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Remote Msp Help Desk Jobs in Colorado (NOW HIRING)

Senior Surgical Coder (Peer Review)

Boulder, CO · Remote

$19.50 - $24.75/hr

... desk procedures. * Make recommendations and research outside coding courses to support staff ... CPMA or other specialty certification is helpful . Excellent interpersonal and communication skills ...

New

Sales Development Representative

Denver, CO · On-site +1

$40K - $50K/yr

... help startups, SMBs, and enterprises move faster and do more with less. Our growth is fueled by ... A reliable home/remote work setup and the self-discipline to run a high-volume desk without an ...

Finance Associate

Denver, CO · On-site +1

$75K - $105K/yr

Remote | Full Time | VFI - Finance | Mid Level We're looking for an ambitious, sharp Finance ... Prepare monthly and quarterly budget-vs-actual analyses with clear driver-based commentary; help ...

And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact ... As part of the evolution toward a centralized Deal Desk / Quote Desk operating model, this role ...

Sales Representative

Denver, CO · Remote

$75K - $85K/yr

Virtual position (100% remote team) * Benefits: healthcare, vision, dental, and life insurance ... desk/office stipend; monthly gym membership stipend (or ClassPass membership); professional ...

Virtual Medical Assistant

Commerce City, CO · On-site +1

$18.75 - $24/hr

Description: Full Remote Medical Assistant - ATN Health This is a remote position in Orlando ... desk for 8 hours a day. • You must have a home office set up that will allow you to speak ...

Virtual Medical Assistant

Castle Rock, CO · On-site +1

$18.50 - $23.75/hr

Description: Full Remote Medical Assistant - ATN Health This is a remote position in Orlando ... desk for 8 hours a day. • You must have a home office set up that will allow you to speak ...

Virtual Medical Assistant

Arvada, CO · On-site +1

$18 - $23.25/hr

Description: Full Remote Medical Assistant - ATN Health This is a remote position in Orlando ... desk for 8 hours a day. • You must have a home office set up that will allow you to speak ...

Virtual Medical Assistant

Westminster, CO · On-site +1

$18 - $23/hr

Description: Full Remote Medical Assistant - ATN Health This is a remote position in Orlando ... desk for 8 hours a day. • You must have a home office set up that will allow you to speak ...

Virtual Medical Assistant

Englewood, CO · On-site +1

$17.50 - $22.50/hr

Description: Full Remote Medical Assistant - ATN Health This is a remote position in Orlando ... desk for 8 hours a day. • You must have a home office set up that will allow you to speak ...

Virtual Medical Assistant

Littleton, CO · On-site +1

$17.75 - $22.75/hr

Description: Full Remote Medical Assistant - ATN Health This is a remote position in Orlando ... desk for 8 hours a day. • You must have a home office set up that will allow you to speak ...

Virtual Medical Assistant

Wheat Ridge, CO · On-site +1

$18.75 - $24.25/hr

Description: Full Remote Medical Assistant - ATN Health This is a remote position in Orlando ... desk for 8 hours a day. • You must have a home office set up that will allow you to speak ...

Showing results 21-40

Remote Msp Help Desk information

What are some common challenges faced by remote MSP Help Desk technicians and how can they be effectively managed?

Remote MSP Help Desk technicians often encounter challenges such as troubleshooting complex technical issues without onsite access, managing multiple client requests simultaneously, and maintaining clear communication across different time zones. To manage these challenges, it's important to utilize robust remote support tools, prioritize tickets efficiently, and establish strong written and verbal communication practices. Regular team check-ins and knowledge-sharing sessions also help technicians stay updated on best practices and new technologies, fostering a collaborative and supportive remote work environment.

What is a remote MSP Help Desk?

A Remote MSP (Managed Service Provider) Help Desk is a support service that assists businesses and their employees with IT-related issues from a remote location. These services typically include troubleshooting hardware and software problems, managing network connectivity, resolving user access issues, and providing general technical support. By operating remotely, MSP Help Desks can offer quick response times, 24/7 support, and scalable solutions to help organizations maintain smooth IT operations without the need for in-house support staff.

What are the key skills and qualifications needed to thrive as a remote MSP Help Desk technician?

To thrive as a Remote MSP Help Desk technician, you need strong troubleshooting skills, a solid understanding of networking, operating systems, and commonly supported software, typically backed by a relevant IT degree or certifications like CompTIA A+ or Microsoft certifications. Familiarity with remote monitoring and management (RMM) tools, ticketing systems such as ConnectWise or ServiceNow, and remote desktop applications is crucial. Outstanding communication, patience, and time management are vital soft skills for effectively assisting users and prioritizing support requests. These skills and qualities ensure efficient problem resolution, high client satisfaction, and reliable technical support in a fast-paced, remote environment.

What is the difference between Remote Msp Help Desk vs Remote IT Support Specialist?

AspectRemote Msp Help DeskRemote IT Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Network+ (often similar)
Work EnvironmentManaged Service Provider (MSP) settings, client networksVarious industries, corporate or small business environments
Employer UsageMSPs providing remote support to multiple clientsCompanies or IT firms supporting internal or external clients
Search & Comparison IntentUnderstanding MSP-specific remote support rolesGeneral remote IT support roles in different settings

Remote Msp Help Desk and Remote IT Support Specialist roles share similar certifications and work environments, often involving remote troubleshooting and support. However, the Help Desk role is typically within MSPs supporting multiple clients, while IT Support Specialists may work directly for a single organization. Both roles require technical skills and customer service, but their employer types and client focus differ.

What are the most commonly searched types of Msp Help Desk jobs in Colorado? The most popular types of Msp Help Desk jobs in Colorado are:
What are popular job titles related to Remote Msp Help Desk jobs in Colorado? For Remote Msp Help Desk jobs in Colorado, the most frequently searched job titles are:
What job categories do people searching Remote Msp Help Desk jobs in Colorado look for? The top searched job categories for Remote Msp Help Desk jobs in Colorado are:
What cities in Colorado are hiring for Remote Msp Help Desk jobs? Cities in Colorado with the most Remote Msp Help Desk job openings:

Zero Trust Program Manager

Booz Allen Hamilton, Inc.

Colorado Springs, CO • On-site, Remote

$86K - $198K/yr

Full-time, Part-time

Medical, Life, Retirement, PTO

Re-posted 14 days ago


Booz Allen Hamilton rating

8.9

Company rating: 8.9 out of 10

Based on 49 frontline employees who took The Breakroom Quiz

9th of 72 rated business consultants


Job description


Remote Work:
Hybrid
Job Number:
R0241164
Location:
Colorado Springs,CO,US
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Zero Trust Program Manager
The Opportunity:
Join a dynamic team of cybersecurity and IT professionals implementing a first-of-its-kind Zero Trust solution within the Department of Defense (DoD). Apply program management techniques to ensure the on-time, high-quality delivery of Zero Trust products and ensure their compliance with all contract requirements as a Deputy Program Manager. Lead teams of engineers, cybersecurity professionals, and help desk analysts in the day-to-day operations and maintenance of the Zero Trust solution. Manage subcontractor and vendor relationships and demonstrate expertise in domains, including applications security, network modernization, cloud services, and the Risk Management Framework (RMF). Act as a liaison between the client organization and the company to identify and manage reach-back support for new technical requirements and subject matter expertise, as needed. Work with the client to shape activities under contract in concert with the statement of work, organizational strategic plans, and its associated goals and objectives. Work with internal corporate resources to assist with managing a budget, facilitate contracting actions, and work closely with the client to ensure projects meet delivery, quality, and schedule goals, supporting organization-wide technical programs and strategic initiatives. Identify opportunities to improve program management processes and identify change management issues or requirements related to strategic implementation.
You Have:
  • 5+ years of experience with DoD program management for cyber programs across the acquisition lifecycle, including cost, schedule, and performance in the DoD or Intelligence Community
  • Experience developing project schedules using tools, including Microsoft Project and Excel
  • Experience managing project teams, including direct responsibility for people development and administrative staff management
  • Experience with cloud-based cybersecurity solutions and the RMF
  • Experience with Zero Trust principles
  • Secret clearance
  • Bachelor's degree

Nice If You Have:
  • TS/SCI clearance
  • PMP Certification
  • OS Certification

Clearance:
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Secret clearance is required.
Compensation
At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.
Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $86,800.00 to $198,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.
Identity Statement
As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Candidate AI Usage Policy
AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.
Work Model
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.
  • Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.
  • Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.
  • Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

Commitment to Non-Discrimination
All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.
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About Booz Allen Hamilton

Sourced by ZipRecruiter

Booz Allen Hamilton is a leading provider of management and technology consulting services to the US government in defense, intelligence, and civil markets. Headquartered in McLean, Virginia, the firm also serves major corporations, institutions, and not-for-profit organizations. Founded in 1914 by Edwin G. Booz, the company has a long-standing tradition of helping clients achieve success by delivering a wide range of consulting services that include strategic planning, human capital and learning, communication, systems development, and others. The company's mission is to empower people to change the world, and it has a reputation for maintaining the highest standards of integrity and-excellence.

Industry

It services

Company size

10,000+ Employees

Headquarters location

McLean, VA, US

Year founded

1914