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Remote Medical Call Center Jobs in Springfield, IL

160 Driving Academy

Admissions Advisor

Springfield, IL · Remote

$18.75 - $25.25/hr

Experience working in a remote or call center environment. What This Role Drives * Daily lead conversion * Enrollment volume * Revenue generation * Pipeline efficiency * Data integrity in Salesforce ...

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All JobsMedical Call Center JobsRemote Medical Call Center JobsRemote Medical Call Center Jobs in Springfield, IL

Remote Medical Call Center information

See Springfield, IL salary details

$9

$16

$25

How much do remote medical call center jobs pay per hour?

As of Jul 10, 2026, the average hourly pay for remote medical call center in Springfield, IL is $16.93, according to ZipRecruiter salary data. Most workers in this role earn between $14.00 and $16.81 per hour, depending on experience, location, and employer.

What is a Remote Medical Call Center job?

A Remote Medical Call Center job involves handling patient inquiries, scheduling appointments, verifying insurance, and providing medical information over the phone or via digital communication. Employees work from home, following HIPAA guidelines to ensure patient confidentiality. Strong communication skills, medical knowledge, and the ability to handle sensitive situations are essential.

What are some common challenges faced by Remote Medical Call Center agents, and how are they addressed?

Remote Medical Call Center agents often encounter challenges such as managing high call volumes, addressing sensitive patient concerns, and ensuring clear communication without face-to-face interaction. Training programs and ongoing support from supervisors are common practice to help agents stay updated on medical protocols, privacy regulations, and patient etiquette. Teams also typically have escalation procedures for complex cases and use collaboration tools to maintain seamless communication with medical professionals. By relying on structured workflows and strong support networks, agents are well-equipped to handle these challenges and provide quality care to every caller.

How to make $1000 a week remotely?

A remote medical call center agent can earn $1000 a week by working full-time hours, often 40 or more per week, and handling a high volume of calls efficiently. Increasing earnings may involve gaining specialized knowledge, certifications, or experience to qualify for higher-paying shifts or bonuses, and utilizing skills in customer service and medical terminology. Consistent scheduling and performance can also lead to opportunities for overtime or incentive pay.

What are the key skills and qualifications needed to thrive in the Remote Medical Call Center position, and why are they important?

To thrive as a Remote Medical Call Center agent, you need strong communication skills, basic medical knowledge, and familiarity with HIPAA regulations, often supported by a background in healthcare or customer service. Proficiency with call center software, electronic health record (EHR) systems, and secure messaging platforms is typically required. Exceptional listening skills, patience, empathy, and the ability to handle stressful situations make candidates stand out in this position. These skills are crucial for providing accurate information, maintaining patient confidentiality, and ensuring a positive patient experience in a fast-paced remote environment.

What healthcare companies are fully remote?

Several healthcare companies offer fully remote roles, including telehealth providers, health insurance firms, and medical billing companies. These organizations often hire remote medical call center agents, customer service representatives, and administrative staff, requiring strong communication skills and familiarity with healthcare systems. Job seekers should look for companies that specify remote work options in their job postings or company descriptions.

How can I make 2000 a week working from home?

A remote medical call center agent can potentially earn $2,000 weekly by working full-time hours, often requiring strong communication skills, medical knowledge, and familiarity with call center software. Achieving this income may involve handling high call volumes, working overtime, or earning performance-based bonuses. Building experience and efficiency can help increase earnings in this role.

What jobs pay 4000 a week without a degree?

Remote medical call center jobs typically do not pay $4,000 per week without specialized experience or advanced skills. High-paying roles in this field usually require extensive healthcare knowledge, certifications, or experience, and earnings often depend on the volume of calls and performance bonuses. Most entry-level positions offer lower wages, but some experienced agents or supervisors can earn higher salaries.
What are popular job titles related to Remote Medical Call Center jobs in Springfield, IL? For Remote Medical Call Center jobs in Springfield, IL, the most frequently searched job titles are:
What job categories do people searching Remote Medical Call Center jobs in Springfield, IL look for? The top searched job categories for Remote Medical Call Center jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Remote Medical Call Center jobs? Cities near Springfield, IL with the most Remote Medical Call Center job openings:
Remote Medical Call Center jobs near you
Infographic showing various Remote Medical Call Center job openings in Springfield, IL as of July 2026, with employment types broken down into 100% Full Time. Highlights an 87% In-person, and 13% Remote job distribution, with an average salary of $35,205 per year, or $16.9 per hour.

Spanish Bilingual Remote Customer Service Representative

VIMO INC.

Springfield, IL • Remote

$19 - $20.50/hr

Full-time

Medical, Retirement, PTO

Posted 14 days ago

Job description

It's truly an exciting time to be a part of Vimo! We are hiring Remote Customer Service Representatives to join our elite teams. Despite everything we are facing in our communities and our country right now, Vimo is coming together as a team, adapting, growing, and hiring. At Vimo, there are many opportunities to grow, and we hope to appeal to reliable, dedicated, and self-driven individuals to join us. We are committed to building each other up and infusing a motivating and positive work environment despite working remotely. Our vision has always been to make finding and enrolling in health insurance simple, this is more important now than ever before. As a Remote Customer Service Representative, you'll be a part of delivering an amazing customer experience and help unveil the mystery of finding and enrolling in health insurance.

Vimo currently has the largest state-based marketplace footprint, and our consumer-friendly interface and decision support tools empower millions of consumers across the country to make better health plan decisions. Vimo builds and operates award-winning cloud-based enrollment tools that serve state-based exchanges, brokers, insurers, and consumers. In addition to eligibility determination, plan selection, and enrollment technology for state agencies, the company delivers innovative agent marketing and call center tools and services.

Full-time/Seasonal

· $19.00/hr. Spanish Bilingual, plus performance incentives

Requirements

  • 18 years of age or older
  • Complete Background check and drug test within 3 days
  • Dedicated, private, and secure workspace
  • Personal device with functioning camera required for the Training Period
  • Committed to full attendance for paid 3-week Training period
  • Minimum Internet Speed of 100 mb/s with ethernet
  • Cable/Fiber Broadband Internet with a hard-wired ethernet connection is required
  • NOT compatible with mobile internet service providers and/or satellites.
  • NOT compatible with Wi-Fi internet access or Wi-Fi adapters/extenders
    (For example, T-Mobile is not compatible with our internal systems)

Essential Responsibilities   

  • Inbound/Outbound Calls 

  • Deliver the highest level of customer service experience consistently 

  • Manage customer accounts and provide technical support 

  • Application Data Entry 

  • Online chat inquiries as assigned 

  • Interpret and follow defined procedures and policies 

  • Creative problem-solving skills 

  • Flexibility and adaptability to changing projects and updates  

  • Time and task management (multitasking and task prioritization) 

  • Extensive self-study, training, and testing are required; eligibility to proceed through training and certifications is dependent upon passing required exams  

  • Adhere to regulated guidelines for communications via all channels 

Qualifications  

  • Moderate to Advanced computer skills  

  • High level of comfort learning new technology 

  • High level of professionalism 

  • Excellent verbal and written communication skills 

  • Comfortable working from home 

  • Self-motivated and success-driven 

What We Offer  

  • Paid Training 

  • Full-Time, Seasonal role 

  • Performance and attendance-based incentives, in addition to the base pay 

  • The convenience of working from home 

  • Collaborative and supportive team environment   

  • 401K Match  

  • Individual Coverage HRA (ICHRA) 

  • Paid time off (PTO) 

Preferred Experience (not required)  

  • Previous experience in customer support or technical support role  

  • Previous experience with Group and/or Individual health insurance, or the Affordable Care Act  

  • Previous experience in a Call Center  

  • Familiarity with CRM systems and practices  

  • Spanish Bilingual, a plus

Apply