ZipRecruiter

Log In

2

Remote Live Chat Support Jobs in Santa Rosa, CA (NOW HIRING)

MonetizeNow

Senior Software Engineer (backend)

Bodega Bay, CA · Remote

$145K - $191K/yr

... support their rapid growth. We are building the first elegant solution for API-centric Saas ... You live and breath automation, can't live without a robust deployment pipeline, and can prove your ...

BPM LLP

Audit Senior

Santa Rosa, CA · On-site +1

$77K - $90K/yr

  • PTO

A learning culture with CPA exam resources and bonuses, a coach program, and live classes ... Champion sustainable workplace practices by supporting remote-first operations, promoting paperless ...

BPM LLP

Audit Supervisor

Santa Rosa, CA · On-site +1

$95K - $115K/yr

  • PTO

A learning culture with CPA exam resources and bonuses, a coach program, and live classes ... Champion sustainable workplace practices by supporting remote-first operations, promoting paperless ...

BPM LLP

Audit Supervisor

Santa Rosa, CA · On-site +1

$95K - $115K/yr

A learning culture with CPA exam resources and bonuses, a coach program, and live classes ... supporting remote-first operations, promoting paperless workflows through digital collaboration ...

BPM LLP

Audit Senior

Santa Rosa, CA · On-site +1

$77K - $90K/yr

A learning culture with CPA exam resources and bonuses, a coach program, and live classes ... supporting remote-first operations, promoting paperless workflows through digital collaboration ...

Block

Manager, SMB Sales

Bodega Bay, CA · Remote

$163K - $245K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

You'll use insights and data to support and coach your AEs, while building a team culture of high ... We expect this individual to work with a team of remote AEs to co-sell and generate revenue for ...

Modern Family Law

Managing Attorney

Petaluma, CA · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This role is hybrid, and the Managing Attorney must live within driving distance of our office in ... Remote First Setting with Brick & Mortar Space Available (in-person as required by courts & clients)

Modern Family Law

Managing Attorney

Petaluma, CA · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This role is hybrid, and the Managing Attorney must live within driving distance of our office in ... Remote First Setting with Brick & Mortar Space Available (in-person as required by courts & clients)

next page

Showing results 1-20

All JobsLive Chat Support JobsRemote Live Chat Support JobsRemote Live Chat Support Jobs in Santa Rosa, CA

Remote Live Chat Support information

See Santa Rosa, CA salary details

$13

$27

$45

How much do remote live chat support jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for remote live chat support in Santa Rosa, CA is $27.37, according to ZipRecruiter salary data. Most workers in this role earn between $21.01 and $31.01 per hour, depending on experience, location, and employer.

What skills and qualifications are needed for remote live chat support?

To thrive as a Remote Live Chat Support representative, you need excellent written communication skills, problem-solving abilities, and a basic understanding of customer service principles, often backed by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems like Zendesk or Salesforce, and ticketing tools is typically required. Strong multitasking, patience, and empathy help you effectively assist customers while managing multiple conversations. These skills are critical for delivering timely, accurate, and positive customer experiences in a fast-paced remote environment.

What are common challenges faced by remote live chat support agents, and how can they be managed?

Remote Live Chat Support agents often handle multiple conversations simultaneously, which can be challenging when trying to maintain accuracy and personalized responses. Time management and multitasking skills are crucial, as is familiarity with support software. Agents may also encounter difficult customers or technical issues that require problem-solving under pressure. Proactively using resources like internal knowledge bases and collaborating with teammates through chat channels can help manage these challenges. Regular training and communication with supervisors also play a key role in staying updated and supported.

What is remote live chat support?

Remote Live Chat Support jobs involve assisting customers through online chat platforms rather than over the phone or in person. Employees in these roles respond to customer inquiries, provide technical support, answer questions about products or services, and resolve issues in real-time. These positions are typically done from home or any location with a stable internet connection, offering flexibility and convenience. Strong communication skills, typing proficiency, and the ability to multitask are important for success in this role.

What are popular job titles related to Remote Live Chat Support jobs in Santa Rosa, CA?

For Remote Live Chat Support jobs in Santa Rosa, CA, the most frequently searched job titles are:

What job categories do people searching Remote Live Chat Support jobs in Santa Rosa, CA look for?

The top searched job categories for Remote Live Chat Support jobs in Santa Rosa, CA are:

What cities near Santa Rosa, CA are hiring for Remote Live Chat Support jobs?

Cities near Santa Rosa, CA with the most Remote Live Chat Support job openings:

Remote Live Chat Support jobs near you
Infographic showing various Remote Live Chat Support job openings in Santa Rosa, CA as of August 2026, with employment types broken down into 51% Full Time, and 49% Part Time. Highlights an 100% Remote job distribution, with an average salary of $56,920 per year, or $27.4 per hour.

Senior Software Engineer (backend)

MonetizeNow

Bodega Bay, CA • Remote

$145K - $191K/yr

Full-time

Re-posted 13 hours ago

Job description

Company Description

B2B Product Led Growth Enterprises are struggling in their Go-To-Market as they don't have systems in place to support their rapid growth. We are building the first elegant solution for API-centric Saas Monetization Platform to allow our customers to monetize their products across all channels with a single system.

Job Description

Overview
Our team is building a modern microservices-based multi-tenant SaaS platform that needs to be highly scalable and performant. We are looking for an engineer who has done this before to help us architect and build it right from the start. We are using Java/Spring, AWS, Lambda, Postgres, NoSQL, Kafka, and much more. Our company is still young so this role will get a chance to work across the entire backend and help bring our product to market. This is a high-impact/high ownership role and is expected to grow as our company does.

What you'll do

  • Design, architect, and build Java/Kotlin microservices in an API first way

  • Collaborate with design, product, and other engineers to execute on our product roadmap

  • Assist in setting up testing, pipeline, infrastructure, and deployment pipelines to ensure we can build and deploy fast and predictably

  • Ensure our software is working correctly and fix any customer issues with passion and dedication.

Qualifications

Who you are

  • Someone who builds microservices-based cloud products and platforms.

  • A creator of beautiful REST API and someone who's willing to debate the most RESTFul way to describe an API

  • You live and breath automation, can't live without a robust deployment pipeline, and can prove your code will work when it gets to production

  • 8+ years of software engineering experience

  • 5+ years recent experience Java

  • 3+ years AWS experience with some combo of EC2/ECS/RDS/Lambda/DynamoDb

  • Comfortable modeling data in both relational and non-relational databases, and know when to use them

  • A person who's obsessed with customers and takes ownership for putting the customer first

Things we'd like you to have, but it's ok if you don't

  • 3+ years working on enterprise, billing, CPQ, finance, or other business software

  • Have deployed a GraphQL API to production

  • Experience working with remote teams on complex software experiences

  • Experience with JavaScript/React and how a modern frontend interacts with APIs

Additional Information

We are also proud partners of Pledge 1% and have pledged 1% of equity, 1% of the product, 1% of profits, and 1% of employee time for giving back.

We believe in an open, remote-first culture that fosters creativity, individual ownership, and team collaboration.

Apply