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Remote Live Chat Support Jobs in Santa Rosa, CA (NOW HIRING)

MonetizeNow

Senior Software Engineer (backend)

Bodega Bay, CA · Remote

$145K - $191K/yr

... support their rapid growth. We are building the first elegant solution for API-centric Saas ... You live and breath automation, can't live without a robust deployment pipeline, and can prove your ...

Provider Solutions & Development

Neurology Physician

Novato, CA · Remote

$376K - $469K/yr

... Remote - Deliver care remotely with our secure, scalable telehealth platform. * Strong support ... Where You'll Live Telehealth (also known as telemedicine) is a quickly growing work structure that ...

BPM LLP

Audit Senior

Santa Rosa, CA · On-site +1

$77K - $90K/yr

A learning culture with CPA exam resources and bonuses, a coach program, and live classes ... Champion sustainable workplace practices by supporting remote-first operations, promoting paperless ...

BPM LLP

Audit Supervisor

Santa Rosa, CA · On-site +1

$95K - $115K/yr

A learning culture with CPA exam resources and bonuses, a coach program, and live classes ... Champion sustainable workplace practices by supporting remote-first operations, promoting paperless ...

Block

Manager, SMB Sales

Bodega Bay, CA · Remote

You'll use insights and data to support and coach your AEs, while building a team culture of high ... We expect this individual to work with a team of remote AEs to co-sell and generate revenue for ...

BPM LLP

Audit Supervisor

Santa Rosa, CA · On-site +1

$95K - $115K/yr

A learning culture with CPA exam resources and bonuses, a coach program, and live classes ... supporting remote-first operations, promoting paperless workflows through digital collaboration ...

BPM LLP

Audit Senior

Santa Rosa, CA · On-site +1

$77K - $90K/yr

A learning culture with CPA exam resources and bonuses, a coach program, and live classes ... supporting remote-first operations, promoting paperless workflows through digital collaboration ...

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Remote Live Chat Support information

See Santa Rosa, CA salary details

$13

$27

$45

How much do remote live chat support jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for remote live chat support in Santa Rosa, CA is $27.37, according to ZipRecruiter salary data. Most workers in this role earn between $21.01 and $31.01 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Live Chat Support representative, and why are they important?

To thrive as a Remote Live Chat Support representative, you need excellent written communication skills, problem-solving abilities, and a basic understanding of customer service principles, often backed by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems like Zendesk or Salesforce, and ticketing tools is typically required. Strong multitasking, patience, and empathy help you effectively assist customers while managing multiple conversations. These skills are critical for delivering timely, accurate, and positive customer experiences in a fast-paced remote environment.

How much do Amazon chat agents make?

Amazon chat support agents typically earn between $12 and $20 per hour, depending on experience, location, and shift timing. Many roles also offer benefits such as flexible schedules and training in customer service tools. Salaries can vary based on the level of expertise and performance.

What are some common challenges faced by Remote Live Chat Support agents, and how can they be managed effectively?

Remote Live Chat Support agents often handle multiple conversations simultaneously, which can be challenging when trying to maintain accuracy and personalized responses. Time management and multitasking skills are crucial, as is familiarity with support software. Agents may also encounter difficult customers or technical issues that require problem-solving under pressure. Proactively using resources like internal knowledge bases and collaborating with teammates through chat channels can help manage these challenges. Regular training and communication with supervisors also play a key role in staying updated and supported.

What are Remote Live Chat Support jobs?

Remote Live Chat Support jobs involve assisting customers through online chat platforms rather than over the phone or in person. Employees in these roles respond to customer inquiries, provide technical support, answer questions about products or services, and resolve issues in real-time. These positions are typically done from home or any location with a stable internet connection, offering flexibility and convenience. Strong communication skills, typing proficiency, and the ability to multitask are important for success in this role.

Is remote live chat jobs legit?

Remote live chat support jobs are legitimate positions offered by many companies to assist customers via online chat platforms. These roles typically require good communication skills, familiarity with chat software, and sometimes specific training or certifications. Job seekers should research the employer and avoid offers that ask for upfront payments or personal financial information.

How to make $1000 a week remotely?

A remote live chat support agent can potentially earn $1000 a week by working full-time hours, often 40 hours or more, and providing high-quality customer service. Increasing earnings may involve gaining specialized skills, certifications, or working for companies that offer higher pay rates or tips, and utilizing multiple platforms or clients to maximize income.

How to become an online chat support?

To become a remote live chat support agent, you typically need strong communication skills, basic computer literacy, and familiarity with customer service software or live chat platforms. Many employers require a high school diploma or equivalent, and some may prefer prior customer service experience or relevant certifications. Training is often provided, and the role usually involves working flexible hours in a home environment.
What job categories do people searching Remote Live Chat Support jobs in Santa Rosa, CA look for? The top searched job categories for Remote Live Chat Support jobs in Santa Rosa, CA are:
What cities near Santa Rosa, CA are hiring for Remote Live Chat Support jobs? Cities near Santa Rosa, CA with the most Remote Live Chat Support job openings:
Remote Live Chat Support jobs near you
Remote Clinical Assessor (BCBA) Spanish-Bilingual

Remote Clinical Assessor (BCBA) Spanish-Bilingual

Autism Learning Partners

Santa Rosa, CA • On-site, Remote

$85K - $100K/yr

Full-time

Medical, Retirement, PTO

Posted 14 days ago

Autism Learning Partners rating

6.1

Company rating: 6.1 out of 10

Autism Learning Partners

Based on 74 frontline employees who took The Breakroom Quiz

6.2

Company rating compared to similar companies: 6.2 out of 10

Education support services average

Based on 2,807 frontline employees who took The Breakroom Quiz

The best things about working at Autism Learning Partners

  • 84%

    84% say they enjoy their job

    say they enjoy their job

  • 79%

    79% say they have respectful managers

    say they have respectful managers

  • 77%

    77% say they have opportunities for progression

    say they have opportunities for progression

Featured by Autism Learning Partners, based on 74 Breakroom Quiz responses from their frontline employees

Job description

*This is a 100% remote position supporting our California region. At this time, we are only considering applicants who are bilingual in English and Spanish and reside in the Mountain or Pacific time zones.
Your Future as a BCBA Starts Here-And It's Looking Bright
Join the largest female clinician-led ABA agency in the country and work with people who just get it. At Autism Learning Partners, we're all about growing together, learning from each other, and actually making a difference! Whether you're fresh in the field or leveling up, you'll find mentorship, career growth, and a whole community of BCBAs ready to cheer you on!
What We're Looking For:
  • Certification as a Board Certified Behavior Analyst (BCBA) with the Behavior Analyst Certification Board (BACB)
  • Minimum 1 year experience conducting Functional Behavior Assessments preferred
  • 4+ years of experience working in the field of Applied Behavior Analysis preferred
  • 2+ years practicing as a behavior analysts (BCBA required) in home and/or clinic settings preferred
  • Please note that this position is subject to a criminal background check, TB test, Pre-employment Physical Exam, and have or receive immunities to MMR/ VZV during our onboarding, which we will pay for

What We're Offering:
  • Potential Annual Salary: $85,000 to $100,000 based on experience, skills, tenure, and geography
  • Bonus: Attainable monthly/quarterly bonus opportunity ($35,000+ in your first three years)!

Fully Remote Role: Requires holding a small caseload as needed.
  • Initial Onboarding Support: 60+ hours of comprehensive training during the first 3-4 weeks of integration including topics such as clinical best practices, using Central Reach, goal writing, clinical problem solving, CPT codes, telehealth assessments. Our Clinical Development team also offers weekly office hours or 1:1 support, as needed.
  • Education and Mentorship: Monthly CEUs, annual in-house conference featuring leading researchers in the field, and opportunities to lead sponsored research initiatives
  • Some Benefits Highlights: 23 days off annually between holidays including 1 floating holiday and 15 days of PTO that begins to accrue from Day 1
  • Flexible Schedule: Opportunities to work from home that includes Mon-Fri flexibility in the mornings and afternoons up until 6pm most nights, with preferably one to two evenings per week of availability until 8:30pm. No expectation of Saturday work unless you want to schedule make-up sessions. You're in full control!
  • Our Promise: We don't require contracts or non-compete agreements because we value flexibility and trust. Your employment with us is fully at-will, allowing you to grow with us on your own terms.

Why Choose Us?
  • An org chart of nothing but BCBAs between you and the CEO, Dr. Gina Chang, BCBA-D.
  • A clear path to make values-based clinical decisions based entirely on what is best for your client and family
  • Generous health insurance package, 401(k) Retirement Program with employer match, and employer paid short-term disability
  • As a CASP Provider, ALP will grant you access to CASP's entire CEU library which includes over 75 CEU-approved courses (plus 10 CEUs annually via ALP events such as our IMPACT Conference and monthly live sessions)
  • Clear promotion framework from BCBA, Sr. BCBA, Assistant Clinical Director, Clinical Director, and Senior Clinical Director
  • For any new BCBA certificants - we offer the 8-hour supervision course as approved by the BACB
  • Unlimited referral bonuses
  • Reasonable expectation of billable hours
  • Opportunity to partner and/or serve with our internal DEI council
  • Study support for BCBA candidates and in-house RBT courses to help ensure your team is fully prepared
  • Support Center resources designed to address your administrative needs, including client intake, recruiting, payroll, HR, billing, credentialing/contracting, and scheduling

What You'll Be Doing:
  • Lead Clinical Assessments & serve as the first clinical point of contact for new families entering ALP services
  • Conduct Functional Behavior Assessments (FBAs) via telehealth or in person, based on client needs and location
  • Select and administer appropriate assessment tools to develop a comprehensive clinical picture
  • Design Treatment and Level-of-Care Plans by creating individualized, function-based treatment plans and behavior intervention plans
  • Determine and document level-of-care recommendations aligned with clinical best practices and payer requirements
  • Communicate clinical recommendations clearly and compassionately to families
  • Guide families through the assessment-to-services transition, supporting engagement until ongoing ABA services begin
  • Collaborate closely with Client Services, Clinical Directors, and regional leadership to ensure smooth clinical handoffs
  • Provide Flexible Clinical Support
  • Complete all required assessment reports and supporting documentation accurately and on time in CentralReach.
  • Enter initial programs and goals to support seamless transition to the assigned Case Supervisor

Autism Learning Partners supports a diverse workforce and is an Equal Opportunity Employer.
At Autism Learning Partners, we understand that culture is the foundation of who we are as a company and how we serve our clients, families, and employees. We are one of the nation's leading full-service ABA providers specializing in the treatment of autism and other developmental disabilities. Our broad thinking approach addresses the whole child by collaborating with doctors, therapists, families, schools, and specialists. Our goal is to work together to achieve the best possible outcome and progress through our commitment to Diversity, Inclusion, and Equity, which includes forming a DEI council, monthly trainings for senior clinical staff, national trainings, a monthly DEI newsletter, continual updates to our email signatures, education on topics like generational trauma and trauma-informed care, and always striving to provide the best care and comfort for our clients, families, and employees.
# SGVBACR102

Working at Autism Learning Partners

Perks for frontline workers

From Autism Learning Partners, via Breakroom

  • Medical ( Only Full Time/PT30)

  • Dental

  • Vision

  • 15% Tuition Discount through Endicott College for undergraduate, graduate & BCBA coursework

  • Reimbursement after graduation for Masters ($2,500) and BCBA ($2,500)

  • Fast-track career progression opportunities

  • Receive advancement on earned wages

  • Pet Insurance

  • 401 K Program with Match

  • Dependent Care FSA

  • LifeMart Discounts

  • Employee Assistance Program

  • Basic Life Insurance

  • Voluntary Life Insurance

  • Accident Insurance

  • Long Term Disability

  • Cell phone stipend per pay period

What to expect from working at Autism Learning Partners

From Autism Learning Partners

About Autism Learning Partners, in their own words

From Autism Learning Partners

Start a fulfilling journey at Autism Learning Partners, supporting children and teens with autism. Build your career while making a positive impact every day!

We invest deeply in the training and development of our employees, and prioritize clinical quality as our top priority. We practice what we preach for our own team by offering meaningful, evidence-based employee evaluation and development tools. Once you’re with ALP, you’ll want to stay with ALP.

Company values

From Autism Learning Partners

The mission of Autism Learning Partners is to provide the highest level of clinical expertise to facilitate significant and sustainable improvement for the individuals and families we serve.

Diversity and inclusion statement

From Autism Learning Partners

As an organization, we are committed to leaning into our values now more than ever and cultivating a workplace that makes diversity, equality, and inclusivity priorities. While we don't pretend to have all the answers, we are dedicated to taking meaningful action to root out bias, enhancing training on cultural competence, and listening and learning from one another in safe and inclusive environments where courageous conversations can occur. We firmly believe that dialogue and action is the path to a better future.

What Autism Learning Partners employees say

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