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Remote Monitoring Aide Jobs (NOW HIRING)

Health Monitoring: * Observe and report changes in clients' health status to the care team ... This is a remote position. Compensation: $15.00 per hour Since 2004, Executive Home Care has been a ...

WORK FROM HOME - THIS IS A REMOTE POSITION Choosing a career with ECMC Group means joining a ... Oversee, review, and monitor established activity metrics and outcomes goals at defined intervals ...

WORK FROM HOME - THIS IS A REMOTE POSITION Choosing a career with ECMC Group means joining a ... Oversee, review, and monitor established activity metrics and outcomes goals at defined intervals ...

ID Supports Coordinator

PA · On-site +1

$51K/yr

Government Services Center - Westtown, PA Job Type: Full Time, Non Exempt Remote Employment ... Monitor client programs as per established case management standards. * Maintain records ...

We are a remote first employer with the majority of our employees residing in the upper Midwest. As ... Monitor portfolio performance against risk appetite, forecasts, and budget. * Identify and escalate ...

$16/hr

Approval of remote and hybrid work is not guaranteed regardless of work location.For additional ... Monitor and administer the "Administrative Issues" form and all attendance-related issues * Help ...

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Remote Monitoring Aide information

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How much do remote monitoring aide jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for remote monitoring aide in the United States is $16.15, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $18.03 per hour, depending on experience, location, and employer.

What is the difference between Remote Monitoring Aide vs Patient Care Technician?

AspectRemote Monitoring AidePatient Care Technician
CredentialsBasic training, certification often requiredCertified Nursing Assistant (CNA) or similar certification
Work EnvironmentRemote, hospital or healthcare facility monitoring stationsHospitals, nursing homes, clinics, direct patient care
Job DutiesMonitoring patient data remotely, alerting staffAssisting with daily patient care, vital signs, mobility

Remote Monitoring Aides primarily focus on overseeing patient data remotely, while Patient Care Technicians provide direct hands-on patient care. Both roles support healthcare teams but differ in work environment and responsibilities.

What is a Remote Monitoring Aide?

A Remote Monitoring Aide is a professional who oversees and monitors individuals or systems from a distance, often using video surveillance or specialized software. Their primary responsibility is to ensure safety, security, or compliance by observing activities and reporting any unusual or concerning behavior. These aides typically work in healthcare, security, or IT settings, providing support and timely alerts to on-site staff. The role requires attention to detail, good communication skills, and the ability to react quickly in critical situations.

How does a Remote Monitoring Aide typically collaborate with on-site healthcare staff during their shift?

As a Remote Monitoring Aide, you will frequently interact with on-site healthcare staff, such as nurses and physicians, to communicate observations and escalate any detected issues. Your main responsibility is to monitor patient safety remotely via video or sensor systems and promptly notify the clinical team of any concerning activity or emergencies. Effective collaboration involves clear, concise reporting and following established escalation protocols to ensure patient safety and timely intervention. This collaborative environment helps bridge the gap between remote monitoring and direct patient care, making strong communication skills essential for success in the role.

What are the key skills and qualifications needed to thrive as a Remote Monitoring Aide, and why are they important?

To thrive as a Remote Monitoring Aide, you need strong observational skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with surveillance software, security camera systems, and incident reporting tools is often required. Dependability, effective communication, and the ability to stay calm under pressure are essential soft skills that set top performers apart. These abilities are crucial for maintaining safety, accurately identifying incidents, and ensuring timely response in remote monitoring environments.
More about Remote Monitoring Aide jobs
What cities are hiring for Remote Monitoring Aide jobs? Cities with the most Remote Monitoring Aide job openings:
What are the most commonly searched types of Remote Monitoring jobs? The most popular types of Remote Monitoring jobs are:
What states have the most Remote Monitoring Aide jobs? States with the most job openings for Remote Monitoring Aide jobs include:
Infographic showing various Remote Monitoring Aide job openings in the United States as of June 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 17% In-person, and 83% Remote job distribution, with an average salary of $33,585 per year, or $16.1 per hour.
Home Care QA Specialist - Service Monitoring

Home Care QA Specialist - Service Monitoring

Addus HomeCare

Chicago, IL • Remote

Other

Posted 19 days ago


Addus HomeCare rating

6.0

Company rating: 6.0 out of 10

Based on 134 frontline employees who took The Breakroom Quiz

124th of 228 rated social care providers


Job description

To apply via text, text 10953 to 334-518-4376.

Position Summary

***REMOTE***

The Service Monitoring Quality Assurance Specialist (QAS) is responsible for coordinating, monitoring, and ensuring the quality of in-home services in accordance with client agreements, company policies, and Department on Aging requirements. This role ensures that services for new and current clients are scheduled, started, and maintained appropriately with Home Care Aides.

The QAS establishes strong partnerships with clients, Home Care Aides, family caregivers, and internal teams, with a focus on creating high-quality matches, extraordinary service experiences, and regulatory compliance. This position requires excellent communication, strong organizational skills, responsiveness, and comfort working in fast-paced, metrics-driven environments.

Essential Duties & Responsibilities

  • Monitor in-home services to ensure clients receive the highest level of care possible
  • Conduct required service monitoring calls, including monthly and quarterly quality assurance calls
  • Complete required Quality Control (QC) calls per 8-hour shift, meeting productivity and quality standards
  • Perform real-time documentation, including accurate case notes and data entry within internal systems
  • Archive calls and maintain proper documentation in accordance with company and regulatory standards
  • Conduct quarterly conferences and follow up on all QA-related action items
  • Track and manage current Home Care Aides through data management systems
  • Partner with Service/Scheduling Coordinators to resolve scheduling issues and support service continuity
  • Respond promptly and professionally to emails, phone calls, and multi-line phone inquiries
  • Report unreachable clients/caregivers through required daily reporting processes
  • Maintain strict confidentiality due to access to sensitive client and employee information
  • Meet all key performance metrics related to quality, productivity, hiring/retention support, and service compliance
  • Attend branch and team meetings as required
  • Maintain compliance with all company policies, Department on Aging regulations, Medicare, Medicaid, and HIPAA requirements
  • Ensure regular, predictable attendance and flexibility to meet departmental needs
  • Perform other duties as assigned

Position Requirements & Competencies

  • Minimum of 3 years of experience in senior services or a related social service field
  • Strong understanding of client service delivery and quality assurance principles
  • Excellent verbal and written communication skills
  • Strong interpersonal and relationship-building skills
  • Ability to prioritize tasks and manage high call volumes effectively
  • Client-focused with a strong customer service orientation
  • Comfortable working with metrics, quotas, and compliance standards
  • Proficient in Microsoft Word, Excel, Outlook, and internet-based systems
  • Highly organized, detail-oriented, and capable of effective time management

Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.


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