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Remote Network Support Jobs in Indiana (NOW HIRING)

InComm Payments

This is a remote US-based position, with a preference to Atlanta, Tampa/St. Pete, and Salt Lake ... Design, implement, and support complex, multi-data center and cloud-based network environments ...

tmn

Direct Support _ Remote Supports Monitor

Lafayette, IN · Remote

$14.50 - $17.50/hr

Remote Support: Provides indirect supervision, support or assistance in accordance with individual service or program plans; assists with socialization and behavioral development. * Remote Records:

Sevita

Direct Support _ Remote Supports Monitor

Colburn, IN · Remote

$14.50 - $17.50/hr

Remote Support: Provides indirect supervision, support or assistance in accordance with individual service or program plans; assists with socialization and behavioral development. * Remote Records:

tmn

Direct Support _ Remote Supports Monitor

Lafayette, IN · Remote

$14.50 - $17.50/hr

Remote Support: Provides indirect supervision, support or assistance in accordance with individual service or program plans; assists with socialization and behavioral development. * Remote Records:

Sevita

Direct Support _ Remote Supports Monitor

Lafayette, IN · On-site +1

$14.50 - $17.50/hr

Remote Support: Provides indirect supervision, support or assistance in accordance with individual service or program plans; assists with socialization and behavioral development. * Remote Records:

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Remote Network Support information

What is a Remote Network Support job?

A Remote Network Support job involves troubleshooting, maintaining, and optimizing network systems for businesses and clients from a remote location. Professionals in this role assist with network connectivity issues, security configurations, software updates, and technical support. They often use remote access tools to diagnose and resolve problems without needing to be physically present. Strong knowledge of networking protocols, security best practices, and customer service skills are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Remote Network Support position, and why are they important?

To thrive as a Remote Network Support professional, you need a solid understanding of computer networking concepts, troubleshooting skills, and experience with network hardware and software, typically supported by a degree in IT or certifications like CompTIA Network+ or Cisco CCNA. Familiarity with remote access tools, ticketing systems, VPNs, firewalls, and monitoring software is essential. Excellent communication, problem-solving, and time-management skills are important for effectively resolving issues and collaborating with distributed teams. These skills ensure efficient network operations, prompt issue resolution, and seamless support for users in a remote work environment.

What are some common challenges faced by Remote Network Support professionals, and how can they be addressed?

Remote Network Support professionals often encounter challenges such as diagnosing issues without physical access to equipment, managing security protocols across various locations, and troubleshooting complex network outages. Staying organized with detailed documentation and utilizing effective remote access and monitoring tools can help streamline the support process. Collaborating closely with on-site contacts and maintaining clear, responsive communication with users also play a crucial role in resolving problems efficiently. Proactively updating knowledge about emerging network technologies and cybersecurity trends can further help in addressing these challenges. Overall, adaptability and a methodical approach are key to overcoming the obstacles unique to remote network support.
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Remote Network Support jobs near you
Infographic showing various Remote Network Support job openings in Indiana as of May 2026, with employment types broken down into 82% Full Time, 14% Part Time, and 4% Contract. Highlights an 59% Physical, 7% Hybrid, and 34% Remote job distribution.
Network Engineer II

Network Engineer II

InComm Payments

Remote

Full-time

Posted 22 days ago

Job description

Overview

When you think of InComm Payments, think of Innovative Payments Technology. We were founded over 30 years ago and continue to be a pioneer in the payment (FinTech) industry. Since our inception, we have grown to be a team of over 3,000 employees in 35 countries around the world. We own over 400 global technical patents and a network that includes over 525,000 points of retail distribution that points to our industry expertise.

InComm Payments works with the most recognized and valued brands in the world, and we are partnered with most of the world’s leading merchants. InComm Payments is highly focused on our people and their growth, and we work hard to make a career at InComm Payments meaningful and rewarding. We value innovation, quality, passion, integrity, and responsibility in all that we do, and we are looking for great people to join our team as we move forward towards a very bright future.

You can learn more about InComm Payments by visiting our Website or connecting with us on LinkedIn, YouTube, Twitter, Facebook, or Instagram.


About This Opportunity

Our Network Reliability Engineering team is looking for a team-focused Senior Network Engineer to join our group! This is an exciting opportunity to join a dynamic organization that partners with major retail and brand partners in the payment/fintech space. This is a remote US-based position, with a preference to Atlanta, Tampa/St. Pete, and Salt Lake City, but other locations will be considered for the right candidate.


Responsibilities
  • Design, implement, and support complex, multi-data center and cloud-based network environments, including Equinix facilities and Azure.
  • Create and maintain accurate, detailed network documentation, including topology diagrams, configurations, standards, and operational procedures.
  • Contribute to network architecture, design reviews, and technical decision-making for routing, switching, and data center initiatives.
  • Engineer and support advanced routing and switching solutions using OSPF, BGP, and modern data center technologies such as Cisco vPC and VXLAN EVPN.
  • Support network lifecycle management (LCM) initiatives, including hardware refreshes, IOS upgrades, and technology standardization efforts.
  • Participate in the evaluation and adoption of future-state technologies, including Cisco ACI and enhanced network visibility platforms.
  • Perform advanced troubleshooting and root-cause analysis using tools such as SolarWinds, Kentik, and NetScout.
  • Act as a key technical resource for complex incidents, migrations, and planned changes, collaborating closely with peers and adjacent infrastructure teams.
  • Support load balancer platforms and migrations, including F5 Big-IP and AVI Networks.
  • Work with the Network Security Team during planning, troubleshooting, and migration activities involving Palo Alto and Cisco ASA platforms.
  • Interface with vendors, partners, and service providers to support design validation, issue resolution, and service delivery.
  • Participate in maintenance windows, upgrades, and on-call rotations as required.

Qualifications
  • Bachelor’s Degree in Computer Science, related field, or equivalent experience; typically 7+ years of experience in network engineering or related roles.
  • Strong hands-on experience supporting enterprise and data center networks in multi-data center and hybrid cloud environments.
  • Advanced experience with Cisco-based network infrastructures, including routing, switching, vPC, and VXLAN EVPN.
  • In-depth, practical experience with BGP and OSPF, including design, optimization, and troubleshooting.
  • Experience with network monitoring and analytics platforms, including SolarWinds and emerging tools such as Kentik.
  • Strong TCP/IP and packet-level troubleshooting skills, including use of NetScout or similar tools.
  • Proven ability to work independently on complex technical tasks and projects, while collaborating effectively with peers.
  • Strong documentation skills and attention to detail.
  • Ability to manage multiple concurrent initiatives with varying priorities in an enterprise environment.
  • Working knowledge of Firewalls, particularly in troubleshooting, design coordination, and migration planning activities.
  • Hands-on experience with load balancing technologies, including F5 Big-IP and AVI Networks, a plus.
  • Experience supporting Cloud networking (i.e. Azure, AWS) in hybrid environments a plus.
  • Experience with BlueCat DHCP/DNS a plus.

InComm Payments provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, citizenship, veteran’s status, age, disability status, genetics or any other category protected by federal, state, or local law.

 

*This position is eligible for the Employee Referral Bonus Program Tier III

#LI-SO1 #LI-Remote

Qualifications:
  • Bachelor’s Degree in Computer Science, related field, or equivalent experience; typically 7+ years of experience in network engineering or related roles.
  • Strong hands-on experience supporting enterprise and data center networks in multi-data center and hybrid cloud environments.
  • Advanced experience with Cisco-based network infrastructures, including routing, switching, vPC, and VXLAN EVPN.
  • In-depth, practical experience with BGP and OSPF, including design, optimization, and troubleshooting.
  • Experience with network monitoring and analytics platforms, including SolarWinds and emerging tools such as Kentik.
  • Strong TCP/IP and packet-level troubleshooting skills, including use of NetScout or similar tools.
  • Proven ability to work independently on complex technical tasks and projects, while collaborating effectively with peers.
  • Strong documentation skills and attention to detail.
  • Ability to manage multiple concurrent initiatives with varying priorities in an enterprise environment.
  • Working knowledge of Firewalls, particularly in troubleshooting, design coordination, and migration planning activities.
  • Hands-on experience with load balancing technologies, including F5 Big-IP and AVI Networks, a plus.
  • Experience supporting Cloud networking (i.e. Azure, AWS) in hybrid environments a plus.
  • Experience with BlueCat DHCP/DNS a plus.

InComm Payments provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, citizenship, veteran’s status, age, disability status, genetics or any other category protected by federal, state, or local law.

 

*This position is eligible for the Employee Referral Bonus Program Tier III

#LI-SO1 #LI-Remote

Education:UNAVAILABLEEmployment Type: FULL_TIME

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