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Remote Microsoft Customer Support Jobs in Santa Rosa, CA

ABB

Commercial Proposal Engineer

CA · Remote

Sales Support Manager __ Your role and responsibilities In this role, you will focus on the ... Proficiency in digital tools for remote work and organization, such as Microsoft Outlook ...

Novoco

2027 Staff Accountant Intern

Petaluma, CA · On-site +1

$29/hr

... customer focus to the business. Dare to bring your unique perspective? At Novogradac, we value ... Some positions at Novogradac may be open to remote or hybrid work arrangements depending on ...

Novoco

2027 Staff Accountant

Petaluma, CA · On-site +1

$70K - $76K/yr

... customer focus to the business. Dare to bring your unique perspective? At Novogradac, we value ... Some positions at Novogradac may be open to remote or hybrid work arrangements depending on ...

AppleOne

Bilingual Paralegal (remote)

Novato, CA · On-site +1

$27/hr

... to support attorneys handling Personal Injury and Wrongful Death cases from intake through trial ... Microsoft Office and Adobe Acrobat ✔ Ability to work in a fast-paced environment with strict ...

New

ABB

Senior Leader, U.S. Trade Compliance Program

CA · Remote

Remote {#LI-Remote} This role is contributing to the Country Trade Compliance group in the United ... Support the Country Trade Compliance Officer (CTCO) in developing, implementing, and executing the ...

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All JobsMicrosoft Customer Support JobsRemote Microsoft Customer Support JobsRemote Microsoft Customer Support Jobs in Santa Rosa, CA

Remote Microsoft Customer Support information

See Santa Rosa, CA salary details

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How much do remote microsoft customer support jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for remote microsoft customer support in Santa Rosa, CA is $25.33, according to ZipRecruiter salary data. Most workers in this role earn between $13.12 and $28.89 per hour, depending on experience, location, and employer.

Does Microsoft offer remote positions?

Microsoft Customer Support roles often offer remote work options, allowing employees to perform their duties from home. These positions typically require strong communication skills and familiarity with Microsoft tools and support processes. Remote roles may be full-time or part-time and often include flexible schedules depending on the team and location policies.

Do remote Microsoft customer support employees work remotely?

Yes, remote Microsoft customer support employees typically work from home or a remote location. They often use tools like remote desktop software and require strong communication skills to assist customers effectively. The role usually involves a flexible schedule and may require specific technical certifications.

What is the difference between Remote Microsoft Customer Support vs Remote Microsoft Technical Support?

AspectRemote Microsoft Customer SupportRemote Microsoft Technical Support
Required CredentialsCustomer service certifications, basic IT knowledgeTechnical certifications, IT or computer science background
Work EnvironmentCustomer service centers, remote support rolesTechnical support teams, remote troubleshooting
Employer & Industry UsageMicrosoft, customer service industryMicrosoft, IT and software industry
Common Search & ComparisonCustomer support roles, help desk jobsTechnical support roles, IT help desk jobs

Remote Microsoft Customer Support focuses on assisting users with account, billing, and general product inquiries, requiring strong communication skills. Remote Microsoft Technical Support involves troubleshooting technical issues, requiring technical knowledge and certifications. Both roles are remote, but they serve different customer needs within the Microsoft ecosystem.

Does Microsoft have remote support?

Microsoft offers remote support roles, including positions like Microsoft Customer Support, which involve assisting customers via phone, chat, or remote desktop tools. These roles typically require familiarity with Microsoft products and support tools, and may be performed from home depending on the company's policies and the specific job requirements.
What are popular job titles related to Remote Microsoft Customer Support jobs in Santa Rosa, CA? For Remote Microsoft Customer Support jobs in Santa Rosa, CA, the most frequently searched job titles are:
What job categories do people searching Remote Microsoft Customer Support jobs in Santa Rosa, CA look for? The top searched job categories for Remote Microsoft Customer Support jobs in Santa Rosa, CA are:
What cities near Santa Rosa, CA are hiring for Remote Microsoft Customer Support jobs? Cities near Santa Rosa, CA with the most Remote Microsoft Customer Support job openings:
Remote Microsoft Customer Support jobs near you

Systems Engineer- Hybrid (Remote)

Atlas Technica

Bodega Bay, CA • Remote

$70K - $100K/yr

Full-time

Re-posted 16 days ago

Job description

Position Name: Systems Engineer
Reports to: Client Technology Manager
Location/Type: San Francisco Bay Area, CA (Hybrid)
Type: Full-Time Hourly, Non-Exempt

Atlas Technica's mission is to shoulder IT management, user support, and cybersecurity for our clients, who are hedge funds and other investment firms. Founded in 2016, we have grown year over year through our uncompromising focus on service.

We value ownership, execution, growth, intelligence, and camaraderie. We are looking for people who share our Core Values, thrive, and contribute to this environment while putting the customer first. At Atlas Technica, we offer a competitive salary, comprehensive benefits, and great perks to our global Team. We strive to maintain a professional yet friendly environment while promoting professional and career development for our Team Members. Join Atlas Technica now!

We are seeking a Systems Engineer to join our rapidly growing organization. This is a highly technical role providing excellent career development opportunities for the successful candidate. You will be working with other Systems Engineers and Sr. Systems Engineers in a very collaborative environment which allows for very quick technical growth.

Responsibilities:

  • Perform IT Support services to users onsite
  • Use of a ticketing system to manage support queries
  • Maintain documentation and comply with rules and guidelines of the organization
  • Adherence to strict change control procedures

Requirements:

  • 2 years of IT Experience (Desktop Support, Systems Engineering, Systems Administration)
  • End-User Support / Desktop Support: Microsoft Windows, Microsoft Office, desktop, and mobile device troubleshooting
  • Strong verbal and written communication skills
  • Support of primarily Microsoft 365 stack (Exchange Online, SharePoint Online, Intune, Azure AD)
  • Systems Administration: Knowledge of Microsoft Windows Server Platforms as well as Active Directory, Group Policy, good if you are familiar with Citrix XenApp
  • Support of Sophos or similar products for endpoint threat management
  • Basic understanding of virtualization platforms such as VMware or Hyper-V
  • Understanding of networking: TCP/IP, LAN / DMZ / WAN, DHCP, DNS, Routing, Switching, and Firewalls
  • Experience working in an MSP environment
  • The candidate must be able to complete all physical requirements of the job, which include but are not limited to, the following; must be able to lift and/or carry up to 50 lbs; stand/sit for extended periods of time; push/pull; climb stairs; stoop, kneel or crouch; use fingers/hands to handle or feel; reach above head or below knee level; and the ability to work around machinery and material handling equipment.

Desirable Qualities:

  • Financial industry experience, including familiarity with market vendor applications: Bloomberg, Thompson Reuters, FactSet, CapIQ
  • Significant experience in an MSP environment, particularly utilizing the ConnectWise suite of products
  • Exposure to/ability to support workloads in Azure or AWS
  • Experience with vendors such as Google Workspace, Box, Dropbox, Duo, Okta, AirWatch
  • Experience with and ability to support Citrix XenApp or similar products
  • Experience with cybersecurity solutions such as Carbon Black, Cylance, Crowdstrike, Cyberhat
  • Experience with Mimecast or other mail security gateway solutions such as IronPort or Proofpoint
  • More than a basic understanding of Storage and Virtualization platforms such as Nimble, Pure Storage, NetApp, EMC, VMware, Hyper-V, XenServer

Atlas Technica is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.