneapolis, MN

Road Safety Services, Inc.

Minneapolis, MN • On-site, Remote

$21 - $28.75/hr

Full-time

Posted 14 days ago

Job description

Road Safety Services, Inc. (RSS) is the second-largest provider of highway striping and pavement markings for roads and parking lots across the United States. We value safety, quality, and integrity in everything we do. As our company continues to grow through both acquisition and expansion, we're looking for a Service Desk Support Analyst II who can solve complex technical problems both remotely and in the field.

We are also looking for someone who is comfortable using AI tools as part of their daily workflow. The ideal candidate already leverages tools like Microsoft Copilot, ChatGPT, or Claude to research issues, create documentation, develop scripts, and improve efficiency while exercising sound judgment and validating results.

Position Summary

The Service Desk Support Analyst II provides advanced technical support across more than 50 locations and multiple operating companies. This role combines remote service desk support with hands-on field work, supporting end users, infrastructure, Microsoft cloud technologies, and IT projects. Success in this role requires strong troubleshooting skills, initiative, and a mindset focused on continuous improvement through automation and AI.

Key ResponsibilitiesTechnical Support
  • Provide remote support via phone, email, and remote access tools.
  • Troubleshoot and resolve complex hardware, software, network, and system issues.
  • Document incidents, resolutions, and troubleshooting steps in the ticketing system.
  • Use AI tools to accelerate research, diagnostics, scripting, and documentation while validating outputs before implementation.
Field & Infrastructure Support
  • Provide on-site support at offices and operational locations.
  • Install, upgrade, repair, and replace computers, servers, printers, and peripherals.
  • Configure and maintain network equipment including switches, routers, wireless devices, and cabling.
  • Support office relocations, expansions, and new site launches.
Identity & Cloud Administration
  • Administer and troubleshoot Microsoft Entra ID and Microsoft 365.
  • Manage user provisioning, access controls, groups, SSO, and MFA.
  • Maintain security best practices and user access governance.
Automation & Process Improvement
  • Identify opportunities to automate repetitive tasks using PowerShell, Power Automate, or similar tools.
  • Create and maintain documentation, knowledge base articles, and technical procedures.
  • Analyze support trends and recommend improvements to processes, technology, and service delivery.
Team Collaboration
  • Partner with IT team members and business stakeholders to resolve escalated issues.
  • Mentor Tier I support staff and share best practices.
  • Participate in projects supporting company growth, acquisitions, and operational efficiency.
QualificationsRequired
  • 4+ years of IT support experience, including at least 2 years in a Tier II or similar role.
  • Experience administering and troubleshooting Microsoft Entra ID (Azure AD).
  • Experience supporting Microsoft 365 environments.
  • Strong knowledge of Windows operating systems, hardware support, and networking fundamentals.
  • Experience with ticketing systems, remote support tools, and IT asset management.
  • Demonstrated ability to balance remote support with hands-on field work.
  • Experience using AI tools such as Copilot, ChatGPT, or Claude to improve productivity.
  • Strong troubleshooting, communication, and customer service skills.
  • Valid driver's license and ability to travel.
Preferred
  • Experience supporting multi-site organizations.
  • PowerShell, Power Automate, or other automation experience.
  • Experience with networking infrastructure and office buildouts.
  • CompTIA, Microsoft, ITIL, or similar certifications.
  • Experience supporting hybrid and cloud-based environments.
Travel Requirements
  • Approximately 25% overnight travel throughout the United States.
Why Join RSS?

At RSS, you'll support a growing nationwide organization, work with modern technologies, and play a key role in keeping our teams productive and connected. We encourage innovation, continuous learning, and practical use of AI and automation to improve how work gets done.

Road Safety Services, Inc. is an Equal Opportunity Employer.

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