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Remote Customer Support Jobs in Santa Rosa, CA (NOW HIRING)

Odoo

Customer Care Associate (Spanish)

Sonoma, CA · On-site +1

$63K - $79K/yr

Customer Care Associate - Spanish Fluency Hybrid (4 days onsite, 1 day remote) - Brisbane, CA To ... The Customer Care Associate ensures seamless support for a portfolio of customers by addressing ...

Odoo

Customer Care Associate (French)

Santa Rosa, CA · On-site +1

$63K - $79K/yr

Customer Care Associate - French Fluency Hybrid (4 days onsite, 1 day remote) - Brisbane, CA To get ... The Customer Care Associate ensures seamless support for a portfolio of customers by addressing ...

Odoo

Customer Care Associate (Spanish)

Santa Rosa, CA · On-site +1

$63K - $79K/yr

Customer Care Associate - Spanish Fluency Hybrid (4 days onsite, 1 day remote) - Brisbane, CA To ... The Customer Care Associate ensures seamless support for a portfolio of customers by addressing ...

Odoo

Customer Care Associate (French)

Sonoma, CA · On-site +1

$63K - $79K/yr

Customer Care Associate - French Fluency Hybrid (4 days onsite, 1 day remote) - Brisbane, CA To get ... The Customer Care Associate ensures seamless support for a portfolio of customers by addressing ...

WUWTA

Customer Success Manager

Bodega Bay, CA · Remote

About the Role As a Customer Support & Success Representative , you'll be a front-line champion for ... Remote (U.S.-based) considered; San Francisco Bay Area candidates welcome Travel: Not required ...

Agilent

Application Engineer

Bodega Bay, CA · On-site +1

$105K - $197K/yr

Analyze, troubleshoot, and diagnose software application issues, utilizing remote support tools to assist customers in problem-solving, aiming for swift and accurate problem resolution. * Collaborate ...

Odoo

Junior Software Engineer

Santa Rosa, CA · On-site +1

$90K - $105K/yr

Junior Software Engineer Hybrid (4 days onsite, 1 day remote) - Brisbane, CA To get the best ... Own and resolve support tickets (customer-reported problems and bugs) for Odoo tools and services

Odoo

Junior Software Engineer

Sonoma, CA · On-site +1

$90K - $105K/yr

Junior Software Engineer Hybrid (4 days onsite, 1 day remote) - Brisbane, CA To get the best ... Own and resolve support tickets (customer-reported problems and bugs) for Odoo tools and services

Ail

Remote Client Care Specialist

Santa Rosa, CA · Remote

$18.50 - $24.50/hr

AO Globe Life is hiring individuals who want a flexible, remote role where they can build skills ... Provide personalized support based on client needs * Maintain simple digital records and ...

Odoo

Customer Success Manager (French)

Sonoma, CA · On-site +1

$70K - $90K/yr

Customer Success Manager (French Required) Hybrid (4 days onsite, 1 day remote) - Brisbane, CA To ... support efficiency and growth. Learn more about us here. About the job: As a Customer Success ...

Odoo

Customer Success Manager (French)

Santa Rosa, CA · On-site +1

$70K - $90K/yr

Customer Success Manager (French Required) Hybrid (4 days onsite, 1 day remote) - Brisbane, CA To ... support efficiency and growth. Learn more about us here. About the job: As a Customer Success ...

Block

Channel Sales Support Agent (Reseller)

Bodega Bay, CA · Remote

$22.50 - $30.75/hr

Experience with CRM systems (Salesforce, HubSpot, or similar) * Proficiency in Google Workspace and ... Remote-first (office optional) * Hours: Full-time, Monday-Friday, 9:00 AM - 5:30 PM (flexibility ...

Endsight

System Engineer [Remote OR Hybrid]

Napa, CA · On-site +1

$38.46 - $62.50/hr

Support virtualization and remote access technologies including VMware, Hyper-V, RDS, Citrix, and ... Excellent customer service and communication skills * Strong analytical and problem-solving ...

Endsight

System Engineer [Remote OR Hybrid]

Napa, CA · On-site +1

$38.46 - $62.50/hr

Support virtualization and remote access technologies including VMware, Hyper-V, RDS, Citrix, and ... Excellent customer service and communication skills * Strong analytical and problem-solving ...

Endsight

System Engineer [Remote OR Hybrid]

Napa, CA · On-site +1

$38.46 - $62.50/hr

Support virtualization and remote access technologies including VMware, Hyper-V, RDS, Citrix, and ... Excellent customer service and communication skills * Strong analytical and problem-solving ...

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Showing results 1-20

All JobsRemote Customer Support JobsRemote Customer Support Jobs in Santa Rosa, CA

Remote Customer Support information

See Santa Rosa, CA salary details

$11

$25

$62

How much do remote customer support jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for remote customer support in Santa Rosa, CA is $25.33, according to ZipRecruiter salary data. Most workers in this role earn between $13.12 and $28.89 per hour, depending on experience, location, and employer.

What is the difference between Remote Customer Support vs Remote Technical Support?

AspectRemote Customer SupportRemote Technical Support
Required CredentialsHigh school diploma or equivalent; customer service skillsTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, help desks, online chatHelp desks, technical support centers, online platforms
Employer & Industry UsageRetail, telecom, e-commerce, service providersIT, software, hardware companies, tech services
Common Search & ComparisonCustomer service roles, remote support jobsTechnical support roles, IT support jobs

Remote Customer Support focuses on assisting customers with general inquiries, billing, and product issues, requiring strong communication skills. Remote Technical Support involves troubleshooting technical problems, often requiring technical certifications or knowledge. While both roles are remote and customer-facing, technical support demands more technical expertise, whereas customer support emphasizes customer service skills.

What are the key skills and qualifications needed to thrive as a Remote Customer Support professional, and why are they important?

To thrive as a Remote Customer Support professional, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and chat platforms is typically required. Patience, active listening, and the ability to work independently are standout soft skills in this role. These qualities ensure efficient resolution of customer issues, high satisfaction rates, and effective remote collaboration.

How does working as a remote customer support representative differ from an in-office support role in terms of communication and collaboration?

Working remotely as a customer support representative often requires stronger written communication skills and proactive engagement, as most interactions with teammates and supervisors occur through digital channels like chat or video calls. You'll likely use various collaboration tools to stay connected, participate in virtual team meetings, and share updates. While you may have more flexibility, it's important to be self-motivated and organized to maintain productivity and ensure customers receive timely assistance. Building rapport with both customers and colleagues remotely can be a challenge, but many companies offer training and resources to help remote support teams succeed.

What is a Remote Customer Support job?

A Remote Customer Support job involves assisting customers with their inquiries, issues, and requests from a location outside of a traditional office, usually from home. This role typically uses communication channels like email, chat, or phone to resolve problems, provide product information, and ensure customer satisfaction. Remote Customer Support representatives need strong communication skills, patience, and the ability to troubleshoot issues efficiently. The flexibility of remote work allows employees to work from various locations, but it also requires self-discipline and a reliable internet connection.
What are popular job titles related to Remote Customer Support jobs in Santa Rosa, CA? For Remote Customer Support jobs in Santa Rosa, CA, the most frequently searched job titles are:
What job categories do people searching Remote Customer Support jobs in Santa Rosa, CA look for? The top searched job categories for Remote Customer Support jobs in Santa Rosa, CA are:
What cities near Santa Rosa, CA are hiring for Remote Customer Support jobs? Cities near Santa Rosa, CA with the most Remote Customer Support job openings:
Remote Customer Support jobs near you
Infographic showing various Remote Customer Support job openings in Santa Rosa, CA as of June 2026, with employment types broken down into 72% Full Time, and 28% Contract. Highlights an 100% Remote job distribution, with an average salary of $52,694 per year, or $25.3 per hour.

Remote Customer Service and Sales

HMG Careers

Rohnert Park, CA • Remote

$69K/yr

Full-time

Medical, Dental

Posted 7 days ago

Job description

Remote Insurance Representative | Flexible Schedule | Commission-Based

This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely, serving clients by providing guidance and protection solutions for individuals and families.

What We Offer
  • Remote, work-from-home career
  • Average first-year earnings of $69K through commissions and bonuses
  • Increased earning potential in later years through performance and renewals
  • Residual income opportunities through client renewals
  • Unionized position with stock options
  • Comprehensive benefits package including medical, dental, and prescription coverage
  • Ongoing training and mentorship from experienced managers
  • High-quality leads provided with no cold calling friends or family
  • Flexible scheduling within a career-focused structure
  • Advancement and recognition opportunities with promotion from within
  • Supportive and collaborative virtual team environment
Qualities We Value
  • Willingness to learn and be coached through structured training
  • Friendly, outgoing, and professional communication style
  • Genuine desire to help others by providing guidance and solutions
  • Strong verbal communication and relationship-building skills
  • Sales or customer service experience is helpful but not required
Qualifications
  • Laptop or desktop computer with a working camera
  • Insurance license required or willingness to obtain one
  • Basic computer skills
  • Must reside in North America including the United States or Canada
  • We do not hire candidates residing outside North America
Responsibilities
  • Contact provided leads to schedule virtual meetings with clients
  • Present benefit programs and assist clients with enrollment
  • Build and maintain strong client relationships
  • Work closely with your manager to set goals and achieve them