ZipRecruiter

Log In

2

Remote Msp Jobs in Delaware (NOW HIRING)

cookboardman

Senior Systems Engineer

Wilmington, DE · Remote

$101K - $138K/yr

End-user support (Desk Side / Remote Support) * Microsoft 365 administration and security ... Lead, coach, and develop MSP staff. * Create training paths and technical standards so the team can ...

cookboardman

Senior Systems Engineer

Wilmington, DE · Remote

$101K - $138K/yr

End-user support (Desk Side / Remote Support) * Microsoft 365 administration and security ... Lead, coach, and develop MSP staff. * Create training paths and technical standards so the team can ...

Hays

Client Manager

Dover, DE · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... MSP) program supporting manufacturing and professional skill sets across multiple sites. This role ... Our culture is grounded in collaboration and inclusivity; we offer remote, hybrid and office ...

All JobsMsp JobsRemote Msp JobsRemote Msp Jobs in Delaware

Remote Msp information

See Delaware salary details

$24.9K

$192.4K

$310.8K

How much do remote msp jobs pay per year?

As of Aug 16, 2026, the average yearly pay for remote msp in Delaware is $192,434.00, according to ZipRecruiter salary data. Most workers in this role earn between $153,000.00 and $226,700.00 per year, depending on experience, location, and employer.

What is a Remote MSP?

A Remote MSP (Managed Service Provider) job involves managing and supporting IT services for businesses from a remote location. Responsibilities often include monitoring networks, providing cybersecurity, troubleshooting technical issues, and maintaining cloud or on-premises infrastructure. Remote MSP professionals work with multiple clients, ensuring their IT systems run smoothly and securely. This role typically requires strong problem-solving skills, knowledge of IT management tools, and experience with remote troubleshooting.

What skills and qualifications are needed to thrive as a Remote MSP?

To thrive as a Remote MSP (Managed Service Provider), you need strong technical skills in IT support, network administration, and cybersecurity, typically backed by relevant certifications like CompTIA A+, Network+, or Microsoft Certified Professional. Experience with remote monitoring and management (RMM) tools, ticketing systems, and cloud platforms is commonly required. Outstanding problem-solving abilities, effective communication, and self-motivation are valuable soft skills in this position. These competencies ensure efficient remote service delivery, proactive issue resolution, and high client satisfaction in a virtual work environment.

What does a Remote MSP do?

Remote MSP professionals typically handle a variety of daily tasks, such as monitoring client networks, responding to helpdesk tickets, conducting routine system maintenance, and troubleshooting technical issues. They often collaborate virtually with clients and internal teams to resolve incidents quickly and efficiently. One common challenge is efficiently prioritizing and managing multiple client requests while maintaining clear communication across remote channels. Adaptability and strong time management are key to balancing proactive service delivery with reactive problem-solving in this dynamic role.

What are the most commonly searched types of Msp jobs in Delaware?

The most popular types of Msp jobs in Delaware are:

What are popular job titles related to Remote Msp jobs in Delaware?

For Remote Msp jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Remote Msp jobs in Delaware look for?

The top searched job categories for Remote Msp jobs in Delaware are:

What cities in Delaware are hiring for Remote Msp jobs?

Cities in Delaware with the most Remote Msp job openings:

Remote Msp jobs near you
Infographic showing various Remote Msp job openings in Delaware as of August 2026, with employment types broken down into 87% Full Time, 10% Part Time, and 3% Contract. Highlights an 3% Hybrid, and 97% Remote job distribution, with an average salary of $192,434 per year, or $92.5 per hour.

Senior Systems Engineer

cookboardman

Wilmington, DE • Remote

$101K - $138K/yr

Full-time

Posted 13 days ago

Job description

The Senior Systems Engineer is responsible for the execution of the strategic vision for our MS area. You will help to identify new opportunities that create value for the company and are aligned with our vision.

Job Functions

  • Define and continuously improve the service delivery model (SLA design, escalation paths, workflows, documentation standards).
  • Manage MS P&L performance, including margins, labor utilization, and recurring revenue targets.
  • Partner with leadership to set quarterly goals and operational KPIs.
Service Delivery & Operations
  • Ensure consistent, high-quality execution of core MS:
    • End-user support (Desk Side / Remote Support)
    • Microsoft 365 administration and security
    • Endpoint protection / patching / monitoring
    • Backup & disaster recovery
    • Network management (firewalls, switching, Wi-Fi)
  • Implement and maintain MS best practices for ticketing, documentation, change management, and incident response.
  • Lead tool standardization across security stack, backup, and remote access.
Customer Success & Account Management
  • Serve as escalation point for high-impact incidents and customer issues.
  • Conduct onboarding/offboarding for new managed services clients, including discovery and baseline documentation.
  • Proactively identify risks, improvement opportunities, and upsell paths aligned to customer outcomes.
Technical Leadership (Hands-On as Needed)
  • Provide escalation support when required.
  • Guide technical standards for:
    • Networking design and implementation
    • Microsoft 365
    • Security controls (MFA, conditional access, endpoint protection, DNS filtering)
    • Backup/DR configurations and testing
  • Support project-to-managed handoff for completed cabling/security/AV installs to ensure ongoing service continuity.
Team Leadership & Development
  • Lead, coach, and develop MSP staff.
  • Create training paths and technical standards so the team can scale effectively.
  • Participate in hiring decisions and performance management for MS roles.
Sales Enablement & Growth Support
  • Partner with sales and leadership to scope new opportunities and build proposals.
  • Support estimating and packaging for managed services bundles (per-user, per-device, hybrid models).
  • Assist with cross-selling where MS creates added value (e.g., cybersecurity upgrades network refresh, camera/VMS support, AV monitoring).
Minimum Qualifications
  • Experience in a small MSP or small integrator environment (structured cabling, security, AV)
  • Familiarity with common MSP tooling (examples): ConnectWise, Autotask, HaloPSA, Datto, NinjaOne, Kaseya, Huntress, SentinelOne, Sophos, Fortinet, Meraki, Ubiquiti
  • Knowledge of premise security systems (access control, cameras/VMS) and/or AV support models
  • Certifications (preferred): Network+, Security+, Microsoft, Fortinet NSE, Cisco, ITIL, etc.
Knowledge, Skills and Abilities
  • 5+ years in IT support / systems / network administration, including managed services experience
  • 1+ years leading a team OR demonstrated ownership of service delivery operations
  • Strong working knowledge of:
    • Microsoft 365
    • Business networking (firewalls, switching, VLANs, Wi-Fi)
    • Endpoint management, patching, and remote support tools
    • Backup/DR concepts and execution
    • Cybersecurity fundamentals (MFA, EDR, phishing protection, least privilege)
  • Strong customer communication and escalation management skills
  • Ability to document processes, improve systems, and drive consistency
Physical Demands
While performing the duties of this position, the Senior Systems Engineer is frequently required to sit for extended periods of time; talk; hear; listen and use hands, arms and fingers. This position also requires the ability to travel for customer meetings and jobsite walk-thru. During site visits, you may be required to wear PPE (safety glasses, hard hats, safety shoes, gloves and hearing protection).
 
Work Environment
May be exposed to variable weather conditions. Other conditions may include proximity to forklifts or other heavy machinery and using various tools and hardware. Worker is subject to frequent heavy lifting.
 
Qualification Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Apply