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Remote Member Service Representative Jobs in Raleigh, NC

Nexora Talent

Remote- Customer Experience Service

Raleigh, NC · Remote

$15.50 - $21.25/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

InsuraTec

TeleSales Representative -Remote

Apex, NC · Remote

TeleSales Representative - Remote About Us InsuraTec Services Group is seeking driven and passionate individuals to join our growing remote sales team. As a TeleSales Representative, you'll play an ...

InsuraTec

TeleSales Representative -Remote

Cary, NC · Remote

TeleSales Representative - Remote About Us InsuraTec Services Group is seeking driven and passionate individuals to join our growing remote sales team. As a TeleSales Representative, you'll play an ...

InsuraTec

Sales Representative (Remote)

Raleigh, NC · Remote

InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales Representatives in a fully remote, flexible role that ...

InsuraTec

Sales Representative (Remote)

Durham, NC · Remote

InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales Representatives in a fully remote, flexible role that ...

InsuraTec

Sales Representative (Remote)

Wendell, NC · Remote

InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales Representatives in a fully remote, flexible role that ...

InsuraTec

Sales Representative (Remote)

Carrboro, NC · Remote

InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales Representatives in a fully remote, flexible role that ...

InsuraTec

Sales Representative (Remote)

Apex, NC · Remote

InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales Representatives in a fully remote, flexible role that ...

InsuraTec

Sales Representative (Remote)

Cary, NC · Remote

InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales Representatives in a fully remote, flexible role that ...

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All JobsRemote Member Service Representative JobsRemote Member Service Representative Jobs in Raleigh, NC

Remote Member Service Representative information

See Raleigh, NC salary details

$8

$15

$23

How much do remote member service representative jobs pay per hour?

As of Jul 5, 2026, the average hourly pay for remote member service representative in Raleigh, NC is $15.47, according to ZipRecruiter salary data. Most workers in this role earn between $11.68 and $18.46 per hour, depending on experience, location, and employer.

What is a Remote Member Service Representative?

A Remote Member Service Representative is a customer support professional who assists members of an organization, such as a credit union, insurance company, or healthcare provider, from a remote location—usually from home. Their primary duties include answering member inquiries, resolving concerns, processing requests, and providing information about products or services via phone, email, or chat. This role requires strong communication skills, problem-solving abilities, and proficiency with digital tools to effectively serve members without in-person interaction.

What is the difference between Remote Member Service Representative vs Remote Customer Service Representative?

AspectRemote Member Service RepresentativeRemote Customer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require industry-specific certificationsHigh school diploma or equivalent; generally no specialized certifications needed
Work EnvironmentCall centers, financial institutions, healthcare organizationsRetail, tech companies, service providers
Industry UsageFinancial services, healthcare, insuranceRetail, tech, hospitality
Common Search/ComparisonYesYes

The Remote Member Service Representative typically works in financial or healthcare sectors, focusing on member or patient interactions, often requiring industry-specific knowledge. The Remote Customer Service Representative has a broader scope across various industries, handling general customer inquiries. While both roles involve remote communication and customer support, the Member Service role is more specialized in serving members or clients within specific industries.

How does a Remote Member Service Representative effectively collaborate with team members and supervisors while working from home?

Remote Member Service Representatives typically use a variety of digital communication tools, such as video calls, instant messaging, and collaborative platforms, to stay connected with their team and supervisors. Regular virtual meetings and check-ins help ensure that everyone is aligned on goals and any challenges can be addressed promptly. Additionally, clear documentation and timely updates are essential for smooth collaboration, as they help maintain transparency and accountability within the team. Most organizations also provide ongoing support and training to help remote representatives feel engaged and supported in their roles.

What are the key skills and qualifications needed to thrive as a Remote Member Service Representative, and why are they important?

To thrive as a Remote Member Service Representative, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with CRM software, call center systems, and secure communication platforms is often required. Outstanding verbal communication, active listening, and problem-solving abilities are crucial soft skills for success in this role. These skills ensure efficient issue resolution, member satisfaction, and effective service delivery in a remote environment.
What are popular job titles related to Remote Member Service Representative jobs in Raleigh, NC? For Remote Member Service Representative jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Remote Member Service Representative jobs in Raleigh, NC look for? The top searched job categories for Remote Member Service Representative jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Remote Member Service Representative jobs? Cities near Raleigh, NC with the most Remote Member Service Representative job openings:
Remote Member Service Representative jobs near you
Infographic showing various Remote Member Service Representative job openings in Raleigh, NC as of June 2026, with employment types broken down into 77% Full Time, 22% Part Time, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $32,172 per year, or $15.5 per hour.
CSR WFH Agent Entry Level

CSR WFH Agent Entry Level

Globe Life American Income Division

Durham, NC • On-site, Remote

$15 - $20/hr

Full-time

Medical, Life

Posted 27 days ago

Job description

About Us
AO Globe Life, a wholly owned S&P 500 company, has been a trusted provider of supplemental benefits to labor unions, credit unions, and associations for decades. Licensed across 49 states, the District of Columbia, Canada, and New Zealand, we are committed to helping families protect their financial future.
We're expanding our remote team and seeking driven individuals who want to make a meaningful impact while building a flexible, work-from-home career.Position Overview
As a Remote Client Representative, you will guide families through virtual consultations, offering personalized financial solutions tailored to their needs. With comprehensive training, mentorship, and industry-leading technology, you'll have everything you need to succeed-without leaving home.What You'll Do
  • Conduct virtual consultations to assess client needs and recommend appropriate solutions
  • Build and maintain long-term client relationships through ongoing communication and support
  • Manage administrative tasks, including scheduling, documentation, and maintaining client records
  • Deliver professional, service-focused interactions that build trust and confidence
Why Join AO Globe Life?
No Cold Calling
Work with warm, qualified leads from 30,000+ groups nationwide.
Leads Provided at No Cost
Focus on serving clients-no prospecting required.
Weekly Pay + Bonuses
Earn consistent weekly income with additional performance-based incentives.
Lifetime Renewals
Build long-term income through ongoing client relationships.
Comprehensive Benefits
Health insurance reimbursement, life insurance, and more.
Union-Backed Structure
Enjoy stability and protection through a union-supported environment.
Mentorship & Training
Receive full training and continuous support from experienced leaders.
Industry-Leading Technology
Access advanced tools designed to maximize efficiency and success.
100% Remote Flexibility
Work from home and manage your schedule independently.What We're Looking For
  • Individuals passionate about helping others and making a difference
  • Competitive, goal-driven professionals motivated to succeed
  • Dependable, trustworthy, and accountable team members
  • Adaptable individuals eager to learn and grow in a remote environment

Our team is diverse-ranging from recent graduates to experienced professionals across various industries. If you're motivated and ready to build a meaningful career, this opportunity could be the right fit for you.Ready to Get Started?
Take the next step toward a flexible, purpose-driven career where your effort drives your success.
Apply today and begin building your future with AO Globe Life-from anywhere.

Apply