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Remote Monitoring Jobs in Raleigh, NC (NOW HIRING)

Liveops

Remote Customer Service Representative

Apex, NC · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Dual monitors required (1920×1080), USB headset required, webcam required. * Review the Liveops ...

Liveops

Remote Customer Service Representative

Cary, NC · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Dual monitors required (1920×1080), USB headset required, webcam required. * Review the Liveops ...

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How much do remote monitoring jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for remote monitoring in Raleigh, NC is $15.57, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $16.83 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in remote monitoring?

Excelling in a Remote Monitoring role requires a strong attention to detail, analytical thinking, and expertise in data interpretation, often supported by experience or education in IT, engineering, or a related technical field. Familiarity with remote monitoring software, IoT platforms, alarm management systems, and sometimes certifications like CompTIA Network+ or vendor-specific credentials are common technical requirements. Strong communication, problem-solving, and the ability to remain calm under pressure are important soft skills for success. These abilities ensure timely detection and response to issues, optimize system performance, and maintain safety and operational continuity.

What are the typical daily responsibilities in remote monitoring?

In a Remote Monitoring position, your daily tasks usually involve overseeing system dashboards, analyzing alerts or data feeds, and responding to incidents as they arise. You may also be responsible for generating routine reports, documenting anomalies, and coordinating with on-site teams or technical support staff to resolve issues. Many roles require maintaining clear communication channels with stakeholders and following established protocols to ensure minimal downtime or disruption. This work is critical for businesses that depend on uninterrupted system performance, such as in IT infrastructure, facilities management, or industrial operations.

What is remote monitoring?

A Remote Monitoring job involves overseeing systems, devices, or processes from a remote location using specialized software and tools. This role is common in industries like healthcare, IT, security, and industrial operations, where continuous monitoring is required to ensure efficiency, security, and performance. Responsibilities may include analyzing data, identifying issues, troubleshooting problems, and taking necessary actions without being physically present.

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Infographic showing various Remote Monitoring job openings in Raleigh, NC as of August 2026, with employment types broken down into 90% Full Time, and 10% Contract. Highlights an 100% Remote job distribution, with an average salary of $32,378 per year, or $15.6 per hour.

Principal ZTNA Network Engineer - Employee Remote Access

Fidelity Investments

Durham, NC • Remote

Full-time

Re-posted 23 days ago

Fidelity Investments rating

8.7

Company rating: 8.7 out of 10

Based on 271 frontline employees who took The Breakroom Quiz

16th of 150 rated financial services

Job description

Job Description:

Note: Fidelity will not provide immigration sponsorship for this position.

The Role
We are seeking a Senior ZTNA (Zero Trust Network Access) Network Engineer to lead the engineering, deployment, and optimization of secure remote access solutions across the enterprise. This role will drive the transition from legacy VPN technologies to modern Zero Trust architectures, with a strong focus on Zscaler (ZPA/ZIA) and enterprise ZVPN initiatives.
You will design and implement secure, scalable, and resilient access solutions that enable seamless, secure connectivity to enterprise applications while eliminating implicit trust. This includes architecting Zero Trust segmentation, application-level access controls, and robust connectivity strategies for a global workforce. Responsibilities will include:

  • Lead design and implementation of ZTNA solutions (Zscaler ZPA/ZIA, ZVPN) to replace legacy VPN technologies

  • On call required rotation

  • Define and deliver modern Zero Trust architecture patterns, including application-level segmentation and identity-based access

  • Drive legacy VPN decommissioning and migration to ZTNA platforms

  • Develop and execute engineering roadmaps aligned to enterprise remote access strategy

  • Partner with security, infrastructure, and business units to ensure coordinated rollout and adoption

  • Document architecture, operational models, and implementation standards

  • Evaluate emerging ZTNA and secure access technologies and provide data-driven recommendations

  • Lead pilots and phased deployments, including testing, validation, and performance benchmarking

  • Act as a Tier-3 escalation lead for complex remote access and connectivity issues

  • Ensure high availability and resilience of remote access infrastructure in a 24x7 global environment

  • Assess and mitigate risks related to latency, scale, and user experience during migrations


The Expertise and Skills You Bring

  • 6-10 years of network/security engineering experience, including 4+ years in ZTNA or remote access transformations

  • Bachelor's degree in Computer Science, Information Technology, or related field

  • Hands-on experience with Zscaler (ZPA/ZIA) or comparable Zero Trust platforms

  • Proven success migrating legacy VPNs to Zero Trust, cloud-delivered access solutions

  • Deep expertise in ZTNA design, implementation, and Zero Trust principles (least privilege, continuous verification, no implicit trust)

  • Experience designing application segmentation and identity-based access policies

  • Strong knowledge of traffic steering, split tunneling, and secure access routing (ZVPN architectures)

  • Experience with load balancing, gateways, and access control layers

  • Advanced troubleshooting across network layers (L3-L7)

  • Familiarity with hybrid environments (on-prem, cloud, SaaS)

  • Ability to optimize latency, performance, and user experience in ZTNA environments

  • Experience with high availability, disaster recovery, and failover strategies in global, always-on environments

  • Experience with network automation tools (Python, Ansible, APIs)

  • Familiarity with endpoint management and deployment tools (Intune, SCCM)

  • Strong understanding of identity providers (Azure AD / Entra ID), SSO, and conditional access

  • Knowledge of PKI, certificates, and modern authentication methods

  • Experience integrating with SIEM, EDR, and security monitoring platforms

  • Strong ownership mindset with a focus on execution and delivery

  • Ability to thrive in fast-paced, ambiguous environments with competing priorities

  • Excellent communication skills across technical and business stakeholders

  • Proven ability to lead incident response and drive resolution under pressure

  • Preferred certifications: Zscaler (ZCCA / ZCCP / ZCSE), CCNP/CCIE (Security or Enterprise), CISSP (or equivalent), ITIL Foundation

The Team
You will be part of the Enterprise Cloud, Infrastructure, and Operations (ECIO) organization, playing a central role in transforming the enterprise's remote access strategy from legacy VPN to Zero Trust. This is a high-visibility, high-impact team focused on ZVPN rollout and enterprise-wide adoption, legacy VPN decommissioning, and Zscaler-driven Zero Trust transformation.

The team operates in a global, 24x7 environment and partners closely with security, infrastructure, and business stakeholders. Together, you enable secure, seamless access to applications for a distributed workforce-reducing cyber risk, improving resilience, and supporting business continuity at scale.

Certifications:Category:Information Technology

Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

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