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Remote Meter Reader Jobs in Virginia (NOW HIRING)

Sentara

Customer Service Representative I

Virginia Beach, VA · Remote

$15.25 - $20.75/hr

This is a remote position; however, candidates must reside in Virginia Beach or Hampton Roads area. You must be able to travel on-site if you have connectivity issues. Standard Working Hours : Must ...

Sentara

Customer Service Representative I

Charlottesville, VA · Remote

$15.75 - $21.50/hr

This is a remote position; however, candidates must reside in Virginia Beach or Charlotteville are. You must be able to travel on-site if you have connectivity issues. Standard Working Hours : Must ...

Sentara

Customer Service Representative I

Virginia Beach, VA · Remote

$15.25 - $20.75/hr

This is a remote position; however, candidates must reside in Virginia Beach or Hampton Roads area. You must be able to travel on-site if you have connectivity issues. Standard Working Hours : Must ...

Sentara

Customer Service Representative

South Boston, VA · Remote

$14.25 - $19.50/hr

This is a remote position; however, candidates must reside in South Boston, Clarksville, Chase City or Nathalie area. You must be able to travel on-site if you have connectivity issues. Standard ...

Sentara

Customer Service Representative

Virginia Beach, VA · Remote

$15.25 - $20.75/hr

This is a remote position however, candidates must reside in Virginia Beach and its surroundings. You must be able to travel on-site if you have connectivity issues. Standard Working Hours : Must be ...

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Remote Meter Reader information

What are the key skills and qualifications needed to thrive as a Remote Meter Reader, and why are they important?

To thrive as a Remote Meter Reader, you need attention to detail, basic math skills, and familiarity with utility meters, often supported by a high school diploma or equivalent. Experience with digital meter reading devices, mobile data entry systems, and utility management software is typically required. Strong time management, reliability, and effective communication are valuable soft skills for this position. These abilities ensure accurate data collection, timely reporting, and dependable service for utility companies and their customers.

What are some common challenges faced by Remote Meter Readers and how can they be addressed?

Remote Meter Readers often encounter challenges such as troubleshooting technical issues with remote reading devices, managing large volumes of data, and ensuring accurate readings despite potential connectivity interruptions. To address these, it's important to develop strong problem-solving skills, stay updated on the latest meter reading technology, and maintain clear communication with the technical support and operations teams. Regular training and a proactive approach to resolving discrepancies can also help maintain data accuracy and efficiency in this role.

What are Remote Meter Readers?

Remote Meter Readers are professionals who collect and record utility usage data, such as water, gas, or electricity consumption, from a distance using digital or automated systems. Unlike traditional meter readers who visit properties in person, remote meter readers monitor readings through smart meters or wireless transmission technologies. Their work helps utility companies ensure accurate billing and efficient resource management. Additionally, they may troubleshoot discrepancies, report meter malfunctions, and communicate with customers or technical teams as needed.

What is the difference between Remote Meter Reader vs Field Meter Reader?

AspectRemote Meter ReaderField Meter Reader
CredentialsHigh school diploma, basic technical skillsHigh school diploma, technical knowledge often preferred
Work EnvironmentRemote, often from home or centralized locationOn-site, in the field at customer locations
Employer & IndustryUtility companies, energy providersUtility companies, water, gas, electric sectors
Job TasksReading meters remotely via digital systemsVisiting sites to manually read meters

Remote Meter Readers typically use digital tools to collect data remotely, while Field Meter Readers physically visit locations. Both roles serve utility companies but differ mainly in work environment and method of data collection.

What are the most commonly searched types of Meter Reader jobs in Virginia? The most popular types of Meter Reader jobs in Virginia are:
What are popular job titles related to Remote Meter Reader jobs in Virginia? For Remote Meter Reader jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Remote Meter Reader jobs in Virginia look for? The top searched job categories for Remote Meter Reader jobs in Virginia are:
Remote Meter Reader jobs near you
Remote Customer Service Representative

Remote Customer Service Representative

MCI Military Recruitment

Norfolk, VA • Remote

$14/hr

Full-time

Posted 18 days ago

Job description

Overview

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

We are seeking a dedicated and customer-focused Customer Service Representative to join our team. In this role, you will be responsible for handling customer inquiries, providing accurate information, resolving issues efficiently, and ensuring a positive customer experience. If you have excellent communication skills, a problem-solving mindset, and the ability to thrive in a high-energy setting, we encourage you to apply.

To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.


Responsibilities

Key Responsibilities:

  • Listen to customers, understand their needs, and resolve customer issues
  • Utilize systems and technology to complete account management tasks
  • Recognize sales opportunity and apply sales skills to upgrade
  • Explain and position the products and processes with customers
  • Appropriately escalate customer dissatisfaction with managerial team
  • Ensure first call resolution through problems solving and effective call handling

Qualifications

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

  • Must be 18 years of age or older
  • High school diploma or equivalent
  • Excellent organizational, written, and oral communication skills
  • The ability to type swiftly and accurately (20+ words a minute)
  • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
  • Basic understanding of Windows operating system
  • Highly reliable with the ability to maintain regular attendance and punctuality
  • The ability to evaluate, troubleshoot, and follow-up on customer issues
  • An aptitude for conflict resolution, problem solving and negotiation
  • Must be customer service oriented (empathetic, responsive, patient, and conscientious)
  • Ability to multi-task, stay focused and self-manage
  • Strong team orientation and customer focus
  • The ability to thrive in a fast-paced environment where change and ambiguity prevalent
  • Excellent interpersonal skills and the ability to build relationships with your team and customers