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Remote Medical Collections Jobs in Watauga, TX (NOW HIRING)

Addison Group

Patient Collections Specialist

Southlake, TX · Remote

$22 - $25/hr

Fully Remote Pay Range: $22.00 - $25.00 / per hour (based on experience) Schedule: Monday - Friday ... Medical, Dental, Vision Position Overview Addison Group is hiring for our client, a growing health ...

Accendra

COLLECTIONS REP

Dallas, TX · Remote

$15.94 - $17.04/hr

PLEASE NOTE: This is a remote position which is US-based. This role requires individuals to ... Medical, dental, and vision care coverage * Paid time off plan * 401(k) Plan * Flexible Spending ...

UnitedHealth Group

Collections Representative

Dallas, TX · Remote

$18 - $32/hr

This position is National Remote. You'll enjoy the flexibility to telecommute* from anywhere within ... Must be 18 years of age OR older * 1 years of major medical insurance collections OR home infusion ...

Reprise Financial

Collections Representative

Irving, TX · Remote

$18 - $20/hr

About the role The Collections Representative role is key to the success of the Reprise Portfolio ... Comprehensive medical, dental, and vision coverage, contributions to a Health Savings Account (HSA ...

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See Watauga, TX salary details

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How much do remote medical collections jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for remote medical collections in Watauga, TX is $17.60, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $19.33 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in remote medical collections?

To thrive as a Remote Medical Collections professional, you need a strong understanding of medical billing, insurance claims processes, and collections procedures, often supported by experience in healthcare revenue cycle management. Familiarity with billing software, electronic health record (EHR) systems, and compliance standards like HIPAA is commonly required. Attention to detail, persistence, and excellent written and verbal communication skills help you excel in resolving payment issues and negotiating with patients or insurers. These skills and qualities ensure timely reimbursement for healthcare providers while maintaining positive patient relations and adhering to strict confidentiality standards.

What are some common challenges faced in a remote medical collections role, and how can they be managed effectively?

One common challenge in Remote Medical Collections is navigating complex insurance policies and resolving denied or delayed claims while working independently. Additionally, communicating with patients about overdue balances requires both empathy and firmness to maintain positive relationships while securing payments. Effective management of these challenges typically involves staying organized with robust tracking systems, regularly updating knowledge on industry regulations, and collaborating virtually with billing and clinical teams as needed. Most employers provide training and ongoing support, but self-motivation and strong problem-solving skills are essential for success in this remote position.

What is a remote medical collections?

A Remote Medical Collections job involves contacting patients, insurance companies, or healthcare providers to collect outstanding medical payments. Specialists in this role work from home to negotiate payment plans, resolve billing issues, and ensure compliance with healthcare regulations. Strong communication, attention to detail, and knowledge of medical billing codes are essential. This position often requires experience in medical collections, billing, or accounts receivable.

What cities near Watauga, TX are hiring for Remote Medical Collections jobs? Cities near Watauga, TX with the most Remote Medical Collections job openings:
Remote Medical Collections jobs near you

Patient Collections Specialist

Addison Group

Southlake, TX • Remote

$22 - $25/hr

Other

Medical, Dental, Vision

Posted 7 days ago

Job description

Position: Patient Collections Specialist

Location: Fully Remote

Pay Range: $22.00 – $25.00 / per hour (based on experience)

Schedule: Monday – Friday, 8:00 AM – 5:00 PM CST

Employment Type: Direct Hire

Benefits: Medical, Dental, Vision

Position Overview

Addison Group is hiring for our client, a growing healthcare organization, seeking compassionate and customer-focused Patient Collections Specialists to join a newly expanding remote revenue cycle team. This position focuses on helping patients understand their financial responsibility, answering billing questions, and working collaboratively to establish payment solutions.

The ideal candidate has experience in patient collections, enjoys helping people, and is comfortable discussing insurance benefits and payment options with empathy and professionalism.

Key Responsibilities

  • Contact patients regarding outstanding balances through both outbound and inbound calls
  • Make approximately 70 outbound calls per day while managing incoming patient inquiries
  • Discuss account balances and establish payment plans that meet patients' needs
  • Review and explain Explanation of Benefits (EOBs) and insurance coverage
  • Educate patients on financial responsibility, self-pay balances, and available payment options
  • Answer general billing and account questions with professionalism and compassion
  • Explain upcoming appointment financial expectations when appropriate
  • Document all patient interactions accurately within the practice management system
  • Maintain HIPAA compliance while working in a remote environment

Required Qualifications

  • Experience in vision care, ophthalmology, or retina practices
  • Experience collecting patient payments and establishing payment plans
  • Ability to read, interpret, and explain Explanation of Benefits (EOBs)
  • Knowledge of commercial and government insurance plans, including Medicare
  • Strong customer service and communication skills
  • Ability to manage sensitive financial conversations with empathy
  • Comfortable working independently in a remote environment
  • Reliable home office with a HIPAA-compliant workspace
  • Experience with NextTech, NextGen, or similar healthcare practice management systems preferred

Productivity Expectations

  • Approximately 70 outbound calls per day
  • Average of 25 successful patient conversations daily
  • Manage approximately 25 inbound calls each day
  • Maintain productivity and quality standards while delivering exceptional patient service 

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran, in accordance with applicable federal, state, and local laws. Reasonable accommodation is available for qualified individuals with disabilities upon request.

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