ZipRecruiter

Log In

2

Remote Network Operations Center Jobs in Alabama

DSI Security Services

RVM Operations Manager

Dothan, AL · Remote

$65K - $75K/hr

... remote video monitoring and security technology services. If you have experience leading a Security Operations Center (SOC), Network Operations Center (NOC), monitoring center, command center ...

Bcbsa

This position partners closely with FEPOC MA Operations, Compliance, Product, Clinical, Network ... Center and cross-functional stakeholders. Ensures adherence to FEP program and ITS processes ...

First American

$64K - $85K/yr

What We Do The Title Operations Supervisor is responsible for supervising the day-to-day operational activities of Title employees in a Title Operations Center. This role is responsible for ...

MCI Careers

$7.25 - $11.50/hr

... center footprint and operations that extend across multiple countries. We deliver Customer ... Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ...

Huntington

Network Engineer 3

Tupelo, MS · On-site +1

$70K - $140K/yr

... Center Network and/or Voice Network Technologies. * Perform network equipment provisioning ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

Huntington

Network Engineer 3

Birmingham, AL · On-site +1

$70K - $140K/yr

... Center Network and/or Voice Network Technologies. * Perform network equipment provisioning ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

Amtis

Network Design Engineer - IP Services

Birmingham, AL · Remote

£475 - £500/day

Collaborate with architecture, security, engineering and operational teams. Ensure network designs ... Ability to work independently within a remote team environment. Contract Details Outside IR35 475 ...

Deckers

US - CA Remote Goleta Interested applicants mustresidein one of the following approvedstates ... Elevate operational resilience by assuring performance, availability, and recoverability of ...

next page

Showing results 1-20

All JobsNetwork Operations Center JobsRemote Network Operations Center JobsRemote Network Operations Center Jobs in Alabama

Remote Network Operations Center information

What is a Remote Network Operations Center (NOC)?

A Remote Network Operations Center (NOC) is a centralized location where IT professionals monitor, manage, and maintain a company's network infrastructure remotely. The NOC team is responsible for ensuring network availability, performance, and security, often by proactively identifying and resolving issues before they impact users. Remote NOCs use specialized tools to oversee servers, networks, and other critical systems, providing support without needing to be physically present at the client site. This approach helps organizations reduce downtime, improve efficiency, and optimize their IT resources.

What are the key skills and qualifications needed to thrive as a Remote Network Operations Center (NOC) technician?

Core skills for a Remote NOC Technician include strong knowledge of network protocols, troubleshooting, and monitoring, typically supported by a degree in IT or a related field. Familiarity with network monitoring tools (like SolarWinds or Nagios), ticketing systems, and relevant certifications such as CompTIA Network+ or Cisco CCNA is highly valuable. Excellent communication, problem-solving abilities, and attention to detail are essential soft skills for coordinating with teams and resolving issues efficiently. These competencies ensure rapid detection and resolution of network problems, maintaining uptime and reliability for critical business operations.

What are some common challenges faced by professionals working in a Remote Network Operations Center (NOC)?

Professionals in a Remote Network Operations Center often manage multiple systems and resolve technical incidents in real-time, which can be challenging given the need for quick decision-making and prioritization. Communication is key, as team members typically collaborate across shifts and locations to ensure 24/7 network reliability. Adapting to rapidly changing technologies and troubleshooting remotely without physical access to equipment requires strong analytical skills and resourcefulness. Despite these challenges, NOC roles provide excellent opportunities to hone technical skills and advance into network engineering or leadership positions.

What is the difference between Remote Network Operations Center vs Network Support Specialist?

AspectRemote Network Operations CenterNetwork Support Specialist
CertificationsCCNA, CompTIA Network+CCNA, CompTIA Network+
Work EnvironmentRemote, 24/7 monitoring centersOn-site or remote, client sites or help desks
Industry UsageTelecom, IT services, large enterprisesIT support, small to medium businesses

The Remote Network Operations Center and Network Support Specialist roles both require networking certifications like CCNA or CompTIA Network+. However, the Remote NOC typically involves monitoring and managing networks remotely in a centralized center, often 24/7, while Network Support Specialists provide direct support and troubleshooting, often on-site or remotely at client locations. Both roles are essential in maintaining network health but differ mainly in scope, environment, and responsibilities.

Are remote network operations center analyst jobs?

Remote Network Operations Center (NOC) analyst jobs involve monitoring and managing network infrastructure remotely, often requiring skills in network protocols, troubleshooting, and tools like ticketing systems. These roles typically require certifications such as CompTIA Network+ or Cisco CCNA and may involve shift work to ensure 24/7 network availability.

Is a remote network operations center a good career?

A career in a remote network operations center involves monitoring and managing network infrastructure remotely, often requiring skills in network protocols, security, and troubleshooting. It offers opportunities for remote work, steady employment, and skill development in IT and cybersecurity, making it a viable option for those interested in network management. Job stability and growth depend on industry demand and individual expertise.

What are the most commonly searched types of Network Operations Center jobs in Alabama?

The most popular types of Network Operations Center jobs in Alabama are:

What are popular job titles related to Remote Network Operations Center jobs in Alabama?

For Remote Network Operations Center jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Remote Network Operations Center jobs in Alabama look for?

The top searched job categories for Remote Network Operations Center jobs in Alabama are:

What cities in Alabama are hiring for Remote Network Operations Center jobs?

Cities in Alabama with the most Remote Network Operations Center job openings:

Remote Network Operations Center jobs near you
Infographic showing various Remote Network Operations Center job openings in Alabama as of September 2026, with employment types broken down into 80% Full Time, 10% Part Time, and 10% Contract. Highlights an 100% Remote job distribution.

RVM Operations Manager

Dothan, AL • Remote

DSI Security Services
Investigation and Physical Security Services • 1 - 5K employees
Learn more about DSI Security Servicesexternal

$65K - $75K/hr

Full-time

Re-posted 4 days ago

Key responsibilities

  • Oversee all aspects of Remote Monitoring Center operations to ensure compliance with procedures and customer response protocols.

  • Lead, develop, and motivate Monitoring Center personnel, including recruiting, training, and managing performance.

  • Monitor alarm response times, SLA performance, operator productivity, and customer satisfaction to identify opportunities for improvement.

DSI Security rating

4.6

Company rating: 4.6 out of 10

Based on 64 frontline employees who took The Breakroom Quiz

105th of 119 rated security

Job description

RVM Operations Manager
Location: Dothan, AL
Pay Rate: $65,000 - $75,000
About DSI Security Services

Founded on the principle of DWYSYWD (Do What You Say You Will Do), DSI Security Services is one of the nation's leading providers of contract security services. We serve clients across multiple industries throughout the United States and are committed to delivering exceptional service through accountability, integrity, professionalism, and innovation.

Our mission is simple: provide outstanding security solutions while creating rewarding career opportunities for our employees.

Lead the Future of Remote Security Operations

DSI Security Services is seeking an experienced and results-driven Remote Monitoring Center Manager to lead the daily operations of our growing Remote Monitoring Center (RMC) in Dothan, Alabama.

This is an exciting opportunity for a leader who thrives in a fast-paced, technology-driven environment and enjoys developing teams, improving operational performance, and delivering exceptional customer service. The Remote Monitoring Center Manager will play a critical role in shaping the future of DSI's nationwide remote video monitoring and security technology services.

If you have experience leading a Security Operations Center (SOC), Network Operations Center (NOC), monitoring center, command center, dispatch operation, or similar 24/7 environment, we want to hear from you.

Key ResponsibilitiesLeadership amp; Team Development
  • Lead, coach, develop, and motivate Monitoring Center personnel.
  • Recruit, hire, onboard, and train team members.
  • Maintain staffing levels to support uninterrupted 24/7 operations.
  • Manage employee schedules, performance reviews, and development plans.
  • Establish and monitor team performance goals and key metrics.
  • Promote a culture of accountability, teamwork, and exceptional customer service.
Operations Management
  • Oversee all aspects of Remote Monitoring Center operations.
  • Ensure compliance with standard operating procedures and customer response protocols.
  • Monitor alarm response times, SLA performance, operator productivity, and customer satisfaction.
  • Review incidents and operational trends to identify opportunities for improvement.
  • Investigate service issues, procedural deviations, and customer concerns.
  • Support onboarding and implementation of new customers and monitored locations.
Technology amp; Innovation
  • Oversee and optimize monitoring technologies including video surveillance platforms, alarm monitoring systems, AI-driven analytics, and communications tools.
  • Partner with Technical Services to troubleshoot and resolve operational issues.
  • Support implementation and testing of new technologies and service offerings.
  • Ensure operational readiness of monitoring workstations, displays, and communication systems.
  • Promote cybersecurity best practices and operational security standards.
Customer amp; Business Support
  • Serve as an escalation point for customer concerns and critical incidents.
  • Participate in customer reviews and performance discussions.
  • Collaborate with Sales, Customer Success, Technical Services, and Executive Leadership to support business growth.
  • Assist with service expansions, renewals, and operational planning.
Quality, Compliance amp; Business Continuity
  • Lead quality assurance programs and operational audits.
  • Support business continuity and disaster recovery planning.
  • Identify operational risks and implement corrective actions.
  • Maintain required operational documentation, certifications, and compliance records.
  • Coordinate disaster recovery exercises and system testing.
QualificationsRequired Experience
  • Minimum of five (5) years of leadership experience in a 24/7 operational environment.
  • Minimum of three (3) years managing personnel in a monitoring center, Security Operations Center (SOC), Network Operations Center (NOC), command center, dispatch center, or similar environment.
  • Experience overseeing alarm monitoring, video monitoring, dispatch operations, emergency communications, or critical incident response.
Preferred Qualifications
  • Bachelor's degree in Business Management, Security Management, Criminal Justice, Information Technology, Computer Science, or a related field.
  • Experience with the Immix monitoring automation platform.
  • Knowledge of video surveillance systems, access control systems, and alarm monitoring technologies.
  • Understanding of IP networking, cloud technologies, VPNs, and cybersecurity fundamentals.
Work Environment

This position is based in our Dothan, Alabama National Security Operations Center.

While standard business hours are Monday through Friday, this leadership role supports a 24/7 operation and requires flexibility for occasional after-hours escalations, staffing needs, major incidents, and business continuity events.

Occasional travel may be required for customer meetings, training, audits, or company events.

#CORP25
Why Join DSI?

At DSI, our people are our greatest asset. We invest in our employees through training, career development, and opportunities for advancement.

Apply today and become part of a company built on integrity, accountability, and results.


DSI Security Services is a drug free employer complies with all applicable laws regarding affirmative action and equal opportunity in all its activities and programs and does not discriminate against anyone protected by law because of age, color, disability, national origin, race, religion, sex, handicap, or status as a veteran or disabled veteran.
DSI Security Services is an equal employment/affirmative action employer. If you need accommodation for any part of the employment process because of a medical condition or disability, please contact Human Resources.

What DSI Security employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply