ZipRecruiter

Log In

2

Remote Msp Help Desk Jobs in Utah (NOW HIRING)

Liberty Mutual

Remote Inside Sales Representative

Logan, UT · On-site +1

$45K - $100K/yr

... helping others truly make an impact. As an Inside Sales Representative at Liberty Mutual, you'll ... dedicated desk and wired (cable, fiber of DSL service) high-speed internet connection with a ...

Liberty Mutual

Remote Inside Sales Representative

Ogden, UT · On-site +1

$55K - $75K/yr

... helping others truly make an impact. As an Inside Sales Representative at Liberty Mutual, you'll ... dedicated desk and wired (cable, fiber of DSL service) high-speed internet connection with a ...

Liberty Mutual

Remote Inside Sales Representative

Provo, UT · On-site +1

$55K - $75K/yr

... helping others truly make an impact. As an Inside Sales Representative at Liberty Mutual, you'll ... dedicated desk and wired (cable, fiber of DSL service) high-speed internet connection with a ...

Liberty Mutual

Remote Inside Sales Representative

Logan, UT · On-site +1

$45K - $100K/yr

... helping others truly make an impact. As an Inside Sales Representative at Liberty Mutual, you'll ... dedicated desk and wired (cable, fiber of DSL service) high-speed internet connection with a ...

previous pagenext page

Showing results 21-40

All JobsMsp Help Desk JobsRemote Msp Help Desk JobsRemote Msp Help Desk Jobs in Utah

Remote Msp Help Desk information

What are some common challenges faced by remote MSP Help Desk technicians and how can they be effectively managed?

Remote MSP Help Desk technicians often encounter challenges such as troubleshooting complex technical issues without onsite access, managing multiple client requests simultaneously, and maintaining clear communication across different time zones. To manage these challenges, it's important to utilize robust remote support tools, prioritize tickets efficiently, and establish strong written and verbal communication practices. Regular team check-ins and knowledge-sharing sessions also help technicians stay updated on best practices and new technologies, fostering a collaborative and supportive remote work environment.

What is a remote MSP Help Desk?

A Remote MSP (Managed Service Provider) Help Desk is a support service that assists businesses and their employees with IT-related issues from a remote location. These services typically include troubleshooting hardware and software problems, managing network connectivity, resolving user access issues, and providing general technical support. By operating remotely, MSP Help Desks can offer quick response times, 24/7 support, and scalable solutions to help organizations maintain smooth IT operations without the need for in-house support staff.

What are the key skills and qualifications needed to thrive as a remote MSP Help Desk technician?

To thrive as a Remote MSP Help Desk technician, you need strong troubleshooting skills, a solid understanding of networking, operating systems, and commonly supported software, typically backed by a relevant IT degree or certifications like CompTIA A+ or Microsoft certifications. Familiarity with remote monitoring and management (RMM) tools, ticketing systems such as ConnectWise or ServiceNow, and remote desktop applications is crucial. Outstanding communication, patience, and time management are vital soft skills for effectively assisting users and prioritizing support requests. These skills and qualities ensure efficient problem resolution, high client satisfaction, and reliable technical support in a fast-paced, remote environment.

What is the difference between Remote Msp Help Desk vs Remote IT Support Specialist?

AspectRemote Msp Help DeskRemote IT Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Network+ (often similar)
Work EnvironmentManaged Service Provider (MSP) settings, client networksVarious industries, corporate or small business environments
Employer UsageMSPs providing remote support to multiple clientsCompanies or IT firms supporting internal or external clients
Search & Comparison IntentUnderstanding MSP-specific remote support rolesGeneral remote IT support roles in different settings

Remote Msp Help Desk and Remote IT Support Specialist roles share similar certifications and work environments, often involving remote troubleshooting and support. However, the Help Desk role is typically within MSPs supporting multiple clients, while IT Support Specialists may work directly for a single organization. Both roles require technical skills and customer service, but their employer types and client focus differ.

What are the most commonly searched types of Msp Help Desk jobs in Utah? The most popular types of Msp Help Desk jobs in Utah are:
What are popular job titles related to Remote Msp Help Desk jobs in Utah? For Remote Msp Help Desk jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Remote Msp Help Desk jobs in Utah look for? The top searched job categories for Remote Msp Help Desk jobs in Utah are:
What cities in Utah are hiring for Remote Msp Help Desk jobs? Cities in Utah with the most Remote Msp Help Desk job openings:
Remote Msp Help Desk jobs near you

Sales Development Representative

Wing Assistant

Salt Lake City, UT • On-site, Remote

$40K - $50K/yr

Full-time

Medical, PTO

Re-posted 4 days ago

Job description

At Wing, we give growing businesses access to the top tier of global remote talent supercharged by AI so they can scale without scaling headcount. From sales and support to operations and admin, Wing turns the recurring work that bogs teams down into reliable, AI-powered capacity that drives real output.
Trusted by 1000's businesses and powered by a global talent pool and our proprietary Wing AI platform, we help startups, SMBs, and enterprises move faster and do more with less.
Our growth is fueled by hiring exceptional people, holding them to high standards, and giving them room to make an impact. If you're hungry for growth and ready to get to work, you won't find a better place to learn and accelerate your career.
Responsibilities
What You'll Do
  • Prospect, educate, and qualify leads to create sales-ready opportunities and serve as the first point of contact for prospects evaluating Wing.
  • Run high-volume, multi-channel outbound (calls, email, LinkedIn, events) and make strategic outbound touches daily to build pipeline and exceed meeting and SQL targets.
  • Tailor outreach to each prospect's goals and business model; master the Wing story and articulate our value in offloading repetitive work, scaling teams affordably, and increasing capacity and revenue.
  • Partner with Account Executives to schedule calls, meetings, and demos, and ensure smooth handoffs that convert into opportunities and closed-won deals.
  • Conduct discovery to qualify fit, pain, and timing; map stakeholders across Operations, Marketing, and Executive teams.
  • Acquire key prospect data from the initial conversation, the web, and other sources; keep clean, accurate, up-to-date records in the CRM.
  • Proactively stay current on the AI, staffing, and outsourcing landscape, and share market feedback with Sales, Marketing, and Product to sharpen messaging and cadences.
  • Achieve or exceed monthly quotas of qualified appointments, scheduled demos, and pipeline generated.

Requirements
What You'll Bring
  • 6 months-2 years of outbound sales experience (SDR, BDR, D2D, inside sales, or similar). (Adjust up to 1-3 years for a more senior bar.)
  • Confidence on the phone and in writing you can articulate value whether it's a 30-second cold call or a personalized email.
  • A reliable home/remote work setup and the self-discipline to run a high-volume desk without an office around you.
  • Comfort with high volume; you can run 50+ touches a day without sacrificing quality.
  • CRM discipline: clean data, updated stages, notes your AEs can actually use.
  • Strong work ethic, competitiveness with yourself, and an eagerness to learn you track your numbers, know your conversion rates, and treat every "no" as a signal about messaging, timing, or targeting.
  • Nice to have: experience selling AI, SaaS, or staffing/BPO/outsourced services.

$40,000 - $50,000 a year
Benefits
  • Salary 40k to 50k/year + On-Target Earnings (~20k to uncapped)
  • Health Insurance
  • Flexible PTO plus holidays
  • Fully remote work
  • Company-wide virtual and/or in-person off-sites
  • All core tools and software provided

Logistics
  • Fully remote. Pacific Time/ Eastern Time
  • 4-year degree preferred but not required.

Why You'll Love Working Here
Wing is one of the best places to:
  • Join the leaders in AI-powered remote work
  • Unlock career-defining growth on a fast-scaling team
  • Build alongside world-class talent, fully remote
  • Make a real, measurable impact on the businesses we serve

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Apply