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Remote Navy Federal Call Center Jobs in Decatur, GA

AMBA

Inside Sales Insurance Specialist

Alpharetta, GA · Remote

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Atlanta, GA · Remote

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Atlanta, GA · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Alpharetta, GA · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Atlanta, GA · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Dunwoody, GA · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Dunwoody, GA · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Dunwoody, GA · Remote

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Alpharetta, GA · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

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Showing results 41-60

All JobsNavy Federal Call Center JobsRemote Navy Federal Call Center JobsRemote Navy Federal Call Center Jobs in Decatur, GA

Remote Navy Federal Call Center information

See Decatur, GA salary details

$10

$17

$24

How much do remote navy federal call center jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for remote navy federal call center in Decatur, GA is $17.49, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $18.80 per hour, depending on experience, location, and employer.

What skills and qualifications are needed to thrive as a remote Navy Federal Call Center representative?

To thrive as a Remote Navy Federal Call Center Representative, you need strong customer service skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with call center software, CRM systems, and secure communication platforms is often required. Outstanding communication, patience, and active listening help representatives resolve member inquiries effectively and maintain a positive experience. These skills are crucial for ensuring member satisfaction, upholding service standards, and efficiently addressing a high volume of calls in a remote environment.

What is the difference between Remote Navy Federal Call Center vs Remote Customer Service Representative?

AspectRemote Navy Federal Call CenterRemote Customer Service Representative
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentCall center setting, primarily inbound callsHome-based or office, handling inbound and outbound customer inquiries
Employer & IndustryNavy Federal Credit Union, financial servicesVarious industries, including finance, retail, tech
Search & Comparison IntentJobs at Navy Federal, remote call center rolesRemote customer service jobs across industries

The Remote Navy Federal Call Center role focuses on handling customer inquiries for Navy Federal Credit Union, often requiring specific financial knowledge. In contrast, Remote Customer Service Representatives work across multiple industries, providing general support. Both roles typically require similar credentials and offer remote work environments, but they differ in employer focus and industry specialization.

What is a remote Navy Federal Call Center representative?

A Remote Navy Federal Call Center job involves working from home to assist Navy Federal Credit Union members with their banking needs over the phone, via chat, or email. Employees in this role typically handle inquiries about accounts, loans, credit cards, and other financial products, as well as provide support for technical issues and resolve member concerns. The position requires strong communication skills, a customer service mindset, and the ability to use digital tools and systems securely. Training is usually provided remotely, and employees must have a reliable internet connection and a quiet workspace.

What are common challenges faced by remote Navy Federal Call Center representatives, and how can they be managed?

Working remotely as a Navy Federal Call Center representative can present challenges such as staying engaged without in-person supervision, managing high call volumes, and maintaining effective communication with both members and team members. To successfully navigate these challenges, it's important to establish a structured daily routine, leverage available collaboration tools to stay connected with your team, and actively participate in regular virtual meetings. Additionally, taking advantage of training resources and seeking feedback can help you continuously improve your member service skills and adapt to the remote work environment.
What are popular job titles related to Remote Navy Federal Call Center jobs in Decatur, GA? For Remote Navy Federal Call Center jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Remote Navy Federal Call Center jobs in Decatur, GA look for? The top searched job categories for Remote Navy Federal Call Center jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Remote Navy Federal Call Center jobs? Cities near Decatur, GA with the most Remote Navy Federal Call Center job openings:
Remote Navy Federal Call Center jobs near you
Infographic showing various Remote Navy Federal Call Center job openings in Decatur, GA as of August 2026, with employment types broken down into 82% Full Time, 14% Part Time, and 4% Contract. Highlights an 21% In-person, and 79% Remote job distribution, with an average salary of $36,375 per year, or $17.5 per hour.

1st Party Collection Specialists-ATL

SEQUIUM ASSET SOLUTIONS LLC

Atlanta, GA • On-site, Remote

$17.50 - $23.75/hr

Other

Retirement, PTO

Re-posted 9 days ago

Job description

Description

1st Party Collections Specialist - Paid Training + Bonus Opportunity

Location: Atlanta (Vinings), GA

Schedule: Mon/Tues 8am-7pm & Wed/Thurs/Fri 8am-5pm

Remote Opportunity: Eligible for remote work within 60 days


At Sequium Asset Solutions, we're redefining what it means to be a leader in the debt collection industry. Through innovation, technology, and a people-first culture, we deliver best-in-class service and results for our clients. Our success is driven by four core values: Leadership, Training, Rewards, and Technology. At Sequium, we don't wait for the future we create it.


Why Join Sequium?

We believe in rewarding performance and investing in our people. When you join our team, you'll receive:


$17-$20/hour + monthly bonus opportunities

Paid training program

Comprehensive benefits package

Paid time off

401(k) with company support

Employee referral program

Tuition reimbursement

Remote work opportunity within 60 days

A supportive, growth-focused work environment


What You'll Do

As a 1st Party Collections Specialist, you will leverage your call center experience to manage accounts and negotiate repayment solutions directly on behalf of original creditors.


Contact customers regarding past-due accounts

Negotiate repayment plans and resolve outstanding balances

Handle inbound and outbound calls professionally

Resolve account disputes and provide solutions

Analyze account histories to determine next steps

Maintain accurate records and documentation


What We're Looking For

Minimum 2 years of 1st-party collections or call center experience

Strong communication and negotiation skills

Detail-oriented with a problem-solving mindset

Ability to manage multiple accounts effectively

Bilingual Spanish skills are a plus


Work Environment

Professional, respectful, and team-oriented culture

Opportunities for advancement and career growth

Performance-driven rewards and recognition


We don't just hire employees we invest in careers.If you're motivated, goal-driven, and ready to be part of a company that values your success we want to hear from you.Employment contingent upon successful background check and drug screeningEqual Opportunity Employer (EOE M/F/V/D)
Sequium Asset Solutions logo

About Sequium Asset Solutions

Sourced by ZipRecruiter

Sequium Asset Solutions provides first party collection services that are specific to the needs of each organization. Our call center is staffed with highly-trained professionals who understand the value and fragility of reputation and the responsibility of acting as an extension of each company. We regularly train our staff on all applicable rules and regulations that govern the collection of debt to remain compliant with evolving rules and regulations. We maintain a consumer-centric approach that drives improved engagement and customer satisfaction. We deliver exceptional customer service for consumers and increased portfolio performance for creditors through the combination of our highly trained team and our state-of-the-art technology. Our digital strategy allows us to be nimble and scalable to the timely needs of our clients. We work within each client’s unique parameters to drastically increase compliance while reducing overhead, improving operational efficiency, and optimizing revenue flow.

Industry

Collection agencies

Company size

501 - 1,000 Employees

Headquarters location

Marietta, GA, US

Year founded

2016

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