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Remote Network Operations Center Noc Engineer Jobs in Kansas

MCI Careers

Call Center Supervisor

Wichita, KS · Remote

Serve as a subject matter expert on client-specific operations. * Manage remote team members as ... Superior knowledge of call center tools and technology used to manage KPIs and SLAs * Possess ...

MCI Careers

Call Center Supervisor

Wichita, KS · Remote

$30K - $40K/yr

Serve as a subject matter expert on client-specific operations. * Manage remote team members as ... Minimum of 3-years of total call center experience or 1-year of call center management experience

MCI Careers

Call Center Supervisor

Wichita, KS · Remote

Serve as a subject matter expert on client-specific operations. * Manage remote team members as ... Superior knowledge of call center tools and technology used to manage KPIs and SLAs * Possess ...

SHI

Solutions Engineer - Enterprise

Home, KS · Remote

$160K - $260K/yr

... Center, Cloud, Network, Security, and Services spaces. This position is a remote position required to reside in the Kansas City area to support business needs as determined by SHI management. Role ...

Harris

... operations. Our Outage Management team is dedicated to building resilient, scalable, and mission ... Knowledge of electric utility network data models and concepts. * Understanding of industry ...

Harris

... operations. Our Outage Management team is dedicated to building resilient, scalable, and mission ... Knowledge of electric utility network data models and concepts. * Understanding of industry ...

Naic

Cloud Security Engineer

Kansas City, KS · Remote

$107K - $142K/yr

This role partners closely with Cloud Engineering, DevOps, Compliance, and Risk teams to ensure ... This is a full-time remote position. Residency within a 100-mile radius of the Kansas City officeis ...

MCI Careers

Call Center Team Lead

Wichita, KS · Remote

$15/hr

... center footprint and operations that extend across multiple countries. We deliver Customer ... Manage remote employees as needed. * Serve as a subject matter expert on client-specific operations.

Ascend Learning

Senior Security Engineer

Leawood, KS · On-site +1

$111K - $152K/yr

Headquartered in Burlington, MA, with additional office locations and hybrid and remote workers in ... Assists with the implementation, configuration and operations of various security tools as required

MCI Careers

Call Center Team Lead

Wichita, KS · Remote

... center footprint and operations that extend across multiple countries. We deliver Customer ... Manage remote employees as needed. * Serve as a subject matter expert on client-specific operations.

MCI Careers

Call Center Team Lead

Wichita, KS · Remote

... center footprint and operations that extend across multiple countries. We deliver Customer ... Manage remote employees as needed. * Serve as a subject matter expert on client-specific operations.

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Remote Network Operations Center Noc Engineer information

What is a Remote Network Operations Center NOC engineer?

Remote Network Operations Center (NOC) Engineers are IT professionals responsible for monitoring, maintaining, and troubleshooting an organization's network infrastructure from a remote location. They use specialized tools to detect network issues, respond to outages, and ensure systems run efficiently and securely. NOC Engineers often work in shifts to provide 24/7 coverage, addressing incidents as they arise and escalating problems when necessary. Their role is crucial in minimizing downtime and maintaining optimal network performance for businesses.

What are the key skills and qualifications needed to thrive as a Remote Network Operations Center NOC engineer?

To thrive as a Remote Network Operations Center (NOC) Engineer, you need a solid understanding of networking protocols, troubleshooting, and systems administration, often supported by a degree in IT or related certifications like CompTIA Network+ or Cisco CCNA. Familiarity with network monitoring tools (such as SolarWinds or Nagios), ticketing systems, and remote management platforms is typically required. Strong analytical thinking, attention to detail, and effective communication skills are crucial for quickly identifying and resolving incidents while collaborating remotely with teams. These skills ensure network reliability, fast incident response, and smooth operations for organizations that rely on uninterrupted connectivity.

What are some common challenges faced by Remote Network Operations Center NOC engineers, and how can they be managed effectively?

Remote NOC Engineers often encounter challenges such as troubleshooting complex network issues without physical access to hardware, managing multiple incidents simultaneously, and ensuring clear communication across time zones. To manage these, it's important to develop strong diagnostic and documentation skills, stay organized with incident tracking tools, and maintain proactive communication with on-site teams and clients. Regular training on new technologies and network monitoring tools also helps NOC Engineers adapt quickly to evolving network environments.

What is the difference between Remote Network Operations Center Noc Engineer vs Remote Network Support Specialist?

AspectRemote Network Operations Center Noc EngineerRemote Network Support Specialist
CertificationsCCNA, CompTIA Network+CCNA, CompTIA Network+
Work EnvironmentMonitoring networks, troubleshooting issues in NOCProviding remote support, resolving network problems
Industry UsageTelecom, ISPs, large enterprisesIT service providers, small to medium businesses

The Remote Network Operations Center Noc Engineer and Remote Network Support Specialist roles share similar certifications and work environments, focusing on network troubleshooting and support. However, Noc Engineers typically work in dedicated NOC facilities monitoring multiple networks proactively, while Support Specialists often handle reactive support requests. Both roles are essential in maintaining network stability but differ in scope and daily responsibilities.

What are popular job titles related to Remote Network Operations Center Noc Engineer jobs in Kansas?

For Remote Network Operations Center Noc Engineer jobs in Kansas, the most frequently searched job titles are:

What job categories do people searching Remote Network Operations Center Noc Engineer jobs in Kansas look for?

The top searched job categories for Remote Network Operations Center Noc Engineer jobs in Kansas are:

What cities in Kansas are hiring for Remote Network Operations Center Noc Engineer jobs?

Cities in Kansas with the most Remote Network Operations Center Noc Engineer job openings:

Remote Network Operations Center Noc Engineer jobs near you
Infographic showing various Remote Network Operations Center Noc Engineer job openings in Kansas as of June 2026, with employment types broken down into 1% As Needed, 79% Full Time, 9% Part Time, 1% Temporary, and 10% Contract. Highlights an 48% Physical, 2% Hybrid, and 50% Remote job distribution.

Remote Call Center Representative

MCI Military Recruitment

Junction City, KS • Remote

$14/hr

Full-time

Re-posted 10 days ago

Job description

Overview

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

We are seeking a dedicated and customer-focused Call Center Representative to join our team. In this role, you will be responsible for handling customer inquiries, providing accurate information, resolving issues efficiently, and ensuring a positive customer experience. If you have excellent communication skills, a problem-solving mindset, and the ability to thrive in a high-energy setting, we encourage you to apply.

To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.


Responsibilities

Key Responsibilities:

  • Listen to customers, understand their needs, and resolve customer issues
  • Utilize systems and technology to complete account management tasks
  • Recognize sales opportunity and apply sales skills to upgrade
  • Explain and position the products and processes with customers
  • Appropriately escalate customer dissatisfaction with managerial team
  • Ensure first call resolution through problems solving and effective call handling

Qualifications

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

  • Must be 18 years of age or older
  • High school diploma or equivalent
  • Excellent organizational, written, and oral communication skills
  • The ability to type swiftly and accurately (20+ words a minute)
  • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
  • Basic understanding of Windows operating system
  • Highly reliable with the ability to maintain regular attendance and punctuality
  • The ability to evaluate, troubleshoot, and follow-up on customer issues
  • An aptitude for conflict resolution, problem solving and negotiation
  • Must be customer service oriented (empathetic, responsive, patient, and conscientious)
  • Ability to multi-task, stay focused and self-manage
  • Strong team orientation and customer focus
  • The ability to thrive in a fast-paced environment where change and ambiguity prevalent
  • Excellent interpersonal skills and the ability to build relationships with your team and customers