You'll collaborate with cross-functional teams and guide customers through successful system ... Harris Computer Corporation provides turnkey software solutions and services to the utility, public ...
You'll collaborate with cross-functional teams and guide customers through successful system ... Harris Computer Corporation provides turnkey software solutions and services to the utility, public ...
You'll collaborate with cross-functional teams and guide customers through successful system ... Harris Computer Corporation provides turnkey software solutions and services to the utility, public ...
You'll collaborate with cross-functional teams and guide customers through successful system ... Harris Computer Corporation provides turnkey software solutions and services to the utility, public ...
You'll collaborate with cross-functional teams and guide customers through successful system ... Harris Computer Corporation provides turnkey software solutions and services to the utility, public ...
You'll collaborate with cross-functional teams and guide customers through successful system ... Harris Computer Corporation provides turnkey software solutions and services to the utility, public ...
You'll collaborate with cross-functional teams and guide customers through successful system ... Harris Computer Corporation provides turnkey software solutions and services to the utility, public ...
You'll collaborate with cross-functional teams and guide customers through successful system ... Harris Computer Corporation provides turnkey software solutions and services to the utility, public ...
(Remote) IMPLEMENTATION CONSULTANT (BILINGUAL FR/EN) - HEALTHCARE / EHR
L'ancienne-lorette, QC · Remote
You'll collaborate with cross-functional teams and guide customers through successful system ... Harris Computer Corporation provides turnkey software solutions and services to the utility, public ...
(Remote) IMPLEMENTATION CONSULTANT (BILINGUAL FR/EN) - HEALTHCARE / EHR
L'ancienne-lorette, QC · Remote
You'll collaborate with cross-functional teams and guide customers through successful system ... Harris Computer Corporation provides turnkey software solutions and services to the utility, public ...
You'll collaborate with cross-functional teams and guide customers through successful system ... Harris Computer Corporation provides turnkey software solutions and services to the utility, public ...
You'll collaborate with cross-functional teams and guide customers through successful system ... Harris Computer Corporation provides turnkey software solutions and services to the utility, public ...
You'll collaborate with cross-functional teams and guide customers through successful system ... Harris Computer Corporation provides turnkey software solutions and services to the utility, public ...
You'll collaborate with cross-functional teams and guide customers through successful system ... Harris Computer Corporation provides turnkey software solutions and services to the utility, public ...
You'll collaborate with cross-functional teams and guide customers through successful system ... Harris Computer Corporation provides turnkey software solutions and services to the utility, public ...
You'll collaborate with cross-functional teams and guide customers through successful system ... Harris Computer Corporation provides turnkey software solutions and services to the utility, public ...
You'll collaborate with cross-functional teams and guide customers through successful system ... Harris Computer Corporation provides turnkey software solutions and services to the utility, public ...
You'll collaborate with cross-functional teams and guide customers through successful system ... Harris Computer Corporation provides turnkey software solutions and services to the utility, public ...
You'll collaborate with cross-functional teams and guide customers through successful system ... Harris Computer Corporation provides turnkey software solutions and services to the utility, public ...
You'll collaborate with cross-functional teams and guide customers through successful system ... Harris Computer Corporation provides turnkey software solutions and services to the utility, public ...
You'll collaborate with cross-functional teams and guide customers through successful system ... Harris Computer Corporation provides turnkey software solutions and services to the utility, public ...
You'll collaborate with cross-functional teams and guide customers through successful system ... Harris Computer Corporation provides turnkey software solutions and services to the utility, public ...
You'll collaborate with cross-functional teams and guide customers through successful system ... Harris Computer Corporation provides turnkey software solutions and services to the utility, public ...
You'll collaborate with cross-functional teams and guide customers through successful system ... Harris Computer Corporation provides turnkey software solutions and services to the utility, public ...
(Remote) IMPLEMENTATION CONSULTANT (BILINGUAL FR/EN) - HEALTHCARE / EHR
L'ancienne-lorette, QC · Remote
You'll collaborate with cross-functional teams and guide customers through successful system ... Harris Computer Corporation provides turnkey software solutions and services to the utility, public ...
(Remote) IMPLEMENTATION CONSULTANT (BILINGUAL FR/EN) - HEALTHCARE / EHR
L'ancienne-lorette, QC · Remote
You'll collaborate with cross-functional teams and guide customers through successful system ... Harris Computer Corporation provides turnkey software solutions and services to the utility, public ...
You'll collaborate with cross-functional teams and guide customers through successful system ... Harris Computer Corporation provides turnkey software solutions and services to the utility, public ...
You'll collaborate with cross-functional teams and guide customers through successful system ... Harris Computer Corporation provides turnkey software solutions and services to the utility, public ...
You'll collaborate with cross-functional teams and guide customers through successful system ... Harris Computer Corporation provides turnkey software solutions and services to the utility, public ...
You'll collaborate with cross-functional teams and guide customers through successful system ... Harris Computer Corporation provides turnkey software solutions and services to the utility, public ...
You'll collaborate with cross-functional teams and guide customers through successful system ... Harris Computer Corporation provides turnkey software solutions and services to the utility, public ...
You'll collaborate with cross-functional teams and guide customers through successful system ... Harris Computer Corporation provides turnkey software solutions and services to the utility, public ...
You'll collaborate with cross-functional teams and guide customers through successful system ... Harris Computer Corporation provides turnkey software solutions and services to the utility, public ...
You'll collaborate with cross-functional teams and guide customers through successful system ... Harris Computer Corporation provides turnkey software solutions and services to the utility, public ...
You'll collaborate with cross-functional teams and guide customers through successful system ... Harris Computer Corporation provides turnkey software solutions and services to the utility, public ...
You'll collaborate with cross-functional teams and guide customers through successful system ... Harris Computer Corporation provides turnkey software solutions and services to the utility, public ...
You'll collaborate with cross-functional teams and guide customers through successful system ... Harris Computer Corporation provides turnkey software solutions and services to the utility, public ...
You'll collaborate with cross-functional teams and guide customers through successful system ... Harris Computer Corporation provides turnkey software solutions and services to the utility, public ...
... Service department located in Chicoutimi/Jonquiere area and will be entirely remote. In this role ... customer sites OR 1 years of mechanical or electrical experience * Bilingualism in French and ...
... Service department located in Chicoutimi/Jonquiere area and will be entirely remote. In this role ... customer sites OR 1 years of mechanical or electrical experience * Bilingualism in French and ...
Remote Multilingual Customer Service information
What are the key skills and qualifications needed to thrive as a Remote Multilingual Customer Service representative, and why are they important?
To thrive as a Remote Multilingual Customer Service representative, you need fluency in multiple languages, strong problem-solving abilities, and a background in customer support or a related field. Familiarity with CRM platforms, helpdesk software, and communication tools like Zendesk or Salesforce is typically required. Exceptional active listening, cultural sensitivity, and clear written and verbal communication skills help you stand out in this role. These competencies ensure effective support for diverse customers, enhance satisfaction, and contribute to a company's global reputation.
How do remote multilingual customer service representatives typically handle communication challenges across different languages and time zones?
Remote multilingual customer service representatives often use a combination of translation tools, language training, and clear documentation to effectively communicate with customers from diverse linguistic backgrounds. They must be adaptable to various time zones, which may require flexible scheduling or shift work. Collaboration with team members and supervisors is usually facilitated through virtual meetings and shared online platforms, ensuring smooth workflow and knowledge sharing. This environment fosters strong communication skills and can open pathways to leadership or quality assurance roles within customer service teams.
What is the difference between Remote Multilingual Customer Service vs Remote Customer Support?
| Aspect | Remote Multilingual Customer Service | Remote Customer Support |
|---|---|---|
| Required Credentials | High school diploma or equivalent; language proficiency certifications | High school diploma or equivalent; technical or product knowledge often preferred |
| Work Environment | Home-based, online communication with customers in multiple languages | Home-based, online or phone support for general customer inquiries |
| Employer & Industry Usage | Retail, tech, travel, and service industries with international clients | Retail, tech, telecom, and service sectors serving local and national customers |
Remote Multilingual Customer Service involves assisting international customers in multiple languages, often requiring language certifications. Remote Customer Support typically focuses on resolving product or service issues in a single language. Both roles are home-based and essential for customer satisfaction, but the multilingual aspect broadens the scope of communication and client base.
What is a Remote Multilingual Customer Service job?
A Remote Multilingual Customer Service job involves assisting customers from various regions and backgrounds in multiple languages, all while working from a remote location. Employees in this role handle inquiries, provide support, and resolve issues via phone, email, chat, or other digital channels. These positions require strong communication skills in two or more languages and the ability to adapt to different cultural expectations. Remote Multilingual Customer Service representatives are essential for companies that serve global markets, as they help bridge language barriers and deliver high-quality support.
What are popular job titles related to Remote Multilingual Customer Service jobs in Quebec? For Remote Multilingual Customer Service jobs in Quebec, the most frequently searched job titles are:
What job categories do people searching Remote Multilingual Customer Service jobs in Quebec look for? The top searched job categories for Remote Multilingual Customer Service jobs in Quebec are:
What cities in Quebec are hiring for Remote Multilingual Customer Service jobs? Cities in Quebec with the most Remote Multilingual Customer Service job openings:
Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted 18 days ago
Harris Computer rating
8.5
Based on 10 frontline employees who took The Breakroom Quiz
68th of 209 rated software companies
Job description
Arc Health, a division of Harris, is seeking an Implementation Consultant (bilingual Fr/en) - Healthcare / EHR who is bilingual and will help deliver next-generation EHR solutions to healthcare organizations.
In this role, you will work directly with clients to configure, implement, and optimize workflows, playing a key part in improving patient care through technology. You'll collaborate with cross-functional teams and guide customers through successful system adoption.
Why Join Harris Arc Health?
- Work on modern EHR implementations that directly impact patient outcomes
- High-visibility role with meaningful client interaction
- Opportunity to build deep expertise in healthcare technology and workflows
- Dynamic environment with a mix of remote work and client engagement
If you're passionate about improving healthcare through technology, we'd love to hear from you.
This remote role welcomes candidates anywhere in Canada and the US. This role requires up to 50% during key project phases.
Salary:
85K - 100K CAD
What your impact will be:
- Gather and document client workflow and business requirements
- Configure and implement EHR solutions tailored to customer needs
- Analyze client processes and recommend workflow improvements and system optimizations
- Deliver end-user training and develop supporting documentation and guides
- Manage project issues and escalations, ensuring timely resolution
- Collaborate with cross-functional teams to meet project milestones and deliverables
- Support change requests, including impact analysis and effort estimation
- Track implementation activities and issues using CRM and project tools
- Contribute to successful project delivery aligned with timelines and performance goals
What we are looking for:
- Bilingual (French & English) - required to support clients in Quebec and internationally
- Experience implementing or supporting EHR/EMR or healthcare IT systems
- Ability to travel up to 50% during key project phases
- Strong communication and presentation skills, with the ability to simplify complex concepts
- Proven ability to manage multiple priorities in fast-paced, client-facing environments
- Self-driven and resourceful problem solver
- Experience with tools such as Smartsheet, Confluence, JIRA, CRM systems
- Proficiency with Microsoft Office (Excel, Word, PowerPoint)
- Bachelor's or technical degree in a clinical or relevant field preferred
What would make you stand out:
- Experience with Quebec healthcare workflows
- Hands-on experience implementing EHR/EMR systems
- Strong understanding of hospital operations and clinical processes
- Ability to translate clinical workflows into system configuration
What we can offer:
- 3 weeks' vacation and 5 personal days
- Comprehensive Medical, Dental, and Vision benefits starting from your first day of employment
- Employee stock ownership and RRSP/401k matching programs
- Lifestyle rewards
- Remote work and more!
About N. Harris:
N. Harris Computer Corporation is one of the largest and most established software companies in Canada. With over 25 years of experience, N. Harris Computer Corporation provides turnkey software solutions and services to the utility, public sector, and healthcare industries throughout North America.
About Harris:
Harris is a leading provider of mission critical software to the public sector in North America. As a wholly owned subsidiary of Constellation Software Inc. ("CSI", symbol CSU on the TSX), Harris has become the cornerstone for CSI's investment in utility, local government, school districts, public safety, and healthcare software verticals. Our success has been realized through investments in our proprietary software and market expertise. This focus, combined with acquiring businesses that build upon or complement our offerings, has helped drive our success. Harris will continue to growth through reinvestment - both in the people and products that we offer and making investments in acquiring new businesses.
#LI-remote
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Harris Arc Health est a la recherche d'un(e) consultant(e) en mise en uvre bilingue pour soutenir le deploiement de ses solutions de dossiers medicaux electroniques (DME) de nouvelle generation aupres d'organisations de sante.
Dans ce role, vous travaillerez directement avec les clients afin de configurer, mettre en uvre et optimiser leurs flux de travail, contribuant ainsi concretement a l'amelioration des soins aux patients grace a la technologie. Vous collaborerez avec diverses equipes et accompagnerez les clients vers une adoption reussie des solutions.
Pourquoi joindre Harris Arc Health?
- Participer a des projets DME modernes ayant un impact reel sur les soins aux patients
- Occuper un role cle avec une forte interaction client
- Developper une expertise approfondie en technologies et processus cliniques
- Environnement dynamique combinant travail a distance et interventions chez les clients
- Avantages competitifs : vacances genereuses, assurances sante, dentaire et autres couvertures
Votre role et impact
- Recueillir et documenter les besoins d'affaires et les flux de travail des clients
- Configurer et mettre en uvre des solutions DME adaptees aux besoins des clients
- Analyser les processus existants et recommander des ameliorations et optimisations
- Offrir des formations aux utilisateurs et developper la documentation associee
- Gerer les enjeux et escalades en assurant leur resolution rapide
- Collaborer avec des equipes multidisciplinaires pour respecter les echeanciers
- Evaluer les demandes de changement (impacts, efforts, planification)
- Suivre les activites de projet et les incidents via les outils CRM (gestion de la relation client)
- Contribuer a la livraison reussie des projets selon les objectifs etablis
Profil recherche
- Bilinguisme (francais et anglais) requis pour soutenir des clients au Quebec et a l'international
- Experience en mise en uvre ou en soutien de systemes DME/DSI (dossier sante informatique) ou TI en sante
- Disponibilite pour voyager jusqu'a 50 % du temps lors des phases cles
- Excellentes habiletes de communication et capacite a vulgariser des concepts complexes
- Capacite a gerer plusieurs priorites dans un environnement dynamique
- Autonomie, initiative et approche orientee solutions
- Experience avec des outils comme Smartsheet, Confluence, JIRA ou CRM
- Bonne maitrise de la suite Microsoft Office
- Baccalaureat ou technique dans un domaine clinique ou un domaine pertinent (un atout)
Atouts importants
- Experience avec les flux de travail du systeme de sante quebecois
- Experience concrete en mise en oeuvre de solutions DME/DSI
- Bonne comprehension des operations hospitalieres et des processus cliniques
- Capacite a traduire des besoins cliniques en configurations systeme
Vous souhaitez contribuer a transformer les soins de sante grace a la technologie ? Nous serions ravis d'en apprendre davantage sur vous.
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About Harris Computer Systems
Sourced by ZipRecruiter
Harris Computer Systems, based in Ottawa, ON, CA, is an established player in the field of public sector software technology. Since its inception in 1976, the company has been striving to make clients' operations more efficient through reliable, practical, and flexible software solutions. Its extensive portfolio primarily serves utility, healthcare, public sector, and educational institutions, contributing to the betterment of public services through technology. Harris strongly believes in the value of forward-thinking technology and the power it has to drive progress for the public sector. This methodology is entirely in line with their mission to ensure customer success by providing reliable, practical, and robust software solutions.
Industry
Accounting services
Company size
1,001 - 5,000 Employees
Headquarters location
Ottawa, ON, CA