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Remote Navy Federal Call Center Jobs in Decatur, GA

Ryder

Call Center Representative

Alpharetta, GA · Remote

$18/hr

... Remote Training - Start date: September 14, 2026 Prefer those with prior call center experience ... Essential Functions * CUSTOMER SERVICE: Assist customers who are experiencing a vehicle breakdown ...

Ryder

Call Center Representative 1 - Remote

Atlanta, GA · Remote

$18/hr

... Remote Training - Start date: September 14, 2026 Prefer those with prior call center experience Essential Functions * CUSTOMER SERVICE: Assist customers who are experiencing a vehicle breakdown ...

Pitch Health Solutions

Transfer Agent

Atlanta, GA · Remote

Pitch Perfect Solutions is hiring experienced Transfer Agents to join our high-performing remote ... Prior call center or transfer agent experience is strongly preferred. * Professional, reliable, and ...

Prestige Staffing

Care Coordinator 2 (Remote)

Atlanta, GA · Remote

$16 - $21/hr

We are searching for candidates who have worked in a medical call center environment who know ... This remote position involves conducting intake interviews, connecting members with healthcare and ...

Liveops

Remote Customer Service Representative

Smyrna, GA · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose ...

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All JobsNavy Federal Call Center JobsRemote Navy Federal Call Center JobsRemote Navy Federal Call Center Jobs in Decatur, GA

Remote Navy Federal Call Center information

See Decatur, GA salary details

$10

$17

$24

How much do remote navy federal call center jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for remote navy federal call center in Decatur, GA is $17.49, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $18.80 per hour, depending on experience, location, and employer.

What skills and qualifications are needed to thrive as a remote Navy Federal Call Center representative?

To thrive as a Remote Navy Federal Call Center Representative, you need strong customer service skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with call center software, CRM systems, and secure communication platforms is often required. Outstanding communication, patience, and active listening help representatives resolve member inquiries effectively and maintain a positive experience. These skills are crucial for ensuring member satisfaction, upholding service standards, and efficiently addressing a high volume of calls in a remote environment.

What is the difference between Remote Navy Federal Call Center vs Remote Customer Service Representative?

AspectRemote Navy Federal Call CenterRemote Customer Service Representative
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentCall center setting, primarily inbound callsHome-based or office, handling inbound and outbound customer inquiries
Employer & IndustryNavy Federal Credit Union, financial servicesVarious industries, including finance, retail, tech
Search & Comparison IntentJobs at Navy Federal, remote call center rolesRemote customer service jobs across industries

The Remote Navy Federal Call Center role focuses on handling customer inquiries for Navy Federal Credit Union, often requiring specific financial knowledge. In contrast, Remote Customer Service Representatives work across multiple industries, providing general support. Both roles typically require similar credentials and offer remote work environments, but they differ in employer focus and industry specialization.

What is a remote Navy Federal Call Center representative?

A Remote Navy Federal Call Center job involves working from home to assist Navy Federal Credit Union members with their banking needs over the phone, via chat, or email. Employees in this role typically handle inquiries about accounts, loans, credit cards, and other financial products, as well as provide support for technical issues and resolve member concerns. The position requires strong communication skills, a customer service mindset, and the ability to use digital tools and systems securely. Training is usually provided remotely, and employees must have a reliable internet connection and a quiet workspace.

What are common challenges faced by remote Navy Federal Call Center representatives, and how can they be managed?

Working remotely as a Navy Federal Call Center representative can present challenges such as staying engaged without in-person supervision, managing high call volumes, and maintaining effective communication with both members and team members. To successfully navigate these challenges, it's important to establish a structured daily routine, leverage available collaboration tools to stay connected with your team, and actively participate in regular virtual meetings. Additionally, taking advantage of training resources and seeking feedback can help you continuously improve your member service skills and adapt to the remote work environment.
What are popular job titles related to Remote Navy Federal Call Center jobs in Decatur, GA? For Remote Navy Federal Call Center jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Remote Navy Federal Call Center jobs in Decatur, GA look for? The top searched job categories for Remote Navy Federal Call Center jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Remote Navy Federal Call Center jobs? Cities near Decatur, GA with the most Remote Navy Federal Call Center job openings:
Remote Navy Federal Call Center jobs near you
Infographic showing various Remote Navy Federal Call Center job openings in Decatur, GA as of August 2026, with employment types broken down into 82% Full Time, 14% Part Time, and 4% Contract. Highlights an 21% In-person, and 79% Remote job distribution, with an average salary of $36,375 per year, or $17.5 per hour.

Call Center Representative

InfoCision - Work at Home

Atlanta, GA • Remote

$9 - $13/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 11 days ago

InfoCision rating

3.0

Company rating: 3.0 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

71st of 71 rated call and contact centers

Job description

Ready to Build a Career from Home?

Looking for a remote job that offers flexibility, weekly pay, and a supportive team? We're expanding and hiring enthusiastic Remote Call Center Representatives to assist customers for a variety of exciting client programs.

Every day is different. You'll answer inbound calls, make outbound calls, help solve customer concerns, and create positive experiences—all from the comfort of your home.

Why You'll Love Working with Us

  • Work 100% remotely
  • Paid training provided
  • Weekly pay
  • Access part of your earned wages before payday
  • Flexible scheduling with day, evening, and shifts available until 2:00 AM EST
  • Employee recognition and rewards
  • Opportunities for advancement as we continue to grow
  • Friendly, supportive leadership and coaching

What You'll Be Doing

  • Handle inbound and outbound customer calls.
  • Deliver friendly, professional customer service.
  • Follow client guidelines and call procedures.
  • Enter accurate information into company systems.
  • Resolve customer questions and concerns.
  • Meet quality and performance standards.

We're Looking for People Who

  • Enjoy talking with people and helping others.
  • Communicate clearly and professionally.
  • Are dependable and self-motivated.
  • Can work independently in a remote environment.
  • Can comfortably navigate a computer while speaking with customers.

Remote Work Requirements- Candidates must provide their own:

  • Windows PC or laptop with at least 8 GB of RAM (No MacBook or Chromebook)
  • Dual monitors
  • Webcam
  • USB Headset
  • Wired mouse
  • Reliable high-speed internet with a hard-wired connection.
  • A quiet, distraction-free workspace

Whether you're an experienced call center professional or looking for your next work-from-home opportunity, we'd love to meet you.

Apply today and discover why our team enjoys the flexibility, support, and opportunities that come with working remotely.

Company Description

As a leading provider of call center solutions, InfoCision specializes in political, Christian and nonprofit fundraising, sales and customer care. We focus on quality assurance and regulatory compliance and pride ourselves on providing every client with the highest possible return on investment. Since 1982, we have provided the highest quality inbound and outbound tele services to some of the world's leading organizations.

What InfoCision employees say

Pay

Hours and flexibility

Workplace

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