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Remote Customer Support Jobs in Santa Rosa, CA (NOW HIRING)

... customer focus to the business. Dare to bring your unique perspective? At Novogradac, we value ... Some positions at Novogradac may be open to remote or hybrid work arrangements depending on ...

2027 Staff Accountant

Petaluma, CA ยท On-site +1

$70K - $76K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... customer focus to the business. Dare to bring your unique perspective? At Novogradac, we value ... Some positions at Novogradac may be open to remote or hybrid work arrangements depending on ...

Client Strategy Associate

Napa, CA ยท Remote

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Remote, Must be local to the Napa, CA Area You're the kind of person who brings clarity to ... Supporting executive business reviews (EBRs) and client check-ins through scheduling, preparation ...

Capital Markets Loan Processor

Santa Rosa, CA ยท On-site +1

$20.50 - $27.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Is a member of and provides support to customer deal teams. Leads and directs deal teams with ... Qualified applicant's are encouraged to apply that are open to work on a part time remote basis at ...

... customers. We want to redefine the world's relationship with money to make it more relatable ... Today, Cash App has thousands of employees working globally across office and remote locations ...

Claims Advocate Specialist

Santa Rosa, CA ยท Remote

$20.34 - $27.12/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... support on inbound rotary to review high priority claims, while resolving multiple customer ... 12 Hourly, Remote This hiring range is a reasonable estimate of the base pay range for this ...

Client Strategy Associate

Napa, CA ยท Remote

$65K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Remote, Must be local to the Napa, CA Area You're the kind of person who brings clarity to ... Supporting executive business reviews (EBRs) and client check-ins through scheduling, preparation ...

Senior Data Engineer, Risk

Bodega Bay, CA ยท On-site +1

$125K - $170K/yr

This role will support compliance or risk product data engineering teams. The Compliance Data ... customers while minimizing and potentially eliminating bad activity on our platform. The Risk ...

Program Leader Critical Industries

CA ยท Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... customer engagements globally. This is a remote position for candidates based in the United States ... Health Advocate support resources for mental/behavioral health, general health navigation and ...

Outbound Inside Sales Representative

Santa Rosa, CA ยท Remote

$17.69 - $23.56/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... supported, and empowered to be innovative and reach their full potential. Our inclusive, people ... Deliver a strong customer experience by understanding client needs and positioning tailored ...

Showing results 41-60

Remote Customer Support information

See Santa Rosa, CA salary details

$11

$25

$62

How much do remote customer support jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for remote customer support in Santa Rosa, CA is $25.33, according to ZipRecruiter salary data. Most workers in this role earn between $13.12 and $28.89 per hour, depending on experience, location, and employer.

What is the difference between Remote Customer Support vs Remote Technical Support?

AspectRemote Customer SupportRemote Technical Support
Required CredentialsHigh school diploma or equivalent; customer service skillsTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, help desks, online chatHelp desks, technical support centers, online platforms
Employer & Industry UsageRetail, telecom, e-commerce, service providersIT, software, hardware companies, tech services
Common Search & ComparisonCustomer service roles, remote support jobsTechnical support roles, IT support jobs

Remote Customer Support focuses on assisting customers with general inquiries, billing, and product issues, requiring strong communication skills. Remote Technical Support involves troubleshooting technical problems, often requiring technical certifications or knowledge. While both roles are remote and customer-facing, technical support demands more technical expertise, whereas customer support emphasizes customer service skills.

What are the key skills and qualifications needed to thrive as a remote customer support?

To thrive as a Remote Customer Support professional, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and chat platforms is typically required. Patience, active listening, and the ability to work independently are standout soft skills in this role. These qualities ensure efficient resolution of customer issues, high satisfaction rates, and effective remote collaboration.

Who is the best company to work for remotely?

The best company for remote customer support jobs varies based on individual preferences, but many well-known companies like Amazon, Apple, and Dell offer remote support roles with flexible schedules and comprehensive training. Job seekers should consider company reputation, work environment, and opportunities for growth when choosing an employer.

How does working as a remote customer support differ from an in-office support role in terms of communication and collaboration?

Working remotely as a customer support representative often requires stronger written communication skills and proactive engagement, as most interactions with teammates and supervisors occur through digital channels like chat or video calls. You'll likely use various collaboration tools to stay connected, participate in virtual team meetings, and share updates. While you may have more flexibility, it's important to be self-motivated and organized to maintain productivity and ensure customers receive timely assistance. Building rapport with both customers and colleagues remotely can be a challenge, but many companies offer training and resources to help remote support teams succeed.

What is a remote customer support?

A Remote Customer Support job involves assisting customers with their inquiries, issues, and requests from a location outside of a traditional office, usually from home. This role typically uses communication channels like email, chat, or phone to resolve problems, provide product information, and ensure customer satisfaction. Remote Customer Support representatives need strong communication skills, patience, and the ability to troubleshoot issues efficiently. The flexibility of remote work allows employees to work from various locations, but it also requires self-discipline and a reliable internet connection.

What are the most commonly searched types of Customer Support jobs in Santa Rosa, CA?

The most popular types of Customer Support jobs in Santa Rosa, CA are:

What job categories do people searching Remote Customer Support jobs in Santa Rosa, CA look for?

The top searched job categories for Remote Customer Support jobs in Santa Rosa, CA are:

What cities near Santa Rosa, CA are hiring for Remote Customer Support jobs?

Cities near Santa Rosa, CA with the most Remote Customer Support job openings:

Infographic showing various Remote Customer Support job openings in Santa Rosa, CA as of August 2026, with employment types broken down into 81% Full Time, and 19% Contract. Highlights an 100% Remote job distribution, with an average salary of $52,694 per year, or $25.3 per hour.

2027 Staff Accountant Intern

Novoco

Petaluma, CA โ€ข On-site, Remote

$29/hr

Full-time

Re-posted 23 days ago


Job description

It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.

Dare to bring your unique perspective?

At Novogradac, we value individuals who bring unique perspectives and bold ideas. If you're eager to contribute to an inclusive, innovative environment where your personal and professional growth is encouraged and supported, we invite you to explore this exciting opportunity with us.Novogradac is hiring Staff Accountant Interns to explore our firm for busy season 2027(January 2027through the end ofMarch 2027).

Position Summary

This distinct internship program is designed to expose the future leaders of public accounting not only to our partners, but also to our business and how we empower our clients' businesses. Our trendsetting interns learn hands-on what it takes to be a staff accountant for a growing national CPA firm by tackling a variety of different assignments, including audit, tax preparation and research. Novogradac believes in giving our interns a real-life business experience and compensating you well while you're here. Some positions at Novogradac may be open to remote or hybrid work arrangements depending on business needs. Please discuss available options with your recruiter.

Your Contributions and Responsibilities

  • Complete tax and/or audit engagements for designated clients as directed by your Supervisor or Manager

  • Identify and communicate potential problem areas during engagements

  • Conduct business-specific research - gather and analyze data, interpret results, compile reports and make recommendations to principals and partners

  • Develop effective client relationships through professionalism and follow-through

  • Other duties and projects as assigned

Your Background and Skills

  • Working toward a Bachelor's degree, preferably in accounting or finance (obtained degree is a plus), and/or appropriate balance of education and work experience

  • GPA of 3.20 or higher

  • Preferred completion ofat least one Intermediate Accountingcourse and preferably on track or already qualified to sit for the CPA examination

  • Exhibit a basic understanding of accounting and tax rules

  • Excellent verbal and written communication skills

  • Perform work accurately and in a time-efficient manner with strong attention to detail, organization and follow-through

  • Ability to work under close supervision and accept constructive feedback, making adjustments as directed

  • Ability to work collaboratively and foster a productive, team-oriented environment with both colleagues and clients

  • Strong computer skills, including solid skill in the Microsoft Office suite (particularly Word & Excel) and report writing tools

Why work with us?

Novogradac is committed to fostering a welcoming workplace where all employees feel valued and empowered to grow. We believe in offering a supportive, balanced work environment that encourages professional growth and work-life integration.

We are proud to offer:

  • Competitive salaries with continuous review of market conditions

  • Flexible working hours and work arrangements

  • Remote and hybrid opportunities

  • Inclusive workplace, providing strong professional growth and development opportunities

The benefits of joining our team

  • Strong growth opportunities

  • Strong emphasis on quality work-life integration

  • Dress for your day policy

  • Resources of a national firm

  • Opportunities to engagewith our active Employee Resource Groups (ERGs), affinity groups, and advance your career within a supportive, inclusive environment

  • Compensation: $29/hr.

Don't Meet Every Single Qualification?

After reviewing this job posting, are you hesitating to apply because you don't meet all the listed requirements? At Novogradac, we are dedicated to building a workplace supported by unique perspectives and experiences, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we still encourage you to apply. You may still be the right candidate for this or one of our other roles.

Get to know us better!

We're Novogradac, a national certified public accounting and consulting firm headquartered in San Francisco. Founded in 1989,the allied group of Novogradac companies has grown to more than 900 employees and partners with more than 25offices throughout the country.

Novogradac is one of the nation's top 40 certified public accounting and consulting firms and is a recognized leader in real estate and community development. Novogradac provides publicly and privately held national enterprises with a full spectrum of audit, tax, valuation, expert witness and litigation support, property compliance and general consulting services and works extensively in the affordable housing, community development, historic preservation and renewable energy fields.

Ready to learn more?

This is a paid internship. To be considered for this position, interested candidates MUST apply via our company website:https://www.novoco.com/careers.

Commitment to Inclusion

Novogradac is committed to ensuring a fair and inclusive recruitment process, making reasonable accommodations to individuals with disabilities or special needs throughout the application process. We encourage applicants from all backgrounds, identities, and experiences to apply, as we believe that unique perspectives strengthen our ability to achieve excellence.

At Novogradac, we offer a variety of Employee Resource Groups and Affinity Groups to provide all employees with opportunities to connect, collaborate, and support one another in the workplace.

Novogradac and Company LLP is an equal opportunity employer. Novogradac's culture is centered on education, acceptance, innovation and opportunity. We value diversity and respect the different perspectives that each of our employees bring to Novogradac no matter their age, race, religion, gender identity or sexual orientation. We are committed to creating an equitable and inclusive workplace for our entire workforce.

By submitting an application with us, you are providing Novogradac with personal information. More information on how we use your personal information may be found in ourPrivacy Notice at Collection.