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Remote Network Operations Center Jobs in Alabama

Transform9

Infrastructure / DevOps Engineer

Birmingham, AL · On-site +1

$49.50 - $67.75/hr

... (3 days in office / 2 remote). Requirements * 5+ years in infrastructure, DevOps, or cloud ... Solid understanding of networking, security groups, load balancing, and DNS * Experience with ...

Transform9

Infrastructure / DevOps Engineer

Birmingham, AL · On-site +1

$49.50 - $67.75/hr

... (3 days in office / 2 remote). Requirements * 5+ years in infrastructure, DevOps, or cloud ... Solid understanding of networking, security groups, load balancing, and DNS * Experience with ...

Motorola

Senior DevOps Engineer (US REMOTE)

Birmingham, AL · Remote

$140K - $170K/yr

Contribute to the creation and operation of robust disaster recovery and backup strategies * Manage ... Familiarity with TCP/IP networking and troubleshooting tools (WireShark, TCPDump, SNGrep, nslookup)

Workiva

$22/hr

Actively pursuing a degree in Computer Science, Management Information Systems, Network ... This internship is primarily a remote opportunity. However, if you are located near one of our ...

Workiva

$22/hr

Actively pursuing a degree in Computer Science, Management Information Systems, Network ... This internship is primarily a remote opportunity. However, if you are located near one of our ...

Workiva

$22/hr

Actively pursuing a degree in Computer Science, Management Information Systems, Network ... This internship is primarily a remote opportunity. However, if you are located near one of our ...

Workiva

$22/hr

Actively pursuing a degree in Computer Science, Management Information Systems, Network ... This internship is primarily a remote opportunity. However, if you are located near one of our ...

Workiva

$22/hr

Actively pursuing a degree in Computer Science, Management Information Systems, Network ... This internship is primarily a remote opportunity. However, if you are located near one of our ...

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Remote Network Operations Center information

What is a Remote Network Operations Center (NOC)?

A Remote Network Operations Center (NOC) is a centralized location where IT professionals monitor, manage, and maintain a company's network infrastructure remotely. The NOC team is responsible for ensuring network availability, performance, and security, often by proactively identifying and resolving issues before they impact users. Remote NOCs use specialized tools to oversee servers, networks, and other critical systems, providing support without needing to be physically present at the client site. This approach helps organizations reduce downtime, improve efficiency, and optimize their IT resources.

What are the key skills and qualifications needed to thrive as a Remote Network Operations Center (NOC) technician?

Core skills for a Remote NOC Technician include strong knowledge of network protocols, troubleshooting, and monitoring, typically supported by a degree in IT or a related field. Familiarity with network monitoring tools (like SolarWinds or Nagios), ticketing systems, and relevant certifications such as CompTIA Network+ or Cisco CCNA is highly valuable. Excellent communication, problem-solving abilities, and attention to detail are essential soft skills for coordinating with teams and resolving issues efficiently. These competencies ensure rapid detection and resolution of network problems, maintaining uptime and reliability for critical business operations.

What are some common challenges faced by professionals working in a Remote Network Operations Center (NOC)?

Professionals in a Remote Network Operations Center often manage multiple systems and resolve technical incidents in real-time, which can be challenging given the need for quick decision-making and prioritization. Communication is key, as team members typically collaborate across shifts and locations to ensure 24/7 network reliability. Adapting to rapidly changing technologies and troubleshooting remotely without physical access to equipment requires strong analytical skills and resourcefulness. Despite these challenges, NOC roles provide excellent opportunities to hone technical skills and advance into network engineering or leadership positions.

What is the difference between Remote Network Operations Center vs Network Support Specialist?

AspectRemote Network Operations CenterNetwork Support Specialist
CertificationsCCNA, CompTIA Network+CCNA, CompTIA Network+
Work EnvironmentRemote, 24/7 monitoring centersOn-site or remote, client sites or help desks
Industry UsageTelecom, IT services, large enterprisesIT support, small to medium businesses

The Remote Network Operations Center and Network Support Specialist roles both require networking certifications like CCNA or CompTIA Network+. However, the Remote NOC typically involves monitoring and managing networks remotely in a centralized center, often 24/7, while Network Support Specialists provide direct support and troubleshooting, often on-site or remotely at client locations. Both roles are essential in maintaining network health but differ mainly in scope, environment, and responsibilities.

Are remote network operations center analyst jobs?

Remote Network Operations Center (NOC) analyst jobs involve monitoring and managing network infrastructure remotely, often requiring skills in network protocols, troubleshooting, and tools like ticketing systems. These roles typically require certifications such as CompTIA Network+ or Cisco CCNA and may involve shift work to ensure 24/7 network availability.

Is a remote network operations center a good career?

A career in a remote network operations center involves monitoring and managing network infrastructure remotely, often requiring skills in network protocols, security, and troubleshooting. It offers opportunities for remote work, steady employment, and skill development in IT and cybersecurity, making it a viable option for those interested in network management. Job stability and growth depend on industry demand and individual expertise.

What are the most commonly searched types of Network Operations Center jobs in Alabama?

The most popular types of Network Operations Center jobs in Alabama are:

What are popular job titles related to Remote Network Operations Center jobs in Alabama?

For Remote Network Operations Center jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Remote Network Operations Center jobs in Alabama look for?

The top searched job categories for Remote Network Operations Center jobs in Alabama are:

What cities in Alabama are hiring for Remote Network Operations Center jobs?

Cities in Alabama with the most Remote Network Operations Center job openings:

Remote Network Operations Center jobs near you
Infographic showing various Remote Network Operations Center job openings in Alabama as of September 2026, with employment types broken down into 80% Full Time, 10% Part Time, and 10% Contract. Highlights an 100% Remote job distribution.

Infrastructure / DevOps Engineer

Birmingham, AL • On-site, Remote

Transform9
1 - 10 employees
Learn more about Transform9external

$49.50 - $67.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 13 days ago

Job description

Calling your doctor shouldn't be harder than seeing your doctor. But at most practices, patients wait on hold, front-office staff drown in ring queues, and revenue walks out the door with every missed call.

Transform9 builds AI agents that answer every call for physician practices - scheduling appointments, routing callers, and resolving routine requests in seconds, around the clock. Our agents integrate directly with each practice's EHR, practice management, and phone systems, and adapt to how their front office actually works.

Our agents have handled millions of patient calls for thousands of providers, cut average hold times by 90%, and decreased call abandonment by 80%. We're headquartered in Birmingham, AL, and growing fast.

About the role

Transform9's platform handles real patient calls around the clock. The infrastructure has to be reliable, scalable, and secure - there is no acceptable downtime. As our Infrastructure / DevOps Engineer, you'll own the AWS infrastructure that runs the platform, build and maintain the CI/CD pipelines that ship it, and grow into a Site Reliability function as the team scales. This role is for someone who thinks in systems, automates everything, and takes platform reliability personally.

What you'll do

  • Design, build, and manage AWS infrastructure for a real-time, high-availability voice AI platform
  • Own CI/CD pipelines - build, test, deploy, and rollback automation across all environments
  • Define and implement infrastructure-as-code using Terraform, CDK, or equivalent
  • Monitor platform health, define SLOs/SLAs, and build alerting and observability tooling
  • Respond to and lead resolution of infrastructure-level incidents; drive post-mortems
  • Harden infrastructure for HIPAA compliance - encryption, access controls, audit logging, and network security
  • Partner with engineering teams to optimize system performance, cost, and scalability
  • Grow the SRE practice: runbooks, incident response playbooks, chaos engineering, and reliability reviews

Location

Remote (US). If you're in the Birmingham, AL area, this role is hybrid from our office (3 days in office / 2 remote).

Requirements

  • 5+ years in infrastructure, DevOps, or cloud engineering roles
  • Deep hands-on AWS experience (ECS/EKS, Lambda, RDS/Aurora, S3, VPC, IAM, CloudWatch, and related services)
  • Proficiency with infrastructure-as-code (Terraform preferred)
  • Strong CI/CD pipeline experience (GitHub Actions, Jenkins, or equivalent)
  • Solid understanding of networking, security groups, load balancing, and DNS
  • Experience with container orchestration (Docker, Kubernetes, or ECS)
  • Familiarity with observability tooling (Datadog, Grafana, CloudWatch, or equivalent)
  • Understanding of HIPAA infrastructure requirements (encryption at rest/in transit, audit trails, access controls)

Nice to have

  • Site Reliability Engineering background or formal SRE experience
  • Experience supporting real-time or high-throughput systems (voice, streaming, or similar)
  • AWS certifications (Solutions Architect, DevOps Engineer, or SysOps)
  • Experience with multi-region or active-active deployment architectures
  • Database administration or performance tuning experience

Benefits

  • Top-tier health coverage: medical, dental & vision
  • 401(k)
  • Paid time off + holidays, and paid parental leave

If you want to fix the front door of healthcare, we'd love to hear from you.

Transform9 is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Note: the Transform9 team will only email you from a transform9.com email address.

Apply